At FreeBookers we work our hardest to provide service 'above and beyond' what you might normally expect from a reservations service. We really appreciate all the feedback we get from our customers. Thank you!

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Just got a bit confused how to inform you of pick up location

David Quick booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 14th December 2018

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Excellent

Paul Lambden booked the Auschwitz Tour in Krakow and posted a review on 14th December 2018

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I was getting concerned when I did not receive confirmation of the booking and I found it difficult to find contact details but then everything went very smoothly

Joyce Sellers booked the Communism and Nowa Huta (Deluxe) Tour in Krakow and posted a review on 13th December 2018

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Fantastic service from Krakow tours. I would highly recommend them.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th December 2018

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Great service kept informed about pick up times and easy to book online driver waitiing at airport when we arrived and picked up on time for the return journey

Phillip Bowen booked the Auschwitz Tour in Krakow and posted a review on 10th December 2018

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Perfect

Kenth Karlsson booked the Auschwitz Tour in Krakow and posted a review on 30th November 2018

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Perfect

Kenth Karlsson booked the Auschwitz Tour in Krakow and posted a review on 30th November 2018

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Efficient.

Guest booked the Auschwitz Tour in Krakow and posted a review on 28th November 2018

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Booking service was overall good but there was some confusion as the confirmation email I initially received had the wrong hotel name on it. I emailed freebookers about this and they quickly informed me it was an error and sent the revised confirmation but it made me a bit nervous. It all worked out in the end and they followed through with ensuring we had an extra bed in our room and that our two rooms were near one another.

Julia Tolman booked the Grodek Hotel in Krakow and posted a review on 27th November 2018

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Very good-tour guide was exactly on time

Julian Smith booked the Auschwitz Tour in Krakow and posted a review on 16th November 2018

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We had a missunderstanding, but managed to solve it anyways. Guess i could be partly guilty for this, but really nice service would have double checked with in time so i didnt loose my booking.

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 13th November 2018

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Very good ! Easy to communicate !

Guest booked the Auschwitz Tour in Krakow and posted a review on 4th November 2018

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Excellent booking service. Taylor made tour for our requirements

Krystyna Fogg booked the Schindlers List Tour in Krakow and posted a review on 1st November 2018

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Personalised tours arrange to suit our needs. Brilliant service can’t fault it

Krystyna Fogg booked the Auschwitz Tour in Krakow and posted a review on 30th October 2018

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all on time and no problem

Martin Shaw booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 25th October 2018

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Easy booking, all timings excellent, no hanging around, professional service.

Gary Mann booked the Auschwitz Tour in Krakow and posted a review on 21st October 2018

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Easy to book

Guest booked the Auschwitz Tour in Krakow and posted a review on 17th October 2018

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The service with accommodation, transfers and tours were excellent. Always prompt replies. Thank you

Guest booked the Auschwitz Tour in Krakow and posted a review on 14th October 2018

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10 out of 10 could not have been better

Tony Harvey booked the Auschwitz Tour in Krakow and posted a review on 11th October 2018

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Driver we got was a bit rude ...... would of given a 9 if wasn’t for his attitude throughout the day

Guest booked the Auschwitz Tour in Krakow and posted a review on 9th October 2018

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Everything worked perfectly

Les Morse booked the Grodek Hotel in Krakow and posted a review on 2nd October 2018

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Kasia very helpful and arranged absolutely everything-brilliant.

Paul Mason booked the Auschwitz Tour in Krakow and posted a review on 27th September 2018

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Brilliant service and everything ran smooth.... Waiting at door on scheduled time of pick up.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 27th September 2018

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Everything was accurate and painless.

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th September 2018

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Prompt replies to my emails. Only issue was using the system to pay in sterling with a conversion fee. But problem resolved by paying with PayPal. Kasia was a great person to deal with. I would not hesitate in using Freebookers again.

Paul Mason booked the City Walks Tour in Krakow and posted a review on 26th September 2018

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I received excellent service in booking my room. Communication was very quick and responsive.

Guest booked the Senacki Hotel in Krakow and posted a review on 18th September 2018

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everything went smoothly.

Guest booked the Auschwitz Tour in Krakow and posted a review on 13th September 2018

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The Wentzl Hotel placed our booking in October. They were able to get us a room at the Elektor which was a good replacement. We placed 3 tours with your company and would recommend it to our friends.

Guest booked the Schindlers List Tour in Krakow and posted a review on 12th September 2018

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Easy, everything worked

Guest booked the Stary Hotel in Krakow and posted a review on 9th September 2018

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Very easy

Guest booked the Auschwitz Tour in Krakow and posted a review on 9th September 2018

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Easy to use and I got quick response.

Guest booked the Auschwitz Tour in Krakow and posted a review on 4th September 2018

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Fabulous service - I have already recommended Freebookers to my friends!

Christine Finnegan booked the Auschwitz Tour in Krakow and posted a review on 29th August 2018

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Everything went as planned and communication and pick up times etc were spot on.

Guest booked the Auschwitz Tour in Krakow and posted a review on 27th August 2018

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Kasia was extremely helpful

Regina O Mahony booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st August 2018

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Excellent customer service from kasia

Regina O Mahony booked the Auschwitz Tour in Krakow and posted a review on 21st August 2018

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Excellent service. Prompt and clearly organised. Everything went to plan.

Carol Williams booked the Auschwitz Tour in Krakow and posted a review on 21st August 2018

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Easy and fast, no complaints.

Guest booked the Auschwitz Tour in Krakow and posted a review on 15th August 2018

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Excellent service and informative tours with knowledgeable staff

Guest booked the Auschwitz Tour in Krakow and posted a review on 14th August 2018

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10. The service was exellent. The driver was at time- guidet us good, and everything go as planed. We was very pleased everybody! We will recomend Your firm to others!

Guest booked the Auschwitz Tour in Krakow and posted a review on 9th August 2018

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Everything went exactly as planned and no questions.

Vikki Dibble booked the Pollera Hotel in Krakow and posted a review on 4th August 2018

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Everything went exactly as planned and no questions.

Vikki Dibble booked the Pollera Hotel in Krakow and posted a review on 4th August 2018

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Efficient, well organised, flexible, reliable.

Simon Putt booked the City Walks Tour in Krakow and posted a review on 4th August 2018

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Fine but we were unsure how to contact the hotel re tours etc so this could be more clear

Guest booked the Wentzl Hotel in Krakow and posted a review on 19th July 2018

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Excellent!!!!

Avshalom Arazi booked the Stary Hotel in Krakow and posted a review on 19th July 2018

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Easy to do

Mary Flower booked the Wentzl Hotel in Krakow and posted a review on 17th July 2018

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No complaints. Everything was as expected.

Guest booked the Pollera Hotel in Krakow and posted a review on 16th July 2018

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Everyting worked out great

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 9th July 2018

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Friendly, efficient, everything went as planned. I appreciated the cell phone number provided by email should there have been a problem with pick up.

Amanda Weis booked the Auschwitz Tour in Krakow and posted a review on 5th July 2018

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The feedback on the tour was slow but it worked out fine.

Guest booked the Schindlers List Tour in Krakow and posted a review on 1st July 2018

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The guided tour of Krakow with Barbara was great. Nice young woman, full of information. Also trip to Auschwitz and Birkenau was well organized and informative.

Doug Davidson booked the Grodek Hotel in Krakow and posted a review on 28th June 2018

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It was very professional. Kasia went out of her way to accommodate booking our group of 7. Our tour guide Barbara was very knowledgeable and a great person to tour with. Highly recommended.

Kay Johnson booked the City Walks Tour in Krakow and posted a review on 28th June 2018

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A friend sent me your website following her booking with you. I am so glad I took her word..Your services was excellent and your staff were a delight to met. Your pick up times were very impressive within minutes

Guest booked the Auschwitz Tour in Krakow and posted a review on 22nd June 2018

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9

Ivan Page booked the Grodek Hotel in Krakow and posted a review on 19th June 2018

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the booking service was Great Thank you so much for your help. On time for pick ups and there to help

Chris Metcalf booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th June 2018

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The service was brilliant on time for pick ups and there for information would definitely recommend

Chris Metcalf booked the Auschwitz Tour in Krakow and posted a review on 18th June 2018

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We booked a deluxe room but initially a standard room was confirmed. That was corrected quickly. The telephone number of the hotel was not given at all and we had to ask you for it. This is unacceptable. Otherwise everything was OK.

Guest booked the Grodek Hotel in Krakow and posted a review on 16th June 2018

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Turned up on time. Friendly staff. Informed about information at all times.

Trudi Luxford booked the Auschwitz Tour in Krakow and posted a review on 16th June 2018

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The service you provided was excellent. I was kept informed of any time changes regarding pick up from the hotel, the driver was polite and friendly. A top class service.

Steve Tomlinson booked the Auschwitz Tour in Krakow and posted a review on 15th June 2018

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Excellent, very professional

Maureen Gore booked the Auschwitz Tour in Krakow and posted a review on 12th June 2018

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A bit complicated. Not immediate answers

Christian Valdelièvre booked the Pod Roza Hotel in Krakow and posted a review on 11th June 2018

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very easy to book and great service.

Danielle Gault booked the Auschwitz Tour in Krakow and posted a review on 2nd June 2018

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So easy to book. Booked it online, they told me they would confirm the details and give me a pick up time. Had a time and email confirming almost immediately with great instructions.

Holly Clark booked the Auschwitz Tour in Krakow and posted a review on 2nd June 2018

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No problems

Guest booked the Wentzl Hotel in Krakow and posted a review on 30th May 2018

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Pick up was on time, the driver was great and everything went smoothly. Thank you!

Guest booked the Auschwitz Tour in Krakow and posted a review on 28th May 2018

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Impressed with the booking process. Driver for tour excellent, on time, polite and spoke good English. Vehicle was clean and comfortable. Pick up and drop off very good. Our driver also arranged for me to be picked up outside the Birkenau entrance rather than have to walk to the car park. Exceptionally good service.

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd May 2018

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Very efficient and helpful.

Todd Stuiber booked the Wentzl Hotel in Krakow and posted a review on 19th May 2018

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Paid twice for Auschwitz tour and still awaiting repayment and Ojcow valley tour was an hour later than booked through no fault of the tour guide

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th May 2018

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Good communication.

Katrina Mcguinness booked the Auschwitz Tour in Krakow and posted a review on 15th May 2018

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We booked directly

Tenconi Daniele booked the Amadeus Hotel in Krakow and posted a review on 14th May 2018

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Easy to book and get the same service as shown in the website. Private car with comfortable.

Thanchanok Rattanapanth booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th May 2018

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It was excellent and the communication was superb. The driver to pick us up was exactly on time and presented himself professionally.

Mark Dolezal booked the Auschwitz Tour in Krakow and posted a review on 4th May 2018

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Excellent.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd May 2018

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Excellent. Very helpful with good communication. Very good for booking the airport transfer as well as the tours.

David Williams booked the Auschwitz Tour in Krakow and posted a review on 1st May 2018

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First class, especially as the hotel was suggested as a substitute destination.

John Campbell booked the Senacki Hotel in Krakow and posted a review on 26th April 2018

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Easy to book and instructions were spot on.

May Dorahy booked the Krakow City Bicycle Tour Tour in Krakow and posted a review on 21st April 2018

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Very efficient and professional

Frank Boyle booked the Communism and Nowa Huta Tour in Krakow and posted a review on 18th April 2018

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The booking service was easy and quick, and the trips were delivered exactly as promised, which is great customer service. It was surprisingly trusting, which was refreshing, that you did not require payment until the end of the tour. Thank you for your contribution towards making our trip to Poland special.

Justine Henderson booked the Schindlers List Tour in Krakow and posted a review on 14th April 2018

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The booking service was great and the trips were delivered exactly as promised, which is great customer service. It was surprisingly trusting, which was refreshing, that you did not require payment until the end of the tour. Thank you for your contribution towards making our trip to Poland special.

Justine Henderson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 14th April 2018

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Excellent

Joe Gahan booked the Auschwitz Tour in Krakow and posted a review on 12th April 2018

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Punctual pick-up, well organized transfer, polite assistance.

Guest booked the Auschwitz Tour in Krakow and posted a review on 9th April 2018

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It was very easy to book with you, everything was confirmed quickly and efficiently. All queries were fully dealt with, thank you for accommodating our desire to complete a number of tour venues on the same day.

Helen Collins booked the Auschwitz Tour in Krakow and posted a review on 9th April 2018

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Very efficient

Lorna Crick booked the Copernicus Hotel in Krakow and posted a review on 3rd April 2018

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Very happy with the service provided

Colin Trenouth booked the Auschwitz Tour in Krakow and posted a review on 1st April 2018

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Very happy with the service

Colin Trenouth booked the Grodek Hotel in Krakow and posted a review on 1st April 2018

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Very happy with the service provided

Colin Trenouth booked the Schindlers List Tour in Krakow and posted a review on 1st April 2018

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Apart from the issue with the single bed booking service was good

Colin Trenouth booked the Senacki Hotel in Krakow and posted a review on 1st April 2018

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Very efficient always responded promptly to any querie.

Rosa Bullion booked the Pollera Hotel in Krakow and posted a review on 30th March 2018

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Outstanding communication throughout. Our driver was excellent.

Neil Lavis booked the Auschwitz Tour in Krakow and posted a review on 25th March 2018

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Excellent ... Really helpful when asked questions. Efficient service

Moira Duncan booked the Grodek Hotel in Krakow and posted a review on 21st March 2018

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Very quick to get back to me and very easy to book.

Ellie Shilling booked the Auschwitz Tour in Krakow and posted a review on 20th March 2018

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Clear and responsive.

Steven van Diepen booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 17th March 2018

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Krakow tours were excellent.1st class service

Adrian Tyldesley booked the Auschwitz Tour in Krakow and posted a review on 11th March 2018

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1st class .the company went out of their way to accomodate us

Adrian T booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th March 2018

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Efficient

Guest booked the Grodek Hotel in Krakow and posted a review on 7th March 2018

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Really top expérience. The driver was very kind ponctual.perfect

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd March 2018

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Very professional and easy to deal with.

Sarah Dafis booked the Auschwitz Tour in Krakow and posted a review on 22nd February 2018

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Made easy and great people!

William Gary Larkham booked the Auschwitz Tour in Krakow and posted a review on 9th February 2018

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First class

M. Button booked the Auschwitz Tour in Krakow and posted a review on 4th February 2018

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keep up the good work!

Marirena Tzirka booked the Auschwitz Tour in Krakow and posted a review on 29th January 2018

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5 star professional service!

Marirena Tzirka booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th January 2018

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We booked directly through the hotel.

Jack Wagner booked the Grodek Hotel in Krakow and posted a review on 25th January 2018

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Excellent service. No issues at all, flawless.

Guest booked the Grodek Hotel in Krakow and posted a review on 14th January 2018

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Very efficient and responsive to answer to my question and concerns.Give me a sense of comfort when dealing with the team.will use them again

Aloysius loh booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th January 2018

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I very pleased whit your service

Svein Erik Dahl booked the Wyspianski Hotel in Krakow and posted a review on 17th December 2017

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I very pleased whit your service

Svein Erik Dahl booked the Wyspianski Hotel in Krakow and posted a review on 17th December 2017

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Great , easy and well organised . Thank you

Deborah Lamb booked the Auschwitz Tour in Krakow and posted a review on 14th December 2017

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Booking was easy and quick .all info of our trips provided quickly and all went went smoothly .great idea to pre book with them beforehand .excellent service

Angela Dee booked the Auschwitz Tour in Krakow and posted a review on 12th December 2017

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Very easy to use and very convenient.

Thomas Köhler booked the City Walks Tour in Krakow and posted a review on 10th December 2017

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Easy and quick.

Rodger Hyde booked the Grodek Hotel in Krakow and posted a review on 6th December 2017

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No problems with booking service. When questions were asked there was prompt replies.

