Geoff Stephenson 30th January 2020

Great position, around the corner from St. Florian's gate - 5 minutes from the Market Square and the railway and bus stations. A good breakfast with a wide selection of items. Very pleasant staff. I've marked the hotel down because of creaky floors in the bedrooms and , at least in 207, location of the light switch-I had to slide my hand behind the wardrobe (once I had found the switch)

Milton Schick 27th September 2019

Excellent staff and service. Unfortunately, the hotel does not have any AC, so it is best to visit when the weather is cool, which is what we did.

Milton Schick 27th September 2019

Excellent staff and service. Unfortunately, the hotel does not have any AC, so it is best to visit when the weather is cool, which is what we did.

Guest 19th August 2019

Great locale, superb staff

Zoria Rutherford 3rd August 2019

The Pollera Hotel is an older hotel, but it is in a good location. We could walk to all the sites in Krakow. We had a large room, but no air conditioning so it was a bit warm and stuffy. The front desk staff were very helpful and pleasant.

Anthony Kirby 22nd July 2019

Generally very good but the admin was slow to respond to my requests

Guest 19th June 2019

Comfortable, but a bit tired. Could do with a good paint. Central location. Very good staff. Breakfasts at the local café were limited.

Vikki Dibble 4th August 2018

We loved our corner room and even more grateful for the last fan in the building during the heat wave. 16 to 18 foot ceilings, beautiful flowers in the boxes and perfect location.

Vikki Dibble 4th August 2018

We loved our corner room and even more grateful for the last fan in the building during the heat wave. 16 to 18 foot ceilings, beautiful flowers in the boxes and perfect location.

Guest 16th July 2018

Loved the elegant charm of this hotel and the staff were wonderfully helpful.

Rosa Bullion 30th March 2018

Although the hotel is dated, it was very clean, Staff lovely, the service good - only downside was that even though we booked back in October 2017 requesting ALL to be double rooms, we only had 2! the rest were small twin rooms.

Rosangela Requi Jakubiak 3rd August 2017

No fridge is a loss of quality

Anthony Kirby 2nd July 2017

Very good & essentially similar to the Saski Hotel although slightly more expensive

Guest 18th June 2017

The location is convenient, but this is a very tired, old hotel. The hallway lights were out. The room for breakfast was depressing. The smaller dining rooms were nicer and less in need is some serious TLC.

Jutta Kneissel 1st June 2017

The location is great. The hotel needs some renovation.

Hugh Buck 14th November 2016

Very comfortable and an excellent location. A fine traditional hotel

Steve Kolk 1st July 2016

Front desk staff was amazing, most helpful I've ever encountered. Room was nice. Breakfast was ok.

Guest 2nd March 2016

Clean , good sized rooms - very convenient to main square!

Cathy Gabel 19th August 2015

Felt very European. I would stay at the Pollera again. Walking distance to everything.

Weggen, Heinz-Dieter 22nd October 2013

Sehr geehrte Damen & Herren, unser Aufenthalt in der Zeit vom 14.10.< 21.10.13 2 Personen 71 Jahre alt zeichnete sich durch einen Zimmerwechsel von 219 auf 218 aus. Das man für so unterschiedliche Zimmer den gleichen Preis verlangt, ist eine Unverschämtheit. Auch ein Wechsel der Speisen zum Frühstück stände dem Hotel sehr gut. Die Lage der Stadt ist einfach super. Obwohl es sich um ein altes Hotel handelt,die Nähe zum Centrum ist einfach genial Der Zimmerservice ist super, jeden Tag frische Handtücher, ein defekter Toilettendeckel war am nächsten Tag erneuert.

Guest 24th October 2012

Great location, serviceminded staff, clean and comfortable and a decent price. Definitively worth recommending to others.

Pam Childs 17th September 2012

The Pollera was ideal for us 7 ladies. It was central to all what we wanted to do, really spacious (we had triple rooms)and clean. May be looks a little 'tired'internally but good value for money. The staff were helpful too.

M Celina Sampaio 17th June 2012

The location is great, however the hotel looks like run down and it was very expensive for what we paid. The plumbing system is old and needs renovation as well as the bedroom curtains, covers and so on. Could be great if remodeled. Also the breakfast was the poorest we got in Europe, even tough in Warsaw we were in an Ibis because of lack of options due to the Euro Cup and the service and breakfast was much better for almost 30% less.

Guest 2nd April 2012

Great location and very clean. The Hotel itself is quaint and the Staff were friendly. The oniy thing missing from the Room was tea/coffee making facilities

Joan Edelstein 13th August 2011

Good location and historic charm outweighed by very uncomfortable room and inadequate shower and sink water pressure. Narrow bed was poor, television had no English channels, and lighting was inadequate. Breakfast was acceptable. Desk personnel were helpful.

Guest 1st September 2010

friendly people, clean bright rooms - loved the faded elegance

Guest 9th August 2010

We loved this hotel. We changed our plans and stayed an additional night. Great location, good service.

Guest 30th June 2010

Excellent location and staff very helpful. The decor is a little dated but the rooms were clean. Breakfast was plentiful but a little plain

Guest 17th April 2010

Pros: Really nice hotel with atmosphere, in a great place for reaching everything on foot and private and free parking is a benefit! Cons: Bit noisy with creaky floors, and staff could be more helpful with information.

Phil 25th March 2010

Great hotel, its location is it best selling point, cheap and clean and very friendly staff with a great breakfast.