At FreeBookers we work our hardest to provide service 'above and beyond' what you might normally expect from a reservations service. We really appreciate all the feedback we get from our customers. Thank you!

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Your booking arrangements were excellent and at no time did I feel that I did not know what was going to happen. The drivers were very helpful and most courteous and gave us good information to assist our experience. I commend your services and the work of your staff without reservation. Well Done to all.

Ian Draper booked the Auschwitz Tour in Krakow and posted a review on 4th December 2016

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Excellent service from start to finish.

Lynne Phillips booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 23rd November 2016

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Excellent service from start to finish all very well organised.

Lynne Phillips booked the Auschwitz Tour in Krakow and posted a review on 23rd November 2016

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Easy to book, very efficient

Guest booked the Auschwitz Tour in Krakow and posted a review on 17th November 2016

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Worked well

Hugh Buck booked the Pollera Hotel in Krakow and posted a review on 14th November 2016

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Great service and driver arrived right on time

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th November 2016

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Prompt and efficient.

Jane and Ella White booked the Auschwitz Tour in Krakow and posted a review on 4th November 2016

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The booking procedure with Freebookers was spot on. Any enquiries I have were answered promptly and to my satisfaction. A small deposit pad online secured our places on the tour, the balance paid in cash on the day. Simple!

David Hickey booked the Auschwitz Tour in Krakow and posted a review on 4th November 2016

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We were with 8 in the mini van and we had to sit up front which is a very thight spot for 2 adults

Guest booked the Auschwitz Tour in Krakow and posted a review on 3rd November 2016

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Excellent. Would definitely use again.

Freya booked the Auschwitz Tour in Krakow and posted a review on 1st November 2016

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Easy, no problems at all.

James Hegarty booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 28th October 2016

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Very easy.

Martin Long booked the Grodek Hotel in Krakow and posted a review on 27th October 2016

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Kept informed by email at each stage.

Paul Townend booked the Auschwitz Tour in Krakow and posted a review on 23rd October 2016

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Booking service very good. Quick respones all the way. Everything worked to our satisfaction both for hotel and taxi. Will come back to you another time!

Maria Lovenholm booked the Pod Roza Hotel in Krakow and posted a review on 20th October 2016

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The booking system was fine, however, I was informed to wait for a final confirmation re: place/time which was supposed to be sent to me within 24/36 hours. This was on Thursday for a tour booked on Monday. On Sunday I still had no confirmation despite paying the deposit. I tried to call the numbers provided but they were inactive. I finally e-mailed the agent and received the confirmation after some time but I should not be chasing this myself. A confirmation email should have been sent to me as agreed.

Mateusz Wilk booked the Auschwitz Tour in Krakow and posted a review on 17th October 2016

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Excellent service could not not fault anything

Eleanor Martin booked the Auschwitz Tour in Krakow and posted a review on 17th October 2016

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Very hassle free

Wendy Little booked the Auschwitz Tour in Krakow and posted a review on 14th October 2016

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Booked easily at home before we flew, would be nice to be able to pay total amount at home rather then a deposit and paying the rest in cash on arrival

Acey Weston booked the Auschwitz Tour in Krakow and posted a review on 13th October 2016

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Really easy.

Mark Holmes booked the Auschwitz Tour in Krakow and posted a review on 13th October 2016

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Being able to pay before we had gone would have been easier then having to take the cash on the tour, but otherwise everything was great

Acey Weston booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th October 2016

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Very good. Nothing to complain about.

Egil Ertresvaag booked the Senacki Hotel in Krakow and posted a review on 11th October 2016

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Enquiry was answered promptly and booking was made.

Wendy cooper booked the Stary Hotel in Krakow and posted a review on 10th October 2016

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The booking service was great, fast and responsive. Very reliable and trustworthy.

Margaret Rathbone booked the Auschwitz Tour in Krakow and posted a review on 10th October 2016

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The response was quick and accurate.

Paul Chorus booked the Kayak Adventure Tour in Gdansk and posted a review on 3rd October 2016

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I cannot fault the booking service. I also booked the Salt Mines tour and airport transfers. Every booking ran to clockwork. I am definitely recommending you. Thank you.

Wendy Singleton booked the Auschwitz Tour in Krakow and posted a review on 3rd October 2016

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Excellent.everything went smoothly

Greenwell booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th September 2016

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Well organised.We had good information about pick up Times.

Greenwell booked the Auschwitz Tour in Krakow and posted a review on 28th September 2016

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You made it very easy to book a great tour.

Guest booked the Auschwitz Tour in Krakow and posted a review on 27th September 2016

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the booking service was easy and took care of us and kept us well informed prior to our arrival.