Sharon Nikas booked the Wentzl Hotel in Krakow and posted a review on 1st December 2017

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all went very smooth, happy with the booking service

Annette O Leary booked the Auschwitz Tour in Krakow and posted a review on 19th November 2017

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No fuss, quick and easy to book

Nigel Broadbent booked the Auschwitz Tour in Krakow and posted a review on 17th November 2017

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Very good communication and great tour.well recommended.

Robert Phillips booked the Communism and Nowa Huta Tour in Krakow and posted a review on 13th November 2017

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Service was excellent.

Guest booked the Holiday Inn Hotel in Krakow and posted a review on 9th November 2017

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Excellent service from start to finish, I could not ask for a better service. Well done to the whole team involved.

M Whelan booked the Auschwitz Tour in Krakow and posted a review on 1st November 2017

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Excellent service, I could not ask for more. Keep up the excellent service.

M Whelan booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 1st November 2017

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Excellent service again from your team. Constantly in contact, keeping me informed and updated regarding trips etc. Very friendly and everything on time with taxi transfers and tours. Thank you.

Mr Michael Whelan booked the Grodek Hotel in Krakow and posted a review on 30th October 2017

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Your service was top rate. The tour guides and drivers were excellent and very engaging. They really made a wonderful experience better and made us feel at home in Kraków. They were all nice to talk to and happily answered all of our questions. I would highly recommend your services to friends and family.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 28th October 2017

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Thanks

Guest booked the Grodek Hotel in Krakow and posted a review on 21st September 2017

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All as promised.

Guest booked the Grodek Hotel in Krakow and posted a review on 17th September 2017

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The service was very good. We had problems With Our stomacks, so we had to be home at the hotel. No problem for you.

Mette Schnitler booked the Auschwitz Tour in Krakow and posted a review on 25th August 2017

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All good.

Andrew & Tracey Donovan booked the Auschwitz Tour in Krakow and posted a review on 25th August 2017

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excellent

T M Bell booked the Auschwitz Tour in Krakow and posted a review on 23rd August 2017

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Everything worked out fine

Carlos Wahren booked the Grodek Hotel in Krakow and posted a review on 19th August 2017

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Bad breakfast, few hot options, and almost always dishes and empty jugs, needing to be asked for a replacement.

Rosangela Requi Jakubiak booked the Pollera Hotel in Krakow and posted a review on 3rd August 2017

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Great services

Leagh Rule booked the Grodek Hotel in Krakow and posted a review on 31st July 2017

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The booking service was easy to use and they responded quickly to questions.

Guest booked the Grodek Hotel in Krakow and posted a review on 26th July 2017

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No problems to make the booking.

Szatkowska booked the Auschwitz Tour in Krakow and posted a review on 25th July 2017

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Quick response time.

Szatkowska booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 25th July 2017

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Quick in response. Punctual, friendly.

Kwok Wai Tham booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 13th July 2017

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Very good, although the automatic link to change reservation did not work, when I sent an e-mail it was done immediately.

Andrew Nash booked the Grodek Hotel in Krakow and posted a review on 5th July 2017

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Excellent apart from one minor misunderstanding.

Anthony Kirby booked the Pollera Hotel in Krakow and posted a review on 2nd July 2017

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Booking, was easy and information given was excellent.

Kim Jardine booked the Auschwitz Tour in Krakow and posted a review on 25th June 2017

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Responses were prompt.

Guest booked the Pollera Hotel in Krakow and posted a review on 18th June 2017

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Excellent. I will use crazy guides again soon

Colin Kernohan booked the Schindlers List Tour in Krakow and posted a review on 6th June 2017

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everything was perfect and went smoothly

Jutta Kneissel booked the Pollera Hotel in Krakow and posted a review on 1st June 2017

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Excellent booking service, but our late arrival may have led to a room that was not ordered.

Jacques Schraven booked the Grodek Hotel in Krakow and posted a review on 31st May 2017

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Everyone was very helpful when I had some trouble with the booking.

Bonnie Isaacson booked the Auschwitz Tour in Krakow and posted a review on 29th May 2017

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responsive to questions and patient. The guide also made some great recommendations about where to eat

Anne Crowley booked the Auschwitz Tour in Krakow and posted a review on 28th May 2017

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Stunning city

Selina Hughes booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th May 2017

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Really easy to book. Any questions were answered quickly. Friendly drivers and lovely vehicles to be driven in. The little touch of lunch was so kind.

Selina Hughes booked the Auschwitz Tour in Krakow and posted a review on 23rd May 2017

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Everything went smoothly and was on time. Would recommend to others.

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd May 2017

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It all worked seamlessly. Thank you!

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd May 2017

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Very easy, good service.

Daniel Mcgauley booked the Grodek Hotel in Krakow and posted a review on 15th May 2017

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Krakow was great and we met many friendly people and had great food!

Jerome R. Weinert booked the Grodek Hotel in Krakow and posted a review on 4th May 2017

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everything was great

Guest booked the Grodek Hotel in Krakow and posted a review on 3rd May 2017

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The booking service was really easy and very helpful, booked tours to war camps, salt mine, walking tour and collection from airport all at very competitive prices

Kenneth North booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 25th April 2017

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excellent service, kasia delivered all as promised, will use te service again

Tony Brennan booked the Auschwitz Tour in Krakow and posted a review on 25th April 2017

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It was very easy and straightforward no issues.

Guest booked the Auschwitz Tour in Krakow and posted a review on 16th April 2017

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Took a while to get answers back and to confirm the tour. I do a fair amount of tours and travelling and I would rate this services as below average.

Sandra Hyde / Jeff Johnson booked the Auschwitz Tour in Krakow and posted a review on 10th April 2017

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Easy and efficient.

Ian Price booked the Grodek Hotel in Krakow and posted a review on 10th April 2017

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Easy and accurate

Paul Swift booked the Auschwitz Tour in Krakow and posted a review on 29th March 2017

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Excellent service

Yvonne Brown booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 13th March 2017

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First class service

Yvonne Brown booked the Auschwitz Tour in Krakow and posted a review on 13th March 2017

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Difficult to make payment

Jo Langley booked the Auschwitz Tour in Krakow and posted a review on 12th March 2017

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We was a group of 16 people visiting Krakow. We used Freebookers for transport to and from the airport and for 2 trips Auschwitz and the Salt mines. Having never organised a group booking before I was a little anxious as to how things would pan out. But, there was no need to worry everything was brilliant, we did pay in advance a small deposit per person for the guides on the trips and the rest was paid to the driver on the day. There was somebody waiting at the airport with our name on and we was emailed a full inventory of collection times for the trips. They could not have done anything else to make the trip go any smoother. Everyone was where they said they would be and the drivers where very friendly. We would have no hesitation in recommending Freebookers and would certainly use them again.

Dorothy Bond booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 12th March 2017

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Efficient.

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 11th March 2017

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Booking service was serious and sympathic

Communeau booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 9th March 2017

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No hassles

Kerri Clarke booked the Grodek Hotel in Krakow and posted a review on 20th February 2017

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As I was a single traveller they needed to include me in other tours. They did this brilliantly. Also, ether were some problems in accepting my credit card - they overcame these. A highly reliable service

Jaque Grinberg booked the Auschwitz Tour in Krakow and posted a review on 14th February 2017

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The booking time (i.e. Response to emails) was quite long so it would be difficult to recommend unless you are booking way in advance. But once in contact it was efficient and helpful

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th February 2017

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Very easy and straightforward. All communications were quick, easy to understand, friendly, and professional.

Lois Williams booked the Auschwitz Tour in Krakow and posted a review on 8th February 2017

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Very easy and efficient booking. Would definitely use again.

Beth Appleby booked the Auschwitz Tour in Krakow and posted a review on 20th January 2017

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Easy to book online, kept in touch via email and gave us option to cancel if need be.

Isabella Tudor booked the Schindlers List Tour in Krakow and posted a review on 15th January 2017

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The taxi drivers to and from the airport and on the Salt Mine and Auschwitz tours were excellent. All on time and good drivers. As mentioned earlier there was some hanging around in the cold waiting our turn at both the Salt Mine and Auschwitz but that was out of your control. Very good experience - I would recommend freebookers.com

Steve Powell booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 3rd January 2017

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Good communication and arrangements

Nigel Barrett booked the Auschwitz Tour in Krakow and posted a review on 22nd December 2016

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Very good excellent driver to and from the airport I think the experiences need to be a bit more personal.

Leigh Mason booked the Auschwitz Tour in Krakow and posted a review on 21st December 2016

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Flawless.

Robert Haase booked the Grodek Hotel in Krakow and posted a review on 17th December 2016

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Excellent - drivers arrived on time every time and were friendly and informative - highly recommend.

Aisling Kelly booked the Auschwitz Tour in Krakow and posted a review on 16th December 2016

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Delivered what it promised. No fuss, no stress, efficient.

Kate Mills booked the Grodek Hotel in Krakow and posted a review on 15th December 2016

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Very good, prompt and efficient booking arrangements. Excellent communications and transport.

Ian Draper booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th December 2016

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Excellent communication, everything on time, & we used Freebookers for airport delivery @100Zloty for 6 of us a bargain compared with UK rates!

Stuart Green booked the Auschwitz Tour in Krakow and posted a review on 5th December 2016

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Your booking arrangements were excellent and at no time did I feel that I did not know what was going to happen. The drivers were very helpful and most courteous and gave us good information to assist our experience. I commend your services and the work of your staff without reservation. Well Done to all.

Ian Draper booked the Auschwitz Tour in Krakow and posted a review on 4th December 2016

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Excellent service from start to finish.

Lynne Phillips booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 23rd November 2016

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Excellent service from start to finish all very well organised.

Lynne Phillips booked the Auschwitz Tour in Krakow and posted a review on 23rd November 2016

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Easy to book, very efficient

Guest booked the Auschwitz Tour in Krakow and posted a review on 17th November 2016

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Worked well

Hugh Buck booked the Pollera Hotel in Krakow and posted a review on 14th November 2016

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Great service and driver arrived right on time

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th November 2016

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Prompt and efficient.

Jane and Ella White booked the Auschwitz Tour in Krakow and posted a review on 4th November 2016

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The booking procedure with Freebookers was spot on. Any enquiries I have were answered promptly and to my satisfaction. A small deposit pad online secured our places on the tour, the balance paid in cash on the day. Simple!

David Hickey booked the Auschwitz Tour in Krakow and posted a review on 4th November 2016

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We were with 8 in the mini van and we had to sit up front which is a very thight spot for 2 adults

Guest booked the Auschwitz Tour in Krakow and posted a review on 3rd November 2016

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Excellent. Would definitely use again.

Freya booked the Auschwitz Tour in Krakow and posted a review on 1st November 2016

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Easy, no problems at all.

James Hegarty booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 28th October 2016

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Very easy.

Martin Long booked the Grodek Hotel in Krakow and posted a review on 27th October 2016

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Kept informed by email at each stage.

Paul Townend booked the Auschwitz Tour in Krakow and posted a review on 23rd October 2016

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Booking service very good. Quick respones all the way. Everything worked to our satisfaction both for hotel and taxi. Will come back to you another time!

Maria Lovenholm booked the Pod Roza Hotel in Krakow and posted a review on 20th October 2016

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The booking system was fine, however, I was informed to wait for a final confirmation re: place/time which was supposed to be sent to me within 24/36 hours. This was on Thursday for a tour booked on Monday. On Sunday I still had no confirmation despite paying the deposit. I tried to call the numbers provided but they were inactive. I finally e-mailed the agent and received the confirmation after some time but I should not be chasing this myself. A confirmation email should have been sent to me as agreed.

Mateusz Wilk booked the Auschwitz Tour in Krakow and posted a review on 17th October 2016

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Excellent service could not not fault anything

Eleanor Martin booked the Auschwitz Tour in Krakow and posted a review on 17th October 2016

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Very hassle free

Wendy Little booked the Auschwitz Tour in Krakow and posted a review on 14th October 2016

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Booked easily at home before we flew, would be nice to be able to pay total amount at home rather then a deposit and paying the rest in cash on arrival

Acey Weston booked the Auschwitz Tour in Krakow and posted a review on 13th October 2016

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Really easy.

Mark Holmes booked the Auschwitz Tour in Krakow and posted a review on 13th October 2016

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Being able to pay before we had gone would have been easier then having to take the cash on the tour, but otherwise everything was great

Acey Weston booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th October 2016

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Very good. Nothing to complain about.

Egil Ertresvaag booked the Senacki Hotel in Krakow and posted a review on 11th October 2016

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Enquiry was answered promptly and booking was made.

Wendy cooper booked the Stary Hotel in Krakow and posted a review on 10th October 2016

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The booking service was great, fast and responsive. Very reliable and trustworthy.

Margaret Rathbone booked the Auschwitz Tour in Krakow and posted a review on 10th October 2016

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The response was quick and accurate.

Paul Chorus booked the Kayak Adventure Tour in Gdansk and posted a review on 3rd October 2016

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I cannot fault the booking service. I also booked the Salt Mines tour and airport transfers. Every booking ran to clockwork. I am definitely recommending you. Thank you.

Wendy Singleton booked the Auschwitz Tour in Krakow and posted a review on 3rd October 2016

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Excellent.everything went smoothly

Greenwell booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th September 2016

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Well organised.We had good information about pick up Times.

Greenwell booked the Auschwitz Tour in Krakow and posted a review on 28th September 2016

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You made it very easy to book a great tour.

Guest booked the Auschwitz Tour in Krakow and posted a review on 27th September 2016

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the booking service was easy and took care of us and kept us well informed prior to our arrival.

Guest booked the City Walks Tour in Krakow and posted a review on 25th September 2016

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Very efficient

Linda Brennan booked the Auschwitz Tour in Krakow and posted a review on 25th September 2016

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It was so easy to book the tour, I had an email response from my enquiry within a day. I was given all the information and pricing. I especially liked that we got collected from our hotel, and were told the time we would be collected. And roughly how long the tour would last. It was very clear and helpful and I felt at ease that the trips I booked were all planned and paid for.

Charlotte Humphreys booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th September 2016

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Very good indeed

Anna Randall booked the Schindlers List Tour in Krakow and posted a review on 22nd September 2016

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Excellent. Booked airport pick up for arrival & departure perfect timing.for both pick ups and tout would highly recommend.

Sean Prendergast booked the Auschwitz Tour in Krakow and posted a review on 21st September 2016

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Excellent. Booked airport pick up for arrival & departure perfect timing.for both pick ups and tout would highly recommend.

Sean Prendergast booked the Auschwitz Tour in Krakow and posted a review on 21st September 2016

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Excellent, we received great communication due to our needs, (travelling with people with learning disabilities), I was glad to see our driver was the same man as we had for our other trip to Auschwitz, he spoke excellent English, was informative, polite, helpful and friendly. Excellent service. Will recommend your services and Thank you.

Mrs Joann Gavin booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st September 2016

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Very helpful, especially with regards to the needs of individuals in our group having learning difficulties, excellent communication with the company. Made it so easy. Thank you.

Mrs Joann Gavin booked the Auschwitz Tour in Krakow and posted a review on 20th September 2016

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Worked very well, including last minute change in hotel pickup point

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 20th September 2016

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Everything worked as planned. We were impressed with the efficiency of booking the Floryan Hotel at short notice after our booking at another hotel had to be rearranged.

Guest booked the Floryan Hotel in Krakow and posted a review on 19th September 2016

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Really simple and straight forward

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 3rd September 2016

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Excellent service provided

Pat Murray booked the Auschwitz Tour in Krakow and posted a review on 31st August 2016

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group booking, handled very well. would recommend without hesitation!!

Guest booked the Krakow Valley Tour in Krakow and posted a review on 24th August 2016

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excellent

Wilfred Plante booked the Auschwitz Tour in Krakow and posted a review on 24th August 2016

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Helpful, polite, responsive and good value.

