Terms & Conditions | FreeBookers.com

NO pre-payments

We won't charge your credit card. EVER. Simply pay in full direct to the accommodation or tour provider on the day.

NO cancellation fees

If you need to cancel your stay, just notify us by email at least 72 hours prior to arrival to avoid any cancellation fee. In the event of failure to notify us and non arrival, the accommodation provider maintains the right to charge a cancellation fee which is equivalent to the cost of one night's stay.

No booking charges

Our service is free of charge. Unlike many other booking sites, we do not add any additional fees.

Service description

This website has been created and is operated by Lifeboat Limited, a UK Registered Company (5351515), operating under the names FREEBOOKERS.COM, BOOKUJ.COM and their affiliates. We act as an intermediary between hotels and tour providers and customers, providing online hotel accommodation and other travel reservations. Whilst every endeavour is made to provide accurate and up-to-date information about the hotels listed on our site, we cannot be held responsible for errors or inaccuracies.


Lifeboat Limited (FREEBOOKERS.COM) respects your privacy. We will not give your personal information to third parties under any circumstances.

Credit card guarantee

Some bookings require credit card details in order to guarantee your reservation. Your credit card information will be sent directly to your reserved hotel or apartment provider. When you make a booking you will automatically enter into an agreement with the hotel you have chosen. We will not charge your credit card, as you will pay for your stay directly at the hotel. You can read more about this on our Credit Card FAQ page.


We take our responsibility regarding your credit card information very seriously. We use the industry standard "SSL" (Secured Socket Layer) technology to encrypt your credit card details. Our secure site certificate is issued by VERISIGN, the world leader in Secure Certificates. Our certificate is visible on this and all reservation pages. Please just click the certificate logo for verification.