Anne-Marie Scott booked the Auschwitz Tour in Krakow and posted a review on 24th August 2016

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excellent

Wilfred Plante booked the Auschwitz Tour in Krakow and posted a review on 24th August 2016

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quick and easy ,pick up and drop off at hotel

Guest booked the Auschwitz Tour in Krakow and posted a review on 22nd August 2016

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very well organised , picked up from hotel on time , friendly staff

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 17th August 2016

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we were not told tha there is a change

Guest booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 7th August 2016

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all went well, quick replies, guid to take us to the marina was a little bit late (10 minutes) but called us to inform us

Christine Wohlgenannt booked the Kayak Adventure Tour in Gdansk and posted a review on 1st August 2016

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In simple terms, very, very easy - just what you want on a holiday.

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th July 2016

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We needed to book the tour on very short notice and the booking service was very easy to use and the responders were very friendly

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd July 2016

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The service was absolutely fine. We had no problems booking, the help came quickly and the inquiry was clear!

Guest booked the Auschwitz Tour in Krakow and posted a review on 21st July 2016

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Excellent service

Guest booked the Auschwitz Tour in Krakow and posted a review on 18th July 2016

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No complaints, all timings were accurate and driver was great. Even gave us a fabulous dinner recommendation

Leigh Sanderson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th July 2016

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It was fine.

Guest booked the Amadeus Hotel in Krakow and posted a review on 17th July 2016

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Very good and immediate responses.

John Blute booked the Auschwitz Tour in Krakow and posted a review on 17th July 2016

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perfect booking service,easy and reliable

LEVI TEHILA booked the Auschwitz Tour in Krakow and posted a review on 13th July 2016

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The service was efficient and informative.

Guest booked the Auschwitz Tour in Krakow and posted a review on 12th July 2016

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The booking was easy and well organized and reliable.Many thanks

LEVI TEHILA booked the Auschwitz Tour in Krakow and posted a review on 11th July 2016

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Everything ok

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th July 2016

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Everything works fine.

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th July 2016

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All drivers were early, polite, helpful, friendly and all vehicles were super clean. Would recommend to anyone visiting Kraków. Service was brilliant. Nothing was a problem. And the prices were good too.

Charlotte booked the Auschwitz Tour in Krakow and posted a review on 9th July 2016

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All very smooth and easy

Guest booked the Rubinstein Hotel in Krakow and posted a review on 1st July 2016

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Went smoothly.

Ian Mellor booked the Auschwitz Tour in Krakow and posted a review on 29th June 2016

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Kept fully informed of the payment clearing from the uk. Had a contact in case of problems. The man who picked us up from the hotel was very pleasant and answered all the questions we asked about the country etc. He also spoke very good English so him instructions were clear to us. Very very good service thank you

Alison Armitt booked the Auschwitz Tour in Krakow and posted a review on 27th June 2016

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Not one single problem

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th June 2016

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The booking was handled courteously and helpfully. Communication was clear. everything was delivered according to schedule.

Barry Williams booked the Auschwitz Tour in Krakow and posted a review on 22nd June 2016

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everything was very understandable and worked exactly as promised.

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd June 2016

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Quick, efficient, transparent -- an excellent service.

Mike Tomcik booked the Auschwitz Tour in Krakow and posted a review on 21st June 2016

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It was efficient and clear.

Guest booked the Grodek Hotel in Krakow and posted a review on 16th June 2016

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Easy no book. No issues.

James Vegella booked the Auschwitz Tour in Krakow and posted a review on 16th June 2016

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Superb Prompt and efficient

Jane Richardson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 12th June 2016

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Very prompt and excellent value for money

Jane Richardson booked the Auschwitz Tour in Krakow and posted a review on 10th June 2016

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no problems

Guest booked the Auschwitz Tour in Krakow and posted a review on 8th June 2016

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Booking service was brilliant on time and clean cars

Angela Cosgrove booked the Auschwitz Tour in Krakow and posted a review on 4th June 2016

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The driver who picked us up from airport dropped us at wrong hotel. We were tired and hungry and had to ask numerous times for directions in the dark. The other drivers we had were wonderful.

Susan Graham booked the Auschwitz Tour in Krakow and posted a review on 2nd June 2016

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Everything to a tee driver lovely

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 27th May 2016

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Very good all round thank you

Gail booked the Auschwitz Tour in Krakow and posted a review on 26th May 2016

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Took a few days to get back with final details.

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th May 2016

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The service given by freebookers is absolutely fantastic

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th May 2016

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Quick and easy booking. We also booked the auschwitz tour with yourselves. We had the same very pleasant driver for both trips who was very prompt and helpful with questions we had about all aspects of our trip

Laura Harrison booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th May 2016

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Very happy with the arrangements, hotel pick-up etc. Very friendly and professional, and I would be happy to recommend your service

Guest booked the Auschwitz Tour in Krakow and posted a review on 21st May 2016

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good communication but confusing with the deposit. I would be reluctant to book again with Freebookers but the outcome was all good

DONNA MAINS booked the Auschwitz Tour in Krakow and posted a review on 18th May 2016

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all OK

Alfred Strickler booked the Grodek Hotel in Krakow and posted a review on 15th May 2016

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Easy to use and everything worked as it should

Lyn Baran booked the Saski Hotel in Krakow and posted a review on 13th May 2016

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The booking service for our tours, Auschwitz & Salt Mines was very efficient. All the information I would need was provided in an email before we left for Poland. Felt very confident about everything.

Jane Stanford booked the Auschwitz Tour in Krakow and posted a review on 10th May 2016

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Booking was very easy, and the reservations were well handled.

Guest booked the Grodek Hotel in Krakow and posted a review on 7th May 2016

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Fine.

Guest booked the Stary Hotel in Krakow and posted a review on 6th May 2016

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All emails responded to promptly,all transport and guides arrived on time,very efficient service.

Val Williams booked the City Walks Tour in Krakow and posted a review on 5th May 2016

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Pick-up at airport and transfer to and from hotel was excellent - prompt, clean and comfortable vehicles and good and helpful drivers.

Ken Kilbey booked the Auschwitz Tour in Krakow and posted a review on 4th May 2016

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The booking service was amazing. I sent an email in the evening, received a reply the following morning, everything was agreed very quickly and easily, pick-up and drop off exactly was agreed, all in all an excellent experience and would recommend it to everyone.

Ricardo booked the Communism and Nowa Huta Tour in Krakow and posted a review on 4th May 2016

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Excellent customer service and reliable pick ups and really nice transport.

Tom Stafford booked the Auschwitz Tour in Krakow and posted a review on 30th April 2016

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Good service. The whole tour we booked went as planed.

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th April 2016

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Excellent!

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd April 2016

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Entered an inquiry to the hotel on the website, but had to call to get an answer

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd April 2016

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very good all n time never had to wait for guide etc

Peter Lucas booked the Auschwitz Tour in Krakow and posted a review on 20th April 2016

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very easy and efficient.

Hattie Deards booked the Grodek Hotel in Krakow and posted a review on 19th April 2016

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exellent

Elaine Muir booked the Auschwitz Tour in Krakow and posted a review on 18th April 2016

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We were very pleased with your service but not with the outcome. I would like to thank Veronica for trying to help us.

George Tonna booked the Krolewski Hotel in Gdansk and posted a review on 9th April 2016

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Perfect service, booking was easy, straightforward and great value. Driver was on time and right outside the front door and the drive there and back was very comfortable. We felt well taken care of.

Sophie Coker booked the Auschwitz Tour in Krakow and posted a review on 2nd April 2016

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1st Class

Richard Whitehurst booked the Auschwitz Tour in Krakow and posted a review on 2nd April 2016

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Efficient, easy and quick response to any questions. Service provided was excellent.

A Hill booked the Auschwitz Tour in Krakow and posted a review on 1st April 2016

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Great! Replies to our questions in 24hr at the very latest. Also it was requested taxi transfer from Airport-Hotel-Airport and it was really great!! Thanks

Esther Gutierrez booked the Grodek Hotel in Krakow and posted a review on 31st March 2016

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great service and very friendly staff

Francesco Garini booked the Grodek Hotel in Krakow and posted a review on 29th March 2016

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Driver was waiting at airport when we arrived - very stress free and then picked us up for the tour next day. Fully recommend using this service.

Sally Eyre booked the Auschwitz Tour in Krakow and posted a review on 29th March 2016

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Really useful and precise I asked to have the rooms on the same floor(I travelled with some students) and they immidiately booked them and sent me an email where they specified all the details of the reservation, really kind and profesinal staff!

Guest booked the Wyspianski Hotel in Krakow and posted a review on 27th March 2016

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Perfect!

Meg Ballon booked the Grodek Hotel in Krakow and posted a review on 20th March 2016

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Excellent Service in every way.

Anne Bruen booked the Auschwitz Tour in Krakow and posted a review on 19th March 2016

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Great service, good guides and drivers. Very attentive. Good communication from booking to the tour itself. Recommend it!

Guest booked the Schindlers List Tour in Krakow and posted a review on 14th March 2016

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Everything done really well especially your handling of our last minute changes, questions etc.

Natalie McKenna booked the Auschwitz Tour in Krakow and posted a review on 10th March 2016

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You were very good, (Kasia) getting back to us very soon and keeping track of all of our changes and requests.

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 9th March 2016

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Easy to use - prompt replies!

Guest booked the Pollera Hotel in Krakow and posted a review on 2nd March 2016

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EVERYTHING WAS WELL ORGANISED AND OUR DRIVER WAS ALWAYS ON TIME AND VERY FRIENDLY

Guest booked the Auschwitz Tour in Krakow and posted a review on 28th February 2016

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From start to finish it was a pleasure to deal with you. Thank you Kasia.

Orla Kelly booked the Auschwitz Tour in Krakow and posted a review on 25th February 2016

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thanks at Kasia for the organisation

Guest booked the Auschwitz Tour in Krakow and posted a review on 18th February 2016

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Thanks at Kasia for the help and organisation.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th February 2016

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Excellent. Quick and efficient.

Dominic Macari booked the Auschwitz Tour in Krakow and posted a review on 4th February 2016

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Would come back again and use hour service

Gordon Ohara booked the Auschwitz Tour in Krakow and posted a review on 30th January 2016

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Perfect!

Pasquale Manta booked the Auschwitz Tour in Krakow and posted a review on 23rd January 2016

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Very efficient

Nigel Davies booked the Auschwitz Tour in Krakow and posted a review on 9th January 2016

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The service was very professional. Quick replies and the offer of booking our arrival transfer in addition was smart and for us very comfortable.

Guest booked the Auschwitz Tour in Krakow and posted a review on 8th January 2016

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Paying cash just once the service is delivered is something hard to find today. The online service provided via email has been precise,quick and direct. Drivers speak a better and more clear English than the average driver in London and all of them were friendly, polite and helpful. A real surprise. I wish was always so easy in every city I visit.

Massimiliano booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th January 2016

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Efficient and professional

Guest booked the Stary Hotel in Krakow and posted a review on 3rd January 2016

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Very efficient

Alexia Rees booked the Auschwitz Tour in Krakow and posted a review on 24th December 2015

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Very professional.

Ray Dawson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th December 2015

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Absolutely top notch service..I would recommend FREEBOOKERS 100%.Kasia was a fantastic liason who replied quickly to all emails and nothing was too much trouble.There was alot of hold ups on my end as regards getting people to confirm and Kasia was so understanding and accommodating of this. Our group made last minute changes when in Krakow and absolutely nothing was too much trouble.Kasia and all our drivers were fantastic and I would definitely use this service again when visiting Krakow.Thank you so much for making our trip as stress free as possible.

Breda Donnellan booked the Auschwitz Tour in Krakow and posted a review on 18th December 2015

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Quick and easy with fast confirmation

Chris Ody booked the Wentzl Hotel in Krakow and posted a review on 17th December 2015

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A brilliant company,had a communication problem to start with but that was my mistake,we have used this company to visit the salt mines & Auschwitz trips & both times they were excellent,we will defiantly be using them again

Francis Rendle booked the Auschwitz Tour in Krakow and posted a review on 17th December 2015

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We were collected on time and service was very friendly and informative.

Guest booked the Auschwitz Tour in Krakow and posted a review on 14th December 2015

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Very professional service. Would definitely recommend and use again.

Guest booked the Auschwitz Tour in Krakow and posted a review on 12th December 2015

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Bus was on time, if not early, driver polite and knowledgeable, he gave easy to understand directions about where to be at what time, door to door service, small group with other English speaking visitors.

Belinda Dunbar booked the Auschwitz Tour in Krakow and posted a review on 11th December 2015

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10

Guest booked the Auschwitz Tour in Krakow and posted a review on 7th December 2015

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Provided all details. Pick up prompt with comfortable transport and informative guide.

Rhona McIlear booked the Auschwitz Tour in Krakow and posted a review on 4th December 2015

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Staff answered all my questions before I booked and provided all my pick instructions. Pick up was prompt and transport comfortable and clean. Drivers helpful and courteous.

Rhona McIlear booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th December 2015

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Fast efficient and put me in touch with well mannered knowledgefull people

P. Veitch booked the Auschwitz Tour in Krakow and posted a review on 19th November 2015

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Monika was great tour guide, great knowledge and great sense of humour

Guest booked the Schindlers List Tour in Krakow and posted a review on 11th November 2015

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Monika was great tour guide, great knowledge and great sense of humour

Guest booked the Schindlers List Tour in Krakow and posted a review on 11th November 2015

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Freebookers.com was so easy to use and also very reasonable. Will definitely use again and recommend to friends

Mr.Peter Fagan. booked the Wyspianski Hotel in Krakow and posted a review on 9th November 2015

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Tip top, great service, great tour guide and once again you get what you pay for- pay the little bit extra to get the quality tour experience

P. Veitch booked the Communism and Nowa Huta Tour in Krakow and posted a review on 5th November 2015

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Fast efficient and put me in touch with well mannered knowledgefull people

P. Veitch booked the Auschwitz Tour in Krakow and posted a review on 5th November 2015

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I had no problems with the booking service. It was professional.

Julie Roberts booked the Auschwitz Tour in Krakow and posted a review on 3rd November 2015

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Booking service faultless. Had no problems at all and Kasia was extremely helpful about train times for us etc.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd November 2015

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The only criticism was that I did not receive confirmation of timings etc until the day before we were travelling. Otherwise very good with all the drivers arriving early for our pick ups and the vehicles / drivers also very good.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd November 2015

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very helpful

Guest booked the Grodek Hotel in Krakow and posted a review on 27th October 2015

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Quick answer and good service

Guest booked the Grodek Hotel in Krakow and posted a review on 26th October 2015

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Very pleased with all stages of our booking from initial on line booking through to contact during our stay in Kraków. We would like to thank you and all the drivers assigned to us for the very personal approach especially as our flight was diverted to another airport, your driver was there waiting for us and when we had to rearrange our hotel pick up point your driver was there. We were in constant contact via mobile telephone contact numbers and named drivers. You were most helpful when I rang to book a visit to the salt mine.

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd October 2015

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Pick up was much easier than expected. The experience of each separate time was fantastic

Lee Miller booked the Auschwitz Tour in Krakow and posted a review on 22nd October 2015

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TAXI SERVICE FROM AND TO AIRPORT WAS GREAT AND SO WAS THE BOOKING SERVICE , SEE YOU NEXT YEAR :-)

WILLIAM HUNTER booked the Auschwitz Tour in Krakow and posted a review on 21st October 2015

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no problems

Guest booked the Stary Hotel in Krakow and posted a review on 15th October 2015

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It was difficult to contact and once booked the link did not work to change the booking.

Pat Grayston booked the Krolewski Hotel in Gdansk and posted a review on 9th October 2015

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excellent the driver and guide looked after us very well

Elizabeth Wheeler booked the Auschwitz Tour in Krakow and posted a review on 7th October 2015

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Booking was very simple and service flawless.

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th October 2015

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Found that English phone. Number no longer worked and that paying deposit was a bit difficult.Otherwise fine

Margaret Dowley booked the Auschwitz Tour in Krakow and posted a review on 26th September 2015

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Excellent service from pick up to drop off back to hotel. Nice drivers.

Tracy McNamara booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 22nd September 2015

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Very prompt and helpful , would thoroughly recommend.

Helen Jarvis booked the Auschwitz Tour in Krakow and posted a review on 16th September 2015

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All worked perfectly

Terry B Pey booked the Grodek Hotel in Krakow and posted a review on 12th September 2015

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First rate

Neil Wilks booked the Stary Hotel in Krakow and posted a review on 9th September 2015

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I had to call because our ride was supposed to pick us up at 16 and by 16:10 they were not there. We had no explanation of what happened ....the service called me back and saps someone will be there in ten minutes. We got there on time and the group was waiting for us.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th September 2015

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Good booking and follow up. The driver was on Time and good driver but very silent. But your rate is expensive for the service we got and compare the rate for Auswizch and other offers. The experience could be more fun if the driver act like a guide a long the way.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 3rd September 2015

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Tour rate is higher than other offers we saw. Tour driver was kind and on Time. He answered at my questions. But the experience could be more plaisant if they act like guide during the drive, just tell us what is the place, building, we pass by. The booking service was very good on line and the followup.

Guest booked the Auschwitz Tour in Krakow and posted a review on 3rd September 2015

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Driver on time, fast answers to online questions, generally no problems with booking and service on tour date.

Guest booked the Auschwitz Tour in Krakow and posted a review on 27th August 2015

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Everything went as planned. Perhaps a phone call to confirm timings a few hours earlier may have been nice.

John. booked the Communism and Nowa Huta Tour in Krakow and posted a review on 26th August 2015

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Helpful, friendly and efficient.

Mr A K Roberts booked the Grodek Hotel in Krakow and posted a review on 24th August 2015

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We booked two days before and everything went as planned. Quick reaction from consultants.

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 20th August 2015

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It was a bit slow, but otherwise worked perfectly.

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th August 2015

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Freebookers.com delivered everything that was asked of them and more. First time I have arranged things myself on-line and they are the best for sorting things, Thankyou. I will be using them again next year.

Sandra Mellors booked the Auschwitz Tour in Krakow and posted a review on 4th August 2015

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Good, and fast reactive response. The only min is the price, as we saw there was another tour operator with way lower price for the same tour. But we have no complains and the bus was very comfortable.

Guest booked the Auschwitz Tour in Krakow and posted a review on 3rd August 2015

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Pickup was perfect. Tour guide was excellent!

Michael Caplan booked the Auschwitz Tour in Krakow and posted a review on 2nd August 2015

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Pickup at the agreed to time, excellent guide and driver!!

Michael Caplan booked the Schindlers List Tour in Krakow and posted a review on 2nd August 2015

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everything was done seamlessly which made it all a great pleasure

Prescott booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 28th July 2015

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booking was seamless a pleasure

Prescott booked the Auschwitz Tour in Krakow and posted a review on 28th July 2015

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Please promote PayPal at the landing page. All the Polish links might confuse people. Some work had to be done to get the deposit paid, BUT all worked well in the end :)

Bjorn Halen booked the Auschwitz Tour in Krakow and posted a review on 20th July 2015

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Very good service. Also unexpected, since I thought I was contacting the hotel directly. A nice surprise :).

Regina Almeida booked the Amadeus Hotel in Krakow and posted a review on 15th July 2015

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Straightforward and simple to complete.

Mr. John Bush booked the Schindlers List Tour in Krakow and posted a review on 3rd July 2015

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A very good organisation.

Mr. John Bush booked the Auschwitz Tour in Krakow and posted a review on 3rd July 2015

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Efficient and service oriented.

Guest booked the Auschwitz Tour in Krakow and posted a review on 28th June 2015

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Everything went exactly as planned and booking was easy.

Jane Hand booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 26th June 2015

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very well

Karolina Badocha booked the Auschwitz Tour in Krakow and posted a review on 22nd June 2015

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It was very easy but it was a surprise that you have said on your websites that no bookingrate. After booking we must make payment for anticipation. I undestood that but you haven´t mentioned it on your websites. It was very easy to book transfer to the airport from our driver in Auschwitz, thank you very much!

Anni Määttä booked the Auschwitz Tour in Krakow and posted a review on 21st June 2015

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Excellent and very helpful

Danielle Hancox booked the Auschwitz Tour in Krakow and posted a review on 20th June 2015

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Thanks to Veronica, (Your booking agent) our stay was a compete success. Our Grandfather was born on this island, Olowianka #5 Hotel Krolewski is Olowianka #1 Thank you Veronica, we will be back. What other countries are you representing? I would love to hear from you.

Guest booked the Krolewski Hotel in Gdansk and posted a review on 17th June 2015

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See comments on Auswitz tour.

Christopher Moss booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th June 2015

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No problems.

Christopher Moss booked the Auschwitz Tour in Krakow and posted a review on 11th June 2015

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factual,precise and expedient

Guest booked the Grodek Hotel in Krakow and posted a review on 7th June 2015

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Excellent! - The hotel emailed us prior to arrival and when arrived they had every ready for us.

Kerry Finger booked the Senacki Hotel in Krakow and posted a review on 7th June 2015

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Everything was handled in an organized way and you made it very easy for us to book . We were quite pleased with the service and our driver and guide of the previous day as well.

S. Gitelson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 1st June 2015

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The entire process was uncomplicated and easy to do. We are very pleased with your service and how smoothly everything ran.

Sheila Gitelson booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 31st May 2015

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I did not get a reply very soon and since it was close to my trip I was not very happy since a fast reply was emphasised on the web page. After my second email I got fast replies and very kind and helpful service. I would recommend Freebookers.

Guest booked the Auschwitz Tour in Krakow and posted a review on 27th May 2015

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easy to use

Alistair Gilchrist booked the Grodek Hotel in Krakow and posted a review on 27th May 2015

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Very easy to book with freebookers , just email and let them know what you want and they will do there very best to provide for you what you need

Ellie booked the Auschwitz Tour in Krakow and posted a review on 26th May 2015

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Excellent service. Drivers were all very courteous and professional. We had Adam Dominic and Patrick for our tours and airport transferes.

Marguerite Taaffe booked the Auschwitz Tour in Krakow and posted a review on 22nd May 2015

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The booking service was straightforward.

MACIEJ NAZIMEK booked the Auschwitz Tour in Krakow and posted a review on 22nd May 2015

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Everything as aggred in emails before the visit.

Guest booked the Auschwitz Tour in Krakow and posted a review on 22nd May 2015

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Booking was easy. Guide (only driver)was not great.

David booked the Auschwitz Tour in Krakow and posted a review on 21st May 2015

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Faultless. Great service provided by the drivers who took us to and from the airport, The Salt Mines, our Auschwitz trip. Your booking people were extremely helpful and replied quickly to emails. Would recommend you to friends, family and anyone who asks.

Debbie Beeforth booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 19th May 2015

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The service provided was excellent. It was no trouble at all when I changed the date I wanted to do the Auschwitz Tour. All times and dates of airport, hotel and tour pick ups were provided before travelling and friendly drivers turned up at the times stipulated, which made the whole trip run very smoothly.

Diane Hollinworth booked the Auschwitz Tour in Krakow and posted a review on 18th May 2015

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Delay or no response from your side towards responding to my emails

Rajiv Gandhi booked the Auschwitz Tour in Krakow and posted a review on 13th May 2015

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We should have been told about the delay that would have occurred at the Salt Mine. Response to emails from your side is very weak.

Rajiv Gandhi booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 13th May 2015

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Would definately recommend the tour and the company

Susan Barclay booked the City Walks Tour in Krakow and posted a review on 11th May 2015

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Fine - you delivered the service I expected.

Guest booked the Grodek Hotel in Krakow and posted a review on 3rd May 2015

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Easy to use

Julie McMillan booked the Grodek Hotel in Krakow and posted a review on 26th April 2015

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It was fluent and easy.

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th April 2015

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The booking service was also very good. I had a question and the day after I already had an answer.

Pieter Mussely booked the Adrenaline Tour in Krakow and posted a review on 24th April 2015

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Smooth and efficient

Barry Shaughnessy booked the Auschwitz Tour in Krakow and posted a review on 22nd April 2015

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We had an issue booking from home our Auschwitz trip i was unable to pay a deposit. But it was not an issue when we arrived everything was arranged perfectly so i thank freebookers for that. Our driver was very professional and courteous.

Geraldine Kearns booked the Auschwitz Tour in Krakow and posted a review on 15th April 2015

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Very efficient booking service.

Sally Richards booked the Auschwitz Tour in Krakow and posted a review on 14th April 2015

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It was great. There was a small mix up, but that was more so on this end. But freebookers couldnt have done enough. We will definatly use these again on our next visit.

Daniel booked the Auschwitz Tour in Krakow and posted a review on 11th April 2015

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Hassle free diver on time no issues good service what more can i say.

Martin Adams booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th March 2015

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From beginning to end our booking was easy and went with ease. Would highly recommend freebookers.com

Michelle Kydd booked the Auschwitz Tour in Krakow and posted a review on 28th March 2015

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Amazing!!! every question I had was answered and very nice people.

Edward booked the Auschwitz Tour in Krakow and posted a review on 28th March 2015

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Easy to book online, and no one let us down with arrangements, good service

Bruce Kendall booked the Auschwitz Tour in Krakow and posted a review on 25th March 2015

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Excellent service cant thank you enough

Julie booked the Auschwitz Tour in Krakow and posted a review on 18th March 2015

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Faultless service and excellently dealt with by Kasia

Mike Newsham booked the Auschwitz Tour in Krakow and posted a review on 13th March 2015

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Very prompt replies and even when there was a misunderstanding it was rectified straight away. Every driver you sent to us for airport transfers or excursions were punctual,pleasant and cheerful many thanks

John Kenny booked the Auschwitz Tour in Krakow and posted a review on 12th March 2015

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Very good costumer service. The lady I was making booking trough was really nice and patient, and trust me I had a lot of questions, and changed my mind few times. Just nice people, definitely will do booking again with them.

Michalina Kmiecik booked the 4Seasons Apartment in Krakow and posted a review on 12th March 2015

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Brilliant recommend to anyone, service was brilliant. Personal pick up from hotel drives were all on time and friendly very organised. Before going to Kraków I received a email with a full overview which was excellent. Every was precious to this email to

Guest booked the Auschwitz Tour in Krakow and posted a review on 5th March 2015

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excellent, couldn`t fault it at all

Mick Nutt booked the Auschwitz Tour in Krakow and posted a review on 2nd March 2015

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Super easy booking and all questions are answered very promptly, will definitely use this company again on our return

Philip Morford booked the Auschwitz Tour in Krakow and posted a review on 28th February 2015

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superb from start to finish. everything went smooth and made the visit an excellent experience.

Mick Nutt booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 27th February 2015

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Very efficient

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 25th February 2015

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Kasia was so helpful, thank you

Damien booked the Auschwitz Tour in Krakow and posted a review on 16th February 2015

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Marrio was lovely even when taking us to the airport service was first class thank you so much and we will book with you again if we are back in krakow .....

Cathy Russell booked the Auschwitz Tour in Krakow and posted a review on 10th February 2015

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Easy online service with personal responses and no need to pay until in Kraków which is reassuring.

Pat Tunley booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 7th February 2015

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On time, efficient, friendly.

Chris High booked the Auschwitz Tour in Krakow and posted a review on 5th February 2015

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From the moment we landed, Freebookers were superb and stuck to everything they promised. There were concerns beforehand which were all quickly put to rest, thanks to Adam and his ability to point out places of interest on the way in. Similarly, collection and return to the airport was smooth and efficient and left us with plenty of time to relax prior to the flight. I really would not hesitate to use Freebookers when I return to Krakow

Chris High booked the Auschwitz Tour in Krakow and posted a review on 5th February 2015

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I booked 3 trips. Each one turned up on time, and every promise kept. I was advised by the company to take the delux communist tour, and it was all that was promised and more.

John Bottomley booked the Communism and Nowa Huta Tour in Krakow and posted a review on 4th February 2015

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Kasia was very helpful and informative. Would defenetely use freebookers again in the future.

Eric Bartolo booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 19th January 2015

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Perfect. They had everything ready and helped us with everything.

Marcela Sanguinetti booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 13th January 2015

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all fine

carl alman booked the Auschwitz Tour in Krakow and posted a review on 3rd January 2015

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Can only recommend the service from Freebookers, will most certainly contact them again next time I will go to Krakow with a group.

Asbjørn Nordahl booked the Kossak Hotel in Krakow and posted a review on 2nd December 2014

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From the first communication i knew this was the right choice, questions answered in good time, and there were several, pick ups were punctual and i cannot recommend the service enough.

Ian Turner booked the Auschwitz Tour in Krakow and posted a review on 21st November 2014

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Very easy to use and efficient return of information from the company.

Jean Wilson booked the Auschwitz Tour in Krakow and posted a review on 10th November 2014

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Fantastic service provided

David Allcock booked the Auschwitz Tour in Krakow and posted a review on 8th November 2014

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We were particularly impressed that even though our flight was diverted and we arrived at Krakow 90 minutes late the taxi we had booked was there waiting for us. All communication and arrangements were excellent.

Guest booked the Auschwitz Tour in Krakow and posted a review on 7th November 2014

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Good choice of hotels shown, booking was easy, and responses and confirmation were always speedy. Now I have found you, I will certainly use again!

Roger Pulford booked the Grodek Hotel in Krakow and posted a review on 4th November 2014

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Brilliant! Peter was amazing and the day was great- no complaints at all :)

Tiffany Armstrong booked the Auschwitz Tour in Krakow and posted a review on 4th November 2014

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Efficient and reactive service. Thank you.

Kate Landry booked the Bicycle Tour in Krakow and posted a review on 3rd November 2014

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I received a prompt response and have no complaints.

Christina Callaghan booked the Maltanski Hotel in Krakow and posted a review on 1st November 2014

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Flexible and good.

Guest booked the Amber Hotel in Krakow and posted a review on 31st October 2014

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Faultless. We used this company to pick us up from the airport and they were waiting for us on arrival. Collected us for the Auschwitz tour with no problems, and due to this we booked them again to return us to the airport, again problem free. Nice cars were used to accommodate all 5 of us. Cannot recommend this company enough. Loved the fact too of not paying untill the day and not having to give card details beforehand to a company you dont know.

Deborah Gibbons booked the Auschwitz Tour in Krakow and posted a review on 28th October 2014

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Exceptional, you covered everything I asked for on this whistle stop trip and made it all possible.

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th October 2014

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Tp rate - I would certainly use you again

Guest booked the Grodek Hotel in Krakow and posted a review on 24th October 2014

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First rate

Richard Hirschfield booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 17th October 2014

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Accurate and easy to use.

Al Mize booked the Grodek Hotel in Krakow and posted a review on 7th October 2014

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All my queries were responded to quickly and helpfully

Guest booked the Pod Roza Hotel in Krakow and posted a review on 2nd October 2014

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The pick up was on time. It was an easy, quiet car ride to Auschwitz, and I was happy with the provided sandwich as the time in between camps is short. The driver connected us with the tour guide right away.

Cheri Ellefson booked the Auschwitz Tour in Krakow and posted a review on 29th September 2014

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Communication was a little slow at first, but once everything was sorted out things worked out great. E-mails were sent when plans had changed, and we were upgraded to a private tour when our original tour was no longer available. I was quite impressed and would use this service again.

Guest booked the Malbork Teutonic Castle Tour in Gdansk and posted a review on 26th September 2014

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Excellent

Peter Talman booked the Auschwitz Tour in Krakow and posted a review on 26th September 2014

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The booking service was great. Drivers and guides were on time, helpful and very informative about the sites in Krakow.

Thomas Kleinschmit booked the Auschwitz Tour in Krakow and posted a review on 24th September 2014

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Everything was in order, with no hitches. Sometimes communication took a little bit longer and made me wonder if everything was all set. Overall, no complaints.

Guest booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 23rd September 2014

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Process was very simple and everything went to plan as arranged friendly driver on time at hotel to pick us up

Susan Berry booked the Auschwitz Tour in Krakow and posted a review on 8th September 2014

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it worked very well. you answered all my questions by email and all happened as it was supposed to.

Guest booked the Auschwitz Tour in Krakow and posted a review on 1st September 2014

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Eight for delay.

Massimo Artioli booked the Auschwitz Tour in Krakow and posted a review on 11th August 2014

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Very convenient transaction with excellent communication.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th August 2014

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Kuma was on time (early) - picked-up at our hotel. Easy.

Jill Johnson booked the Communism and Nowa Huta Tour in Krakow and posted a review on 4th August 2014

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Could not fault at all. Fabulous service

Michelle Csiszar booked the Auschwitz Tour in Krakow and posted a review on 24th July 2014

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There was a bit of delay with the start of our tour as our initially booked giude fell ill on the day and another person had to step in at short notice. However all ended well.

Olga booked the City Walks Tour in Krakow and posted a review on 7th July 2014

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I thought the service responded well, but again, I feel it was the services responsibility to insure we had a proper van.

Robert Thornton booked the City Walk Tour in Gdansk and posted a review on 1st July 2014

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Veronica was wonderful yo me. Thank you. She made my trip so much better and I got a great rate from her.

Annika Larsen booked the Pod Roza Hotel in Krakow and posted a review on 28th June 2014

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I had to write to you 2 or 3 times before I got a response.

Guest booked the Grodek Hotel in Krakow and posted a review on 23rd June 2014

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10

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st June 2014

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Great evrything. Was Perfect

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th June 2014

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Excellent.

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th June 2014

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Great evrything. Was Perfect

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th June 2014

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though there would be only 4 of us in car

Guest booked the Auschwitz Tour in Krakow and posted a review on 4th June 2014

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Very good.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd June 2014

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Booking was quick, easy and efficient !

Steve Salter booked the Auschwitz Tour in Krakow and posted a review on 27th May 2014

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Pretty straight forward

Derek Shepherd booked the Bicycle Tour in Krakow and posted a review on 27th May 2014

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Brilliant - prompt replies to emails and you did what you said.

Susan Restorick-Banks booked the Auschwitz Tour in Krakow and posted a review on 25th May 2014

Thank you for good words and taking the time to review us :)

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I thought PLN 330 was too high. I read in the local tourist guide for PLN 60 Auschwitz tour.

Guest booked the Auschwitz Tour in Krakow and posted a review on 22nd May 2014

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A Big applauce for our drivers!

Gunnar Siverbo booked the Auschwitz Tour in Krakow and posted a review on 14th May 2014

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Very good

Brit Myklestad booked the Grodek Hotel in Krakow and posted a review on 7th May 2014

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As always, perfect from start to finish.

Guest booked the Maltanski Hotel in Krakow and posted a review on 2nd May 2014

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I was a last minute addition to the tour and the van driver was very accommodating. The services you all provided to us made our visit to Krakow a wonderful time

Vicki Harris booked the Auschwitz Tour in Krakow and posted a review on 19th April 2014

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Very efficiant and on time

Guest booked the Auschwitz Tour in Krakow and posted a review on 13th April 2014

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Your service was fab, from the minute I enquired a month ago you emailed me back within minutes with the information I needed. Thank you for a day trip that I will never forget!!

Natasha Bray booked the Auschwitz Tour in Krakow and posted a review on 12th April 2014

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easy to book tour and everything ran on time

Aidan Mallon booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th April 2014

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very efficient and friendly easily navigated

patrick o'connor booked the Senacki Hotel in Krakow and posted a review on 26th March 2014

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Excellent service and made very easy. Provided everything as promised and more. I have no problem in recommending your company.

Patricia Bannister booked the Auschwitz Tour in Krakow and posted a review on 20th March 2014

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You made everything so easy. You organised and delivered more than expected.

Patricia Bannister booked the Schindlers List Tour in Krakow and posted a review on 19th March 2014

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There was a little mix up with the booking as we booked 2 private 3 hour lessons (1 ski and 1 snowboard). Snowboard instructor turned up but ski instructor was not in the booking. This was resolved quickly and my partner received 2 hours.

Paul Maddocks booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 17th March 2014

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very impressed . so easy and convienient.

Guest booked the Auschwitz Tour in Krakow and posted a review on 16th March 2014

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Booking the tour with Freebookers was easy. Initial emails regarding dates/ prices were clear and the responses prompt. On the day of the tour the driver was on time, and very friendly. A completlely hassle free, enjoyable experience from start to finish.

Mario Ferrante booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th March 2014

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Very friendly English speaking efficient

Melvyn Morris booked the Szarotka Apartment in Zakopane and posted a review on 4th March 2014

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Fantastic service, right from initial email enquires through to being dropped off at the hotel after the tour. Driver was friendly, on-time and kept us informed during the different stages of the tour, for example where to be/ meet between Auschwitz and Birkenau camps. Could not speak highly enough of the service. Would definitely recommend Freebookers.

Mario Ferrante booked the Auschwitz Tour in Krakow and posted a review on 4th March 2014

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Very simple and easy to do. Little to no effort involved and it all worked out perfectly

Christie Hugman booked the Auschwitz Tour in Krakow and posted a review on 3rd March 2014

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No complaints at all - very well organised and thank you!

Guest booked the Radisson Blu Hotel in Krakow and posted a review on 3rd March 2014

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10 very efficient and fast.

Guest booked the Krakow City Bicycle Tour Tour in Krakow and posted a review on 2nd March 2014

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comments made yesterd

Linda Hutchon booked the Auschwitz Tour in Krakow and posted a review on 26th February 2014

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I found your booking service excellent. The staff we had looking after us were really helpful and very knowledgeable. Especially Helena, who was the perfect guide and I would absolutely recommend her.

Linda Hutchon booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th February 2014

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very good service

Ray Perkins booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 14th February 2014

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No problems in reserving - payments accepted in cash on site so I did not worry about giving my credit card details.

Guest booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 10th February 2014

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The booking services was efficient and friendly, although this would have been rated at 10 had the booking not been made for the wrong day, although confirmed for the correct day by email. This problem was quickly rectified.

Brooke Pierozynski booked the Auschwitz Tour in Krakow and posted a review on 17th January 2014

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10

Samantha booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 16th January 2014

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Many thanks

Michele Maroli booked the Pod Roza Hotel in Krakow and posted a review on 10th January 2014

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Couldn't have been better

Tracey Lukacs booked the Auschwitz Tour in Krakow and posted a review on 14th December 2013

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I had to book it once I got to Krakow as I never heard from yourselves. Very disappointed in your service.

Julie booked the Auschwitz Tour in Krakow and posted a review on 12th December 2013

I'm very sorry to hear that you were unable to contact us. I have searched our email boxes and unfortunately have found no inquiry regarding accommodation from your email address. We answer all inquiries as soon as we can, perhaps there was a misspelling somewhere in the address, that is the most frequent culprit for missing messages. Hope, we can help out next time!

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Everything went smoothly. No problems. Will use you again.

Wyatt booked the Auschwitz Tour in Krakow and posted a review on 10th December 2013

Many thanks, and we're looking forward to hear back from you in the future :)

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Both the tour and the transfers went without a hitch. Thank you.

Bruce Dalgleish booked the City Walks Tour in Krakow and posted a review on 9th December 2013

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Excellent . La palme revient cependant à notre guide Maciek qui fait son travail avec passion et sait communiquer son amour de Cracovie à ses clients !!!

José RUIZ LOPEZ booked the Communism and Nowa Huta Tour in Krakow and posted a review on 1st December 2013

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Tim thanks~Dziękuję

SORA SHIM booked the Auschwitz Tour in Krakow and posted a review on 30th November 2013

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Excellent service and prompt responses to queries

Jane Heaton booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 30th November 2013

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Very good

Ann Helen Jacobsen booked the Auschwitz Tour in Krakow and posted a review on 29th November 2013

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Exellent, everything was perfect!and Nice people

Ann Helen Jacobsen booked the Polski Hotel in Krakow and posted a review on 28th November 2013

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Excellent service. The driver who picked us up and took us to Auschwitz was very helpful and friendly. However, we had a different driver on the way back to the airport on 21 November. He was not very friendly and didn't even offer to help with our bags (unlike the other driver).

Anne booked the Auschwitz Tour in Krakow and posted a review on 27th November 2013

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Can't fault it - excellent service from booking the hotel to organising local tours - well managed.

Jane Heaton booked the Wentzl Hotel in Krakow and posted a review on 25th November 2013

thank you for your kind words, Glad we could help :)

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venlig hurtig og omsorgsfuld

Oskar Plougmand booked the Auschwitz Tour in Krakow and posted a review on 25th November 2013

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helt i top også på lidt utraditionelle spørgsmål og opgaver

Oskar Plougmand booked the Maltanski Hotel in Krakow and posted a review on 21st November 2013

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Good and accurate service!

Guest booked the City Walks Tour in Krakow and posted a review on 16th November 2013

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Reliable, fast and friendly, would highly recommend.

Sarah booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 13th November 2013

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Everything worked out without any greater trouble and was just fine. No complications at all.

Guest booked the City Walks Tour in Krakow and posted a review on 13th November 2013

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I would like to comment on the excellent service I received from Krakow Tours and their very capable representative Kasia. I gave her an exacting schedule of demands and she did an excellent job.

Ross McGill booked the City Walks Tour in Krakow and posted a review on 12th November 2013

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flexible to our needs, our driver was also our guide

Guest booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 4th November 2013

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All worked well

Mr Martin Justin booked the Grodek Hotel in Krakow and posted a review on 3rd November 2013

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Very professional service. A very clear and easy website.

Marilyn Rhodes booked the Wentzl Hotel in Krakow and posted a review on 1st November 2013

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Very. Efficient

John Wright booked the Malbork Teutonic Castle Tour in Gdansk and posted a review on 29th October 2013

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Original pick up time was moved late on to 30 minutes earlier (by the driver) who was then 20 minutes late.

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th October 2013

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Booking service seemed OK.

Guest booked the Schindlers List Tour in Krakow and posted a review on 26th October 2013

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efficient , everything that i requested was booked, would recommend

Guest booked the Senacki Hotel in Krakow and posted a review on 25th October 2013

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No problems at all

Guest booked the Mezzotint Apartment in Krakow and posted a review on 24th October 2013

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Easy to book - no problems at all

Grethe Larsen booked the Grodek Hotel in Krakow and posted a review on 24th October 2013

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Die Buchung über "freebookers" war zu unserer vollen Zufriedenheit.

Weggen, Heinz-Dieter booked the Pollera Hotel in Krakow and posted a review on 22nd October 2013

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The driver was very friendly and we enjoyed talking to her as she drove. It was nice that she got a sandwich and drink for us between tours.

Scheumann booked the Auschwitz Tour in Krakow and posted a review on 22nd October 2013

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Everything was just as planed

George Brown booked the Art Hotel in Wroclaw and posted a review on 21st October 2013

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Personal contact and efficient service - great for our group booking - have booked groups each year with you since 2007!

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th October 2013

Thank you for your review ! We're looking forward to assist you in many more travels to come :)

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Second to none. The most personal and efficient service I have ever received. Emails and phone calls from your company ensured that arrangements were totally clear. All arrangements were punctual, drivers were great (Tim and Gregor). Thanks to everyone.

Linda booked the Auschwitz Tour in Krakow and posted a review on 17th October 2013

Many thanks for your fantastic review on our services.

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Great.

George Brown booked the Grodek Hotel in Krakow and posted a review on 14th October 2013

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Every thing was just as planed.

George Brown booked the Auschwitz Tour in Krakow and posted a review on 14th October 2013

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helpful.

Guest booked the Grodek Hotel in Krakow and posted a review on 13th October 2013

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The hotel reservation worked well, but we were told we had booked a taxi pickup at the airport on October 3 but no one came for us. The hotel said it was not their booking as it was booked through Freebookers.

Guest booked the Grodek Hotel in Krakow and posted a review on 10th October 2013

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Sensational! Need to adjust our schedule at last minute. All was taken care very quickly and with friendly service!

Steve Burman booked the Wentzl Hotel in Krakow and posted a review on 9th October 2013

Thank you for you great review :)

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Direct, efficient, and flawless.

John Unckles booked the Amadeus Hotel in Krakow and posted a review on 4th October 2013

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Flawless.

Sylvia Laidman booked the Grodek Hotel in Krakow and posted a review on 1st October 2013

Thank you Sylvia :)

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Flawless.

Sylvia Laidman booked the Grodek Hotel in Krakow and posted a review on 1st October 2013

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Very good communication and service. I will definitely use your service again!

Guest booked the Grodek Hotel in Krakow and posted a review on 30th September 2013

Thank you ! we're looking forward to hear back from you again :)

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Swift and flexible! Not overselling.

Katarina Mohlin booked the Grodek Hotel in Krakow and posted a review on 20th September 2013

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Everything was delivered as promised and the hotel was very responsive with a few questions that I had prior to my arrival.

Mike Narowski booked the Amber Hotel in Krakow and posted a review on 19th September 2013

Thank you for your review.

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Straightforward no hassle.

Guest booked the Best Western Krakow Old Town Hotel in Krakow and posted a review on 17th September 2013

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Everything went smoothly

Guest booked the City Walks Tour in Krakow and posted a review on 13th September 2013

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Our reservation was easy through freebookers.com and everything came off without a hitch. Thanks.

Wayne Avers booked the Krolewski Hotel in Gdansk and posted a review on 4th September 2013

Thank you for your review :)

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Great. Just a little slow in confirming the booking but otherwise really good.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd September 2013

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The booking worked well, except that the original note I received from freebookers.com (which I still have) stated that the junior suite at the Art Hotel at 700 PLN included both VAT and breakfast. When we arrived at the hotel we were told that breakfast would be an extra (considerably extra) charge.

Guest booked the Art Hotel in Wroclaw and posted a review on 22nd August 2013

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no problems

Mrs Karen Mackrodt booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 19th August 2013

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Had no problems

Karen Mackrodt booked the Auschwitz Tour in Krakow and posted a review on 19th August 2013

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Couldn't fault

Mrs Karen Mackrodt booked the City Walks Tour in Krakow and posted a review on 19th August 2013

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No problems with the booking.

Scott Stoddart booked the Kazimierz I Hotel in Krakow and posted a review on 12th August 2013

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Was great corresponding with Kasia. I even found Kasia's name on the first Coke Zero I bought in the city, And I thought that she organized that as well.

Guest booked the Warsaw Special Tour in Warsaw and posted a review on 3rd August 2013

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very good service and even managed to get a small discount

Philip Godek booked the Andels Hotel in Krakow and posted a review on 2nd August 2013

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I would highly recommend using this tour company. We used them for three separate tours and all tours were fantastic. Loved booking on line and the quick response we always got.

T. Mercer booked the City Walks Tour in Krakow and posted a review on 2nd August 2013

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I had my doubts at first, especially since there was no money up front, but it worked well. I was concerned about our reservation when we got in late, but, when (with the help of a friendly local) I phoned from the airport bus, a kind voice said, "We are waiting for you."

John Reid booked the Polski Hotel in Krakow and posted a review on 31st July 2013

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This was our third tour and each one was fantastic, from the booking service, to not having to pay until day of, to the quick response thru email. My girlfriend is heading to krakow and I will be recommending your company.

T. Mercer booked the Communism and Nowa Huta Tour in Krakow and posted a review on 30th July 2013

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All was well conducted but it was only after a reminder to yourselves that I got my final instructions in Kracow on the day before the visit by my wife and me to Aushwitz. The taxi driver was very polite and helpful. Viva Marik!!

A Gomes booked the Auschwitz Tour in Krakow and posted a review on 23rd July 2013

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I can't say enough good things about Free Booking. No money needed until day of tour, all they ask is to give them a 24 hour notice if plans changed. We actually booked three tours and did not have a problem with any of them. Kasia addressed any questions we had within 24 hours and had all of the tours set up and ready to go for us. I would highly recommend them to anyone.

T. Mercer booked the Auschwitz Tour in Krakow and posted a review on 22nd July 2013

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I would just like to take this opportunity to thank you & your company for the excellent day we had. Can I also thank Andre our driver & Simon our guide they made our day very memorable & for looking after us.

Guest booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 7th July 2013

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The lady was brilliant (sorry I cannot remember her name). The driver should have checked our terminal as he dropped us off in the incorrect one. I gave him tips that I do hope he shared with the lady who took us to Wieliczka

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th July 2013

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Everything went perfectly to plan apart from a problem on the last day when our taxi back to the airport was taken by someone else in our hotel. Another taxi was organised and arrived 5 minutes later.

Terence Lee booked the Auschwitz Tour in Krakow and posted a review on 2nd July 2013

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The entire process of booking was very easy and any questions I had were answered promptly. Excellent service.

Sirje Reiman booked the City Walks Tour in Krakow and posted a review on 1st July 2013

Thank you very much for your review !

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Kasia has been exceptional. It was wonderful to have the same person to help with our trip over the last two years.

Anna Randall booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 30th June 2013

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Outstanding!

Guest booked the Grodek Hotel in Krakow and posted a review on 30th June 2013

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What can I say about the quality of the service provided by the staff of Freebookers - first class and they are a credit to the Company. I started my dialogue with the Staff back last February when they sorted all of my arrangements out not only the recommending our stay at the Grodek Hotel (stunning!) but also the taxi to/from the Airport, the 2 trips to the saltmines and Auschwitz. Everything went according to plan thanks to the exemporary and professional services of Veronika, Kasia, K. Ostrowski Taxi Consultant, and Martyna and those Staff behind the scenes who made things happen ensuring that our stay was a success and a memorable and enjoyable one, which it most certainly was! Thanks again Freebookers for everything and keep up the first class service!

Mark Cox booked the Grodek Hotel in Krakow and posted a review on 29th June 2013

On behalf of our team thank you so much for your generous review !

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Excellent. Staff really on the ball

Guest booked the Senacki Hotel in Krakow and posted a review on 29th June 2013

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I was concerned about online booking with an overseas company - but the hotel and airfare booking were both in order.

Guest booked the Senacki Hotel in Krakow and posted a review on 26th June 2013

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The booking service is great .i liked the idea of booking a tour and paying on the day of tour. It shows confidence that you will provde a great tour and our driver was great also.

Robert Jankowski booked the Auschwitz Tour in Krakow and posted a review on 19th June 2013

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Booking service was good. i liked the idea of booking a tour and paying on the day of the trip.It shows confidence that you will provide a great experience.

Robert Jankowski booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 19th June 2013

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Practical.

PEDEUTOUR booked the Wentzl Hotel in Krakow and posted a review on 15th June 2013

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Friendly and such an easy service to use .

Muriel Richardson booked the Auschwitz Tour in Krakow and posted a review on 12th June 2013

Thank you!

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Excellent, always responded promptly to emails and our queries. Would recommend the booking service.

Meredith booked the City Walks Tour in Krakow and posted a review on 11th June 2013

Hello Meredith, Thank you so much for taking the time to review us. Best regards Freebookers team

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Excellent and fully meet the needs of our group. A special mention to the person driving the minibus who went out of his way to assist my husband who is in a wheelchair. He was extremely helpful and very kind and considerate. Please pass on our thanks.

Meredith booked the Auschwitz Tour in Krakow and posted a review on 11th June 2013

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Excellent

Miriam Waligora booked the City Walks Tour in Krakow and posted a review on 10th June 2013

Thank you!

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Very good and really tried to accommodate our requests.

Guest booked the City Walk Tour in Gdansk and posted a review on 10th June 2013

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Excellent at both ends of airport journey. Journey back to airport seemed a lot quicker than the way we came in though. Drivers were on time and impeccable manners and vehicles were clean and tidy. Aushwitz pick up also on time and again well organised Have already recommended your service to someone else and would use you again without question.

Guest booked the Auschwitz Tour in Krakow and posted a review on 5th June 2013

Many thanks for taking time to write so essential review! We hope to assist you in the future.

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we appreciate your flexibility and help in organizing our group tour

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 5th June 2013

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10. No complaints here!

Monica Newhouse booked the Saski Hotel in Krakow and posted a review on 4th June 2013

Many thanks for your review! We hope to assist you in the future.

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Easy Brilliant a very good service, i used you to book taxi to and from the airport the Auschwitz tour and the salt mine all taxis were on time, with good drivers and good driving skills

Nigel Rousell booked the Auschwitz Tour in Krakow and posted a review on 31st May 2013

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Your bookng services are excellent.

Guest booked the Auschwitz Tour in Krakow and posted a review on 20th May 2013

Thank you for your essential review!

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Very easy booking with prompt replys

Mr P Hewitt booked the Auschwitz Tour in Krakow and posted a review on 19th May 2013

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No comment

Guest booked the Grodek Hotel in Krakow and posted a review on 17th May 2013

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Freebookers offered me a number of options and were patient when I was trying to decide where to stay. Ultimately, they booked us into a near perfect location between Old Town and the Kazimierz district about a 10 minute walk from the Train Station.

Roger P Mouton booked the Akwaforta Apartment in Krakow and posted a review on 11th May 2013

Thank you for your wonderful review! I am delighted you enjoyed your stay in Krakow. I hope we can welcome you back in the very near future :)

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All three drivers were on time and helpful. Marchek (?) who met us spoke good English and pointed out importànt sites as we came into the city.

Karen Cole booked the Auschwitz Tour in Krakow and posted a review on 10th May 2013

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worked well had good drivers from airport pick up to auschwitz tour and back to airport very organised

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th May 2013

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10 good and friendly and efficient !

Guest booked the Auschwitz Tour in Krakow and posted a review on 1st May 2013

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Good

Andy booked the Auschwitz Tour in Krakow and posted a review on 29th April 2013

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I was fitted in on a tour. Kasha and Tim could not have been more accommodating.

Randy Madden booked the Auschwitz Tour in Krakow and posted a review on 29th April 2013

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After my first email went unanswered, all subsequent communications were efficient, warm and timely.

Craig Leiner booked the Auschwitz Tour in Krakow and posted a review on 25th April 2013

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The booking service was easy and reliable. It is our pleasure to recommend this service.

Guest booked the Grodek Hotel in Krakow and posted a review on 24th April 2013

We are grateful for your nice review. Many thanks & we hope to assist you in the future!

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no problems with the booking , everything was clear , and I had a good day .and our driver was excellent .

John Harris booked the Auschwitz Tour in Krakow and posted a review on 23rd April 2013

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Very helpful and flexible. Did what you promised. Good deal.

Tony Colaizzo booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 22nd April 2013

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Again, easy to book for our group. Quick answers to our emails and overall booking process was a success although we contacted you at the last minute.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 22nd April 2013

Thank you! We act as fast as we can!

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Efficient and easy, we had a group booking.

Guest booked the City Walks Tour in Krakow and posted a review on 22nd April 2013

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Great but not sure wherre to be dropped off at the raulway

Heidi booked the Auschwitz Tour in Krakow and posted a review on 20th April 2013

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Smooth and reliable. Trouble-free, which is the most important thing!

Tony Barber booked the Wentzl Hotel in Krakow and posted a review on 16th April 2013

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The booking team did an excelent job in such a short notice to find and assign a superb guide,in our language, and with an Archeology background.

Anthony Garcia booked the City Walks Tour in Krakow and posted a review on 15th April 2013

Thank you for your review, and we hope to assist you in the future!

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The booking service via the Internet was excellent and Kasia was very helpful with the planning of our trips.

Guest booked the City Walks Tour in Krakow and posted a review on 15th April 2013

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very helpful in all ways

Joan Russell booked the Senacki Hotel in Krakow and posted a review on 15th April 2013

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Driver arrived on time, good safe drive to and from Aushwitz. Nice baguette and water midway thru trip, had not expected this, ( or had forgotten) a very efficient service. Would recommend.

Bob Mitchell booked the Auschwitz Tour in Krakow and posted a review on 13th April 2013

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very easy and reliable

Fred Poska booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 12th April 2013

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my wife and I enjoyed our trip to the the Salt mines. Your driver was on time at the hotel, the car was very clean, tidy and the driver was very good. He also waited for us all day must have been very boring for him. The driver also drop us off at another site after the Salt mines. My wife and I have no complaints on the service that you provided for us on the day. Thank you very much for making our first tip to your Country a nice one.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 8th April 2013

Thank you for your comments!

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very good indeed and were good at adding a last minute change to our trip.

Andrew Smith booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 7th April 2013

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Excellent service for all tours and airport transfers. Prompt service with friendly drivers and comfortable vehicles. We would have no hesitation in recommending to ur friends.

Peter Norton booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 2nd April 2013

Thank you for your review. It was a pleasure to assist you!

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All tours booked were delivered efficiently with good drivers and comfortable vehicles at an excellent price. We would have no reservation in recommending to our friends.

Peter Norton booked the Auschwitz Tour in Krakow and posted a review on 2nd April 2013

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I was very happy with the whole service and was very grateful to Kasia for her persistence when her e-mails didn't get through - because my mailbox was full of spam for a few days.

Anthony Wynn booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 1st April 2013

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It was perfect, all the equipment was perfect and quick since this information was asked beforehand. The instructor came in time and we were never worried before coming here.

Guest booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 1st April 2013

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excellent service throughout the whole process,my granddaughter and i enjoyed the whole experience,thank you freebookers. Malcolm

Malcolm Carpenter booked the Auschwitz Tour in Krakow and posted a review on 28th March 2013

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All contact was good, friendly and generally prompt. However, unless we were given a very small deluxe room by the Grodek Hotel, I would say that in general they were too small to accommodate 3 adults and it would have been useful to know that in advance. Had we not been given a bigger room by the hotel and had to stay in our original room I don't think we would have had a very good experience.

Kristin Walton booked the Grodek Hotel in Krakow and posted a review on 18th March 2013

Thank you for taking the time to post your review after your stay in the Grodek Hotel. You were offered a Suite as a more comfortable option but finally you have decided to take a deluxe room. We are happy that you overall experience is so good! We hope to assist you in the future.

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Absolutely no problems - probably didn't need a deluxe room, regular room would have been fine.

Bill Szalkowski booked the Grodek Hotel in Krakow and posted a review on 16th March 2013

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Very good communication with you, very fast and thorough

Guest booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 12th March 2013

Thank you, we appreciate your comment!

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Very helpful, friendly service.In addition to booking accomadation, the booking service organised an english speaking ski-instructor which went well for us.Picking up the ski gear, chosing the ski areas to visit, payment for day passes, went smoother because the instructor helped us.We did self drive which also helps when you have ski gear and children to move around.Children advanced very far as skiers in 5 days which was the main aim of the holiday.

Kevin Smith booked the Wilk Apartment in Zakopane and posted a review on 3rd March 2013

Thank you for taking time to write such a thorough review. We will be pleased to assist you in the future!

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The whole process was easy and information supplied clearly and promptly

EVELINE LENNOX booked the Auschwitz Tour in Krakow and posted a review on 27th February 2013

Thank you! We hope to assist you in the future.

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Excellent service and no problem at any time

Miss Diane Moodie booked the Pod Roza Hotel in Krakow and posted a review on 21st February 2013

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Superb and Artur was extremely friendly!

Nicholas Moreton booked the Auschwitz Tour in Krakow and posted a review on 19th February 2013

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The booking service received was excellent. Your booking staff could not be more helpful and went above and beyond their call of duty to ensure that we had everything we needed. They provided us with any information we required and always responded efficiently. It can be very difficult to organise a large group of 29 but our booking was effortless. Kasia made sure that our trip went so smoothly and despite having other bad experiences with other facilities in Zakopane, We could not thank you guys enough for the service your provided to our group.

Triona McGrath booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 18th February 2013

Thank you Triona! We appreciate your review and so meaningful insights about Zakopane, as a tourist destination.

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Very easy to use

Tim Kneller booked the Senacki Hotel in Krakow and posted a review on 17th February 2013

Thank you for your review!

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Excellent. From all correspondence before & during the trip, to to collecting us & bringing us to the ski shop on day one, it was all very good. Might have been handy for the company to collect the gear from us at our apartments, but that might be me being lazy.

Barry Sheehan booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 16th February 2013

We appreciate your review and hope to assist you in the future!

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I am pretty neutral on the overall experience. I will be returning to Zakopane. Although we only arrived home last night we have booked accomodation for next year. However, your advise was good and the appartments were stayed in were extremely convenient for access to town and ski slopes as you advised.

Guest booked the Orzel Apartment in Zakopane and posted a review on 16th February 2013

Thank you for taking time to write your comments and hope to assist you in travel arrangements next year!

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Taxi driver from the airport and from the hotel to the airport is very kind and in time. The same for the lady that drived us to Auschwitz: very prudent driving in the snow and with frozen road. Thanks

Laura Favilli booked the Auschwitz Tour in Krakow and posted a review on 31st January 2013

Many thanks for your nice comment! We hope to assist you in the future.

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You are perfect Best regards Lucette DEMARCHI

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd January 2013

Thank you! It was a pleasure to assist you!

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You are perfect Best regards Lucette DEMARCHI

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd January 2013

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Easy to do it.It feels safe to pay when we arrive.

Guest booked the Szarotka Hotel in Zakopane and posted a review on 22nd January 2013

Many thanks for taking time to write this review! We hope to assist you in the future.

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all good.

Gill Luckings booked the Grodek Hotel in Krakow and posted a review on 20th January 2013

Thank you!

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10

Steve Degiorgio booked the Communism and Nowa Huta Tour in Krakow and posted a review on 12th January 2013

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Effortless

Guest booked the Senacki Hotel in Krakow and posted a review on 5th January 2013

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ran smoothly through e-mail kept informed all the time

Peter booked the Auschwitz Tour in Krakow and posted a review on 4th January 2013

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Easy, fast, and moreover, it worked superbly!

Steve Harrison booked the Best Western Krakow Old Town Hotel in Krakow and posted a review on 4th January 2013

Thank you!

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Brilliant service

Guest booked the Mezzotint Apartment in Krakow and posted a review on 3rd January 2013

Thank you!

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Absolutely amazing, no problems!

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 3rd January 2013

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Excellent. The reception staff are unfailingly welcoming and friendly it was a pleasure to go back and we look forward to going back again.

Susanne and Paul Labbett booked the Polski Hotel in Krakow and posted a review on 3rd January 2013

Thank you for taking time to write this review. Looking forward to assist you in the future!

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Very good, you told me I would get room 102 with a balcony and I got room 102. I was so pleased thank you

Cathie Dingwall booked the Senacki Hotel in Krakow and posted a review on 2nd January 2013

Thank you for your kind words :) It's our pleasure to make your stay memorable. We hope to assist you in the future!

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Very quick and efficient, also very clear with procedures.

Jennifer Tham booked the Grodek Hotel in Krakow and posted a review on 30th December 2012

Thank you! We're just trying to do the best we can :)

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All done very efficiently with attention to detail.

Mr & Mrs Bradshaw booked the Grodek Hotel in Krakow and posted a review on 28th December 2012

Thank you for your kind words!

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Excellent, could not fault it.

Niall Hopkins booked the Wentzl Hotel in Krakow and posted a review on 21st December 2012

Thank you!

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Throughout the booking process all enquiries were attended to quickly, couldn't fault the service, I felt that the staff were very friendly & helpful, via e-mail and I trusted that the apartments would be suitable when we arrived.

Lesley Dorgan booked the Mezzotint Apartment in Krakow and posted a review on 16th December 2012

We appreciate your time in writing the review. Thank you! We will be pleased to assist you in the future :)

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Very effecient.

Dee Tarry booked the Auschwitz Tour in Krakow and posted a review on 12th December 2012

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Everything as promised.

Bjørn Solem booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 12th December 2012

Thank you!

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Excellent service! Prompt follow up in replying to my questions.

Guest booked the City Walks Tour in Krakow and posted a review on 7th December 2012

Thank you for taking time to write the review. We are happy we have met your expectations!

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Very efficient and friendly.

Carmel Edwards booked the Auschwitz Tour in Krakow and posted a review on 4th December 2012

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Excellent

Hedley Lomas booked the Saski Hotel in Krakow and posted a review on 3rd December 2012

Thank you!

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Booked 2 days before arrival and was very easy and all went to plan.

Joshua Pask booked the City Walks Tour in Krakow and posted a review on 18th November 2012

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Best booking service I've ever used. Period.

Guest booked the Copernicus Hotel in Krakow and posted a review on 16th November 2012

Thank you for your kind words! We will be pleased to assist you in the future.

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The drivers take good care and deliver and give great service. eg. we forgot umbrellas, driver took care of it.

Guest booked the Auschwitz Tour in Krakow and posted a review on 8th November 2012

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the rateing says it all ! i would reccomend freebookers to all

Gerry McCauley booked the Schindlers List Tour in Krakow and posted a review on 6th November 2012

Thank you for your recommendation!

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oouldnt complain in the least. very impressed with the quality of service. and thanks again.

Rita O Hare booked the Auschwitz Tour in Krakow and posted a review on 5th November 2012

Thank you!

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At least I got impression of "brilliant" because of information and actions to arrange three rooms despite fully booked. But was it really fully booked???? Well, I doubt. Any way, thanks for good service.

Vidar Tromborg booked the Saski Hotel in Krakow and posted a review on 2nd November 2012

Our relations with hotels are priceless and as we are a concierge booking service, very personal, we are able to find a solution to meet our Client's expectations. Thank you for your review!

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Can`t fault the service, first class, fair play.

Stephen Jones booked the Auschwitz Tour in Krakow and posted a review on 30th October 2012

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everything went according to plan and in line with the booking.

Guest booked the Pollera Hotel in Krakow and posted a review on 24th October 2012

Thank you for your review! We are happy you enjoyed your stay in Krakow :-)

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Your service was fast and efficient.

Gregory Gajewski booked the Wentzl Hotel in Krakow and posted a review on 24th October 2012

Thank you for your nice review! We are happy we have met your expectations.

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Volgens de gids was het 3 uren programma voorzien. Wij hadden liever het 4/5 uren programma met kleine koffie break. Doch dit was geen groot probleem.

De Wilde booked the City Walks Tour in Krakow and posted a review on 19th October 2012

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Great, highly recommend! Very accomodating to my needs.

Guest booked the Extreme Hiking Tour in Zakopane and posted a review on 19th October 2012

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The rate you got for the hotel was much cheaper than other websites I looked at. You also responded to my emails really quickly. I also booked the airport transfer through you and again there was absolutely no problem. Altogether a very efficient and friendly service.

Guest booked the Kossak Hotel in Krakow and posted a review on 18th October 2012

Thank you very much for your review! We are happy that we have met your expectations.

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Very quick response. Accomodated my specific requests.

Guest booked the Warsaw Special Tour in Warsaw and posted a review on 18th October 2012

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Very adequate. Hard tousle the term "brilliant" for a booking service.

David Grube booked the Globtroter Hotel in Krakow and posted a review on 18th October 2012

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Simply faultless

James Roberts booked the Pod Roza Hotel in Krakow and posted a review on 17th October 2012

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Excellent. I sent an enquiry and on the same day was contacted saying I would get confirmation of the arrangements in 48 hours. Confirmation came through on time. I also booked a pick-up from the airport which was organised and helpful. The driver booked a return too. No money changed hands until we had completed the service i.e. when dropped at our hotel from the airport and returned, and when our Auschwitz trip was over and we had been returned to the hotel. Everyone we dealt with was very good and I would recommend this service to anyone.

Guest booked the Auschwitz Tour in Krakow and posted a review on 15th October 2012

Thank you so much for your review - it really keeps us motivated to provide even better service!

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Responsive, helpful, personable, great advice.

Jonathan Gosling booked the Old Time Hotel in Krakow and posted a review on 12th October 2012

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fine except at first you offered a different apartment and then it was already booked

Guest booked the Florian Apartment in Krakow and posted a review on 12th October 2012

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Delivered as expected.

Richard Obetz booked the Grodek Hotel in Krakow and posted a review on 12th October 2012

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Very speedy response and excellent value for money.

Sally Campbell booked the Quick Quote Apartment in Krakow and posted a review on 11th October 2012

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Dealing with Kasia was first class and a earns a "gold star" performance.

H. Fedyk booked the Schindlers List Tour in Krakow and posted a review on 5th October 2012

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You folks delivered what you promised. Thank you for that.

H. Fedyk booked the Auschwitz Tour in Krakow and posted a review on 4th October 2012

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excellent turned up on time no problems helpful

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 3rd October 2012

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Excellent 10

Anna Randall booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 3rd October 2012

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Great service by Kasia. Communications via internet was sometimes challenging but you folks delivered on what you promised. Well done.

H. Fedyk booked the City Walks Tour in Krakow and posted a review on 3rd October 2012

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Kasia was excellent and very helpful. It was sometimes difficult to communicate as Freebookers did not receive all my e-mails. Not sure why. However, despite these issues, I would give your service full marks.

Harvey Frederick Fedyk booked the Akwaforta Apartment in Krakow and posted a review on 3rd October 2012

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Fast, straightforward.

Debbie Berg booked the City Walks Tour in Krakow and posted a review on 2nd October 2012

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Adam, our driver, was GREAT! Showed up early and drove us out there. He even found me a couple of AA batteries when my camera died. He waited through our tour and got us right back to our front door. So nice and really friendly!!

Elizabeth Hardwick booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 2nd October 2012

Hi Elizabeth - so good to hear that the driver was so helpful - it really makes a great difference to one's stay. We hope to be able to help you again in the future!

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Very good indeed 10

Anna Randall booked the Schindlers List Tour in Krakow and posted a review on 2nd October 2012

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Excellent- 10

Anna Randall booked the Wentzl Hotel in Krakow and posted a review on 1st October 2012

Thank you for your kind words!

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Taxi's arrived on time, friendly service, information up to date.

Guest booked the Auschwitz Tour in Krakow and posted a review on 1st October 2012

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Perfectly adequate and timely----thank you.

Guest booked the Grodek Hotel in Krakow and posted a review on 30th September 2012

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Very good on time and paid when you went on the trip Good value for the money.

T Harrington booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th September 2012

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excellent value for money. Very impressed and liked the fact that we did not pay anything until we went on the trips.

T Harrington booked the Auschwitz Tour in Krakow and posted a review on 29th September 2012

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Cannot fault you.

A Walker booked the Auschwitz Tour in Krakow and posted a review on 29th September 2012

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we changed the booking several times, and each time, the person we dealt with was very helpful

Stewart Williams booked the Wentzl Hotel in Krakow and posted a review on 26th September 2012

Hi Stewart! That's what we are here for - it is inevitable that things change during the planning process, and as a personal booking service, we are always happy to help out getting things sorted! Glad you had a great trip.

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excellent service. Everything on time excellent value for money and very happy that we did not pay until we got there.

T Harrington booked the Communism and Nowa Huta Tour in Krakow and posted a review on 25th September 2012

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The booking service was excellent.

Gabriel Roth booked the Polski Hotel in Krakow and posted a review on 25th September 2012

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Booking was excellent, had absolutely no problems booking into my hotel, even though I did not arrive until about 8pm.

Daniel McLean booked the Villa Marilor Hotel in Zakopane and posted a review on 25th September 2012

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Your booking service was great everything organised by Freebookers was on time and staff polite and pleasant We would certainly use the service again as above only blip was Salt mine tour guide.

Meg McGregor booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th September 2012

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Our wonderfully generous family used your services to put together a memorable 5 days in Krakow for me and my wife who was celebrating her 60th. Everything was perfect, espedially Anna, our personal guide during the Schindler Tour, who deserves special mention for her professionalism and outstanding knowledge of the history of Krakow over the last 1000 years and more particularly, Krakow's darkest days of the C20th.

Ian & Carol MacKellar booked the Auschwitz Tour in Krakow and posted a review on 22nd September 2012

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no problems

Erik Garvåg booked the Hanza Hotel in Gdansk and posted a review on 21st September 2012

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fantastic took the stress out of making arrangments

Guest booked the Auschwitz Tour in Krakow and posted a review on 21st September 2012

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would book again

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st September 2012

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Lovely from the beginning to the end with assistance also on things not reffering to the tour.

Stig Karlsson booked the Off the Beaten Track Tour in Warsaw and posted a review on 21st September 2012

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9 Excellent

David Hodgson booked the Senacki Hotel in Krakow and posted a review on 21st September 2012

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I found your website very easy to use, and once I was making the booking your response time was very good. When I wanted to confirm my booking your response time was also very good. Thank you.

Guest booked the Stary Hotel in Krakow and posted a review on 20th September 2012

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No issues with freebookers, they dealt with any queries promptly.

Guest booked the Estate Apartment in Krakow and posted a review on 19th September 2012

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The booking system was exactly as you want it - easy to use.

Guest booked the Golden Cracow Hotel in Krakow and posted a review on 19th September 2012

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Very good booking service

Guest booked the Polski Hotel in Krakow and posted a review on 17th September 2012

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Good, efficient service - thank you !

Pam Childs booked the Pollera Hotel in Krakow and posted a review on 17th September 2012

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OK

WLODZIMIERZ FILIPCZYK booked the Niebieski Hotel in Krakow and posted a review on 16th September 2012

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Your booking service is outstanding. The drivers arrived when they said they would and were polite and helpful.The guides at our tours were excellent as well.They spoke such good English and knew the areas well.Would certainly use your service again. Next time we would be sure to have Polish money which you did suggest ahead of time!

Bruce Prouty booked the Wentzl Hotel in Krakow and posted a review on 12th September 2012

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There was a little mixup about my first booking. I missede the pickup because I misunderstood which time it was. But the service was excellent, because I called and I got right away a new booking the day after.

Torben Frellesen booked the Auschwitz Tour in Krakow and posted a review on 12th September 2012

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Our Guide Kasia was very helpful and interesting. It was a really good service. We were picked up at our hotel on time and only paid our money at the end of the day. Our guide stayed with us all day and even gave us a snack at lunchtime.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th September 2012

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Our Krakow Tour Guide Kasia was brilliant. She was very interesting and looked after us well. It was a really good service.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th September 2012

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As a travel agent, it works smoothly for me to book my clients

Guest booked the Wentzl Hotel in Krakow and posted a review on 8th September 2012

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Great service

David Thompson booked the Auschwitz Tour in Krakow and posted a review on 8th September 2012

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Fabulous service, would definitely use again & recommend to friends & family & neighbours & colleagues, easy to use & great communication.

MARLENE JOHNSTON booked the Wentzl Hotel in Krakow and posted a review on 8th September 2012

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Efficient, Friendly

Guest booked the City Walks Tour in Krakow and posted a review on 6th September 2012

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Excellent service & people, cannot fault. Thankyou

Kevin Billingham booked the Auschwitz Tour in Krakow and posted a review on 2nd September 2012

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First rate cannot fault

Kevin Billingham booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 2nd September 2012

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everything went very smoothly

Annelies booked the Auschwitz Tour in Krakow and posted a review on 31st August 2012

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We have nothing to say about it, everything was fine. A serious, efficient and professional booking service.

Isabel Teixeira booked the Auschwitz Tour in Krakow and posted a review on 31st August 2012

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prompt and pleasant driver, excellent tour guide

Ned Larkin booked the Auschwitz Tour in Krakow and posted a review on 30th August 2012

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excellent, punctual,drivers kind and communicative,and informative. only fault was lack of air conditioning on bus back from Auschwitz. Pre-booking was great, Kasia very helpful, and pay on the day great idea.

Ned Larkin booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 30th August 2012

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Excellent!

Guest booked the Jana Pawla II Hotel in Wroclaw and posted a review on 27th August 2012

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Brillent Service from the staff. hotel booking great, plus we used your sister companies for booking a taxi and also a guided night out

Adrian Potter booked the Patio Hotel in Wroclaw and posted a review on 25th August 2012

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Your service was amazing!! You were very thorough and organized and easy to use. And you were very easy to contact which was extremely helpful when our flight was delayed. We would highly recommend you and use you again!

michelle hungate booked the Grodek Hotel in Krakow and posted a review on 22nd August 2012

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You added great ease to our trip, and we would definitely use you again.

Michelle Hungate booked the Auschwitz Tour in Krakow and posted a review on 22nd August 2012

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You were very easy to use and very thorough and accomodating. We would definitely use you again!

Michelle Hungate booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 22nd August 2012

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It all worked smoothly for me to arrange this booking for my clients.

Guest booked the Wentzl Hotel in Krakow and posted a review on 22nd August 2012

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Again, everything went completely smooth.

Adriano booked the Auschwitz Tour in Krakow and posted a review on 20th August 2012

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Efficient.

Jean-Marc Guerin booked the Auschwitz Tour in Krakow and posted a review on 19th August 2012

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Found it more helpful to send emails to the folks directly at the hotel to make sure our complicated reservations were correct.

Jan Denton booked the Grodek Hotel in Krakow and posted a review on 16th August 2012

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Using your booking service primarily because your service allowing room rate negotiation.

Guest booked the Stary Hotel in Krakow and posted a review on 15th August 2012

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First rate, thank you

Jane Whipp booked the Szarotka Hotel in Zakopane and posted a review on 13th August 2012

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Excellent service. It is always a worry booking things online, however, you delivered everything that you said you would and we could not fault this service. Good value for money, everybody was pleasant and punctual. Thank you!!

David Davidson booked the Auschwitz Tour in Krakow and posted a review on 13th August 2012

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Excellent service. Our flight was diverted due to a storm and later redirected to krakow yet you kept in touch via text and our transport was waiting on arrival 3 hour late

Guest booked the Auschwitz Tour in Krakow and posted a review on 12th August 2012

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Your help was excellent and much appreciated! The only reason I give it a "9" rather than a "10" is that the original offer (which we rejected because of price) was in the center of town, and to my way of thinking that's not the best place to stay in Zakopane because of the crowds and noise. Your second offer, of the Hotel Skalny, was actually a much better choice for us. But, overall, I think you do a very good job!

Guest booked the Skalny Hotel in Zakopane and posted a review on 10th August 2012

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We had wanted a specific room and it was reserved for us.

Guest booked the Wentzl Hotel in Krakow and posted a review on 6th August 2012

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Martyna was absolutely excellent throughout - nothing was a trouble to her and she helped to make the trip a success. Your additional web pages were also very useful, especially if you are planning the whole adventure as we did.

Ken Smithson booked the Florian Apartment in Krakow and posted a review on 6th August 2012

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No problems.

Peter Kurylo booked the Auschwitz Tour in Krakow and posted a review on 4th August 2012

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Perfect service

Natalie Wilson booked the Auschwitz Tour in Krakow and posted a review on 2nd August 2012

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The lady I dealt with was very helpful

Christine Waterhouse booked the Wentzl Hotel in Krakow and posted a review on 1st August 2012

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Booking service was very good.

Kathy Scanlan booked the Schindlers List Tour in Krakow and posted a review on 25th July 2012

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Very Good

Guest booked the Wentzl Hotel in Krakow and posted a review on 23rd July 2012

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No problems at all. Originally booked for last year but had to cancel at the last moment. Booked again for this year and all went very well. Would use the booking service again.

Kenneth Bobenski booked the Grodek Hotel in Krakow and posted a review on 20th July 2012

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very good

Peter Clark booked the Auschwitz Tour in Krakow and posted a review on 20th July 2012

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Excellent. Everything was easy to organize and communication was fine.

Briar Thomas booked the Akwaforta Apartment in Krakow and posted a review on 18th July 2012

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Everyone was on time, very informative, and friendly. Lots of good information and tips for our visit. I highly recommend this service!

Lindsay Welsh booked the Auschwitz Tour in Krakow and posted a review on 17th July 2012

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Punctual service with helpful and informative drivers and tour guides.

Kathleen Macdonald booked the Auschwitz Tour in Krakow and posted a review on 15th July 2012

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Excellent and helpful in every way. I was given clear choices and excellent explanations about the possibilities and the chosen htoel was all we could have wished for.

Guest booked the Stary Hotel in Krakow and posted a review on 14th July 2012

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Great if you dont have the money at the time of booking but wish to pay when you get there

Kris Drew booked the Globtroter Hotel in Krakow and posted a review on 12th July 2012

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polite smooth service.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th July 2012

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Booking and key pick up wa great.

George Szwender booked the Primavera Apartment in Krakow and posted a review on 10th July 2012

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no complaints

Guest booked the Wentzl Hotel in Krakow and posted a review on 10th July 2012

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Efficient service. Would use again.

John Bavis booked the Art Hotel in Wroclaw and posted a review on 9th July 2012

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Responsive at first, then nothing for several months.. then we heard again a few days before we left. Several emails were not responded to

Steve Fier booked the Extreme Hiking Tour in Zakopane and posted a review on 9th July 2012

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Very quick and efficient. Answered all of my questions.

Guest booked the Quick Quote Apartment in Krakow and posted a review on 9th July 2012

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Your service was excellent. The pickup service and tour was all very efficient and on time and everyone has very good English

Sharon Paull booked the Auschwitz Tour in Krakow and posted a review on 9th July 2012

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Service was very good. Thank you.

Guest booked the Orzel Apartment in Zakopane and posted a review on 2nd July 2012

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Easy, trustworthy!

Guest booked the Saski Hotel in Krakow and posted a review on 1st July 2012

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All worked perfectly

Roderick Dyer booked the Wentzl Hotel in Krakow and posted a review on 1st July 2012

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Friendly and knowledgeable guide.

Guest booked the Jewish Warsaw Tour in Warsaw and posted a review on 30th June 2012

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Perfect way to see this outstanding site - friendly, professional and efficient driver who made sure we met all our timings and linked up with a small group guide - just great! I would absolutely do this again and recommend it for others.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th June 2012

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I was mildly annoyed at the late arrival of the vehicle for pick-up, and received a rather cavalier response when I called my contact "Tim" to get an update. However, the actual driver, when he arrived was excellent!

Guest booked the Auschwitz Tour in Krakow and posted a review on 29th June 2012

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everything worked out well.

Guest booked the City Walk Tour in Gdansk and posted a review on 27th June 2012

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quick to respond to questions

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th June 2012

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Excellent. From initial contact regarding accomodation, then organising airport transfers etc, everything was first class. Freebookers.com are a totally focused company in relation to customer care and made the experience simple and effortless. Well done.

Alistair Cormie booked the Grodek Hotel in Krakow and posted a review on 22nd June 2012

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Quid and friendly booking. I will definite book again.

Guest booked the Mezzotint Apartment in Krakow and posted a review on 22nd June 2012

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Excellent service

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th June 2012

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Very prompt replies to my mails and everything went off very smoothly.

Guest booked the Auschwitz Tour in Krakow and posted a review on 18th June 2012

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Fantastic, very helpful, through and informative.

Guest booked the Saski Hotel in Krakow and posted a review on 18th June 2012

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No problems with that.

M Celina Sampaio booked the Pollera Hotel in Krakow and posted a review on 17th June 2012

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The service was great!

Guest booked the Auschwitz Tour in Krakow and posted a review on 15th June 2012

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Great value for money.

Bruce Arlinghaus booked the Bracka 6 Apartment in Krakow and posted a review on 14th June 2012

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very well organised and no waiting at any stage.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 14th June 2012

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My contact was Kasia by telephone and email. She was great.

Phil booked the Auschwitz Tour in Krakow and posted a review on 13th June 2012

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Booking service was extremely easy and efficient.

Catherine Robertson booked the City Walks Tour in Krakow and posted a review on 13th June 2012

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Very straight forward.

Catherine Robertson booked the Wentzl Hotel in Krakow and posted a review on 13th June 2012

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straight forward easy

Guest booked the Stary Hotel in Krakow and posted a review on 12th June 2012

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marvellous - everything went like clokwork and when you say a time you mean it

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 7th June 2012

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I was really impressed by the service and the kindly attention of the advisor who emailed and helped with the hotel reservation. In addition I was given a very good rate for this accommodation. I would have welcomed an email maybe, 10 days before my visit, to reassure me of the reservation. I did, in fact, phone the hotel myself to check.

Heather Binder booked the Copernicus Hotel in Krakow and posted a review on 6th June 2012

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When you say a time that is what happens

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th June 2012

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Short response time, and good prices.

Linda Egeland booked the Floryan Hotel in Krakow and posted a review on 6th June 2012

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No complaints.

Louise Metcalfe booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th June 2012

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Very easy. Punctual response to enquiries and followed up with confirmation of booking.

Louise Metcalfe booked the Auschwitz Tour in Krakow and posted a review on 4th June 2012

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This is the best place to stay. The staff is excellent.

Guest booked the Wentzl Hotel in Krakow and posted a review on 3rd June 2012

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Excellent service.

Kevin Pritchard booked the Auschwitz Tour in Krakow and posted a review on 3rd June 2012

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I was very content with the booking process, everything worked out fine and like it was expected.

Guest booked the Golden Cracow Hotel in Krakow and posted a review on 2nd June 2012

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We had a special request for our stay which was easily accommodated. We were three sisters travelling together, and many European hotels cannot accommodate an extra bed. After my email inquiry I received a prompt response that indicated our accommodation request could be handled. Very efficient.

Guest booked the Grodek Hotel in Krakow and posted a review on 1st June 2012

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A good service provided and suited our needs.

Nick Smith booked the Szarotka Hotel in Zakopane and posted a review on 1st June 2012

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No trouble; everything went smoothly, without a hitch.

Guest booked the Grodek Hotel in Krakow and posted a review on 31st May 2012

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I got what I asked for. I would have liked the blue room, but that was probably a suite or apartment.

Guest booked the Grodek Hotel in Krakow and posted a review on 29th May 2012

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quick reply, good service

Daniel Breithaupt booked the Polski Hotel in Krakow and posted a review on 29th May 2012

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Excellent. Could not fault it, quick, responsive and friendly service.

Susanne Labbett booked the Polski Hotel in Krakow and posted a review on 28th May 2012

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Absolute professionals....nary a problem

Rob Walker booked the Schindlers List Tour in Krakow and posted a review on 26th May 2012

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Kasia, and company were great

Rob Walker booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 26th May 2012

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Professional and perfect

Rob Walker booked the Auschwitz Tour in Krakow and posted a review on 26th May 2012

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Good. Bit of a hiccup at the end with contacting the owner for the key.

Guest booked the Estate Apartment in Krakow and posted a review on 25th May 2012

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Kasia provided GREAT service prior too the trip and everything went as planned....We are from NYC and are not easily wowed by service, however ...this was FIRST CLASS SERVICE

Rob Walker booked the Wentzl Hotel in Krakow and posted a review on 24th May 2012

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Everything was very good and on time.

Mari Savolainen booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 24th May 2012

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The booking service was excellent. Each time I sent an email, I received an instant reply. My few queries were answered immediately and Martyna, who was looking after our booking was extremely helpful. so thank you to Martyna and freebookers. Very impressed with the service.

Guest booked the Galeria Apartment in Krakow and posted a review on 21st May 2012

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Excellent.

Guest booked the Wentzl Hotel in Krakow and posted a review on 21st May 2012

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easy to use

Catherine Mairs booked the Stary Hotel in Krakow and posted a review on 21st May 2012

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YOUR SERVICE WAS EASY TO FIND AND ACCESS ON THE INTERNET AS PART OF MY TRIP PLANNING WHILE I WAS HOME IN CANADA. YOU MAKE IT EASY TO USE YOUR SERVICE.

Guest booked the Kazimierz I Hotel in Krakow and posted a review on 19th May 2012

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Quick and easy. A lot of helpful information on your site, especially the client reviews.

Beata Rancourt booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th May 2012

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Very professional service and punctual too.

David Reape booked the Auschwitz Tour in Krakow and posted a review on 14th May 2012

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Reliable company. It was nice we were flexible to change our tour date due to the weather. All questions via email were answered very promptly. Nice car and driver too.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th May 2012

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Very helpful with any questions/queries I had.

Sandra McCormack booked the Amber Hotel in Krakow and posted a review on 11th May 2012

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Absolutely first class. Thank you

Denis King booked the Auschwitz Tour in Krakow and posted a review on 9th May 2012

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Everything worked out just as I had asked and I'd like to thank you for providing the service you do. I will use you again. Do you do the same for other cities in CEE?

Guest booked the Patio Hotel in Wroclaw and posted a review on 8th May 2012

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Very efficient and everything went as planned!

Denis King booked the Amadeus Hotel in Krakow and posted a review on 8th May 2012

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brilliant

Phil Grant booked the Saski Hotel in Krakow and posted a review on 7th May 2012

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Professional service, absolutely no remarks.

Kalin Radulov booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 5th May 2012

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No problems even when I had to change the date of our arrival. E-mails answered promptly. Would definely use your service again if the opportunity arises.

Sandra Wolff booked the Wentzl Hotel in Krakow and posted a review on 3rd May 2012

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Very speedy response and excellent advice . Good guidance on the tours aw well . Also the cheapest quote we could find

Louise Conley booked the City Walks Tour in Krakow and posted a review on 30th April 2012

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The hotel booking was smooth, professional and efficient. A small mix-up with international bank transfer was quickly resolved. The booking of city tour was a bit problematic. It took the booking agent a long time to find a guide and in the end the guide who came, was not the one we were told she would be. I also have a bit of a problem with having to pay the full amount in advance - for both the hotel reservation and the city tour.

Doris Finley booked the Art Hotel in Wroclaw and posted a review on 29th April 2012

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Top marks! Not the first time I have used Freebookers, and certainly not the last. Personal, friendly, knowledgeable and enormously helpful - thank you!

Guest booked the Grodek Hotel in Krakow and posted a review on 29th April 2012

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I thought your service was very good,helpful and enough information for an enjoyable holiday

Sally Burton booked the Desiderio Apartment in Krakow and posted a review on 28th April 2012

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Really good. I was a little concerned that the booking might not be passed to the htoel so I did email, them direct to help. Perhaops you could set up an auto confirmation from the hotel direct to bookers when they get it to put people's minds at rest?

Guest booked the Stary Hotel in Krakow and posted a review on 27th April 2012

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no issue, mails on time, phone numbers given, everything worked

Guest booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 26th April 2012

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The response time to my requests was fast. The drivers were always on time. The drivers were pleasant and helpful. I would recommend your services to others traveling to Krakow.

Bonnie Matthews booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 25th April 2012

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This is the second time I have visited Krakow in 2012. I have used your services for both trips- for cab service to and from the airport, 2 tours of the Salt Mines, and the tour to Auschwitz. I have had all positive experiences with your company. The drivers are pleasant, helpful, and reliable. The tours are a good value. Booking the taxi services and the tours was very easy and I appreciated the quick responses to my questions. I highly recommend Freebookers when going to Krakow.

Bonnie Matthews booked the Auschwitz Tour in Krakow and posted a review on 24th April 2012

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Precise

Guest booked the Polski Hotel in Krakow and posted a review on 24th April 2012

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No problems.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th April 2012

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No problems, fine.

Guest booked the Auschwitz Tour in Krakow and posted a review on 24th April 2012

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Great service and nice personnel.

Ms. Randi Knudsen booked the Krakow City Bicycle Tour Tour in Krakow and posted a review on 23rd April 2012

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Very efficient and pleasant service.

Ruth Craib booked the Saski Hotel in Krakow and posted a review on 16th April 2012

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Quick and efficient

Wendy Lawrence booked the Estate Apartment in Krakow and posted a review on 16th April 2012

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Very quick answeres.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 16th April 2012

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Sorbed vera Well.

Halpern booked the Bonerowski Palace Hotel in Krakow and posted a review on 13th April 2012

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Easy, smart and helpfull!

Avigail Pekelman booked the Copernicus Hotel in Krakow and posted a review on 12th April 2012

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It was very efficient and prompt service.

Robert Farrugia booked the Krakow City Bicycle Tour Tour in Krakow and posted a review on 12th April 2012

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Brilliant booking service..got 2 rooms at the front of the hotel as requested...will definitely use free bookers again.

Carmen Robinson booked the Senacki Hotel in Krakow and posted a review on 11th April 2012

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Absolutely problem free! So helpful, accomodating and informative. You made everything so easy and care free! Perfect and highly recommended!!

Sonia McGough booked the Auschwitz Tour in Krakow and posted a review on 11th April 2012

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Exceptional level of service from driver picking us up at hotel to bringing us back again.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th April 2012

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Very efficient - able to sort things out on internet before we left - Kasia very helpful

Annette Morrison booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 10th April 2012

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I thought you did an excellent job. Thank you.

Randy Iverson booked the Pod Roza Hotel in Krakow and posted a review on 9th April 2012

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Very personal and friendly. Nothing too much trouble.

Jaworski booked the Schindlers List Tour in Krakow and posted a review on 7th April 2012

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Our private service was ideal.Very friendly driver.

Michelle Murphy booked the Auschwitz Tour in Krakow and posted a review on 3rd April 2012

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The service you provided for us was second to none. If we decide to visit Krakow again, "which i hope we will". We will certainly prevail of your professional services. Many Thanks

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 3rd April 2012

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Fine - helpful and slick - does what is says on the tin

Guest booked the Stary Hotel in Krakow and posted a review on 3rd April 2012

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Excellent.

David Cockram booked the Hanza Hotel in Gdansk and posted a review on 2nd April 2012

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Very simple and response to any questions we had was prompt

Guest booked the Pollera Hotel in Krakow and posted a review on 2nd April 2012

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A fantastic service was delivered to us, the driver turned up on time and was extremely friendly. The admin team were extremely helpful in booking the Auschwitz experience.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd April 2012

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excellent very efficient and very pleasant staff. making our stay feel very easy.

Barbara Tolley booked the Auschwitz Tour in Krakow and posted a review on 1st April 2012

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excellent communication and service

David Roxburgh booked the Auschwitz Tour in Krakow and posted a review on 29th March 2012

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No problems

Mike Faulkner booked the Auschwitz Tour in Krakow and posted a review on 28th March 2012

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no hassle easy to use service

Martin Yeeles booked the Auschwitz Tour in Krakow and posted a review on 24th March 2012

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No problems encounter

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd March 2012

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very good service.

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 23rd March 2012

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Good communications and straightforward booking procedure.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st March 2012

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Very straightforward communications and booking procedure. It was a shame that there was a mix up regarding the packed lunch.

Guest booked the Auschwitz Tour in Krakow and posted a review on 21st March 2012

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Very straightforward communications and booking procedure. Kasia at Krakow Tours tailor-made an itinerary for us.

Guest booked the City Walks Tour in Krakow and posted a review on 21st March 2012

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every thing was so easy and the airport transfer was exceptional

Terry booked the Auschwitz Tour in Krakow and posted a review on 18th March 2012

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booking service was excellent will be using the service again

Guest booked the Pod Roza Hotel in Krakow and posted a review on 18th March 2012

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excellent

Guest booked the Schindlers List Tour in Krakow and posted a review on 17th March 2012

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Absolutely excellent - couldnt have been more helpful and efficient

Guest booked the Auschwitz Tour in Krakow and posted a review on 16th March 2012

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Brilliant

Lars Gunnar Aasuldsen booked the Villa Marilor Hotel in Zakopane and posted a review on 15th March 2012

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I was picked up promptly from my hotel and the driver (Adam) was very friendly. Would recommend this service.

Sinead McAvoy booked the Auschwitz Tour in Krakow and posted a review on 14th March 2012

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the person i was in contact with via email was always very helpful. i am very happy with the service you provided. so happy in fact i will shortly be contacting you regarding next year's holiday.

Hazel Brimmell booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 14th March 2012

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Booking service was first class . Almost instant replies to our emails , information was completely accurate and all correspondence had that personal touch .

Chris Hodgson