Guest booked the City Walks Tour in Krakow and posted a review on 25th September 2016

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Very efficient

Linda Brennan booked the Auschwitz Tour in Krakow and posted a review on 25th September 2016

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It was so easy to book the tour, I had an email response from my enquiry within a day. I was given all the information and pricing. I especially liked that we got collected from our hotel, and were told the time we would be collected. And roughly how long the tour would last. It was very clear and helpful and I felt at ease that the trips I booked were all planned and paid for.

Charlotte Humphreys booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th September 2016

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Very good indeed

Anna Randall booked the Schindlers List Tour in Krakow and posted a review on 22nd September 2016

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Excellent. Booked airport pick up for arrival & departure perfect timing.for both pick ups and tout would highly recommend.

Sean Prendergast booked the Auschwitz Tour in Krakow and posted a review on 21st September 2016

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Excellent. Booked airport pick up for arrival & departure perfect timing.for both pick ups and tout would highly recommend.

Sean Prendergast booked the Auschwitz Tour in Krakow and posted a review on 21st September 2016

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Excellent, we received great communication due to our needs, (travelling with people with learning disabilities), I was glad to see our driver was the same man as we had for our other trip to Auschwitz, he spoke excellent English, was informative, polite, helpful and friendly. Excellent service. Will recommend your services and Thank you.

Mrs Joann Gavin booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st September 2016

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Very helpful, especially with regards to the needs of individuals in our group having learning difficulties, excellent communication with the company. Made it so easy. Thank you.

Mrs Joann Gavin booked the Auschwitz Tour in Krakow and posted a review on 20th September 2016

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Worked very well, including last minute change in hotel pickup point

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 20th September 2016

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Everything worked as planned. We were impressed with the efficiency of booking the Floryan Hotel at short notice after our booking at another hotel had to be rearranged.

Guest booked the Floryan Hotel in Krakow and posted a review on 19th September 2016

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Really simple and straight forward

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 3rd September 2016

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Excellent service provided

Pat Murray booked the Auschwitz Tour in Krakow and posted a review on 31st August 2016

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group booking, handled very well. would recommend without hesitation!!

Guest booked the Krakow Valley Tour in Krakow and posted a review on 24th August 2016

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excellent

Wilfred Plante booked the Auschwitz Tour in Krakow and posted a review on 24th August 2016

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Helpful, polite, responsive and good value.

Anne-Marie Scott booked the Auschwitz Tour in Krakow and posted a review on 24th August 2016

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excellent

Wilfred Plante booked the Auschwitz Tour in Krakow and posted a review on 24th August 2016

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quick and easy ,pick up and drop off at hotel

Guest booked the Auschwitz Tour in Krakow and posted a review on 22nd August 2016

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very well organised , picked up from hotel on time , friendly staff

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 17th August 2016

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we were not told tha there is a change

Guest booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 7th August 2016

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all went well, quick replies, guid to take us to the marina was a little bit late (10 minutes) but called us to inform us

Christine Wohlgenannt booked the Kayak Adventure Tour in Gdansk and posted a review on 1st August 2016

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In simple terms, very, very easy - just what you want on a holiday.

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th July 2016

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We needed to book the tour on very short notice and the booking service was very easy to use and the responders were very friendly

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd July 2016

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The service was absolutely fine. We had no problems booking, the help came quickly and the inquiry was clear!

Guest booked the Auschwitz Tour in Krakow and posted a review on 21st July 2016

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Excellent service

Guest booked the Auschwitz Tour in Krakow and posted a review on 18th July 2016

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No complaints, all timings were accurate and driver was great. Even gave us a fabulous dinner recommendation

Leigh Sanderson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th July 2016

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It was fine.

Guest booked the Amadeus Hotel in Krakow and posted a review on 17th July 2016

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Very good and immediate responses.

John Blute booked the Auschwitz Tour in Krakow and posted a review on 17th July 2016

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perfect booking service,easy and reliable

LEVI TEHILA booked the Auschwitz Tour in Krakow and posted a review on 13th July 2016

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The service was efficient and informative.

Guest booked the Auschwitz Tour in Krakow and posted a review on 12th July 2016

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The booking was easy and well organized and reliable.Many thanks

LEVI TEHILA booked the Auschwitz Tour in Krakow and posted a review on 11th July 2016

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Everything ok

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th July 2016

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Everything works fine.

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th July 2016

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All drivers were early, polite, helpful, friendly and all vehicles were super clean. Would recommend to anyone visiting Kraków. Service was brilliant. Nothing was a problem. And the prices were good too.

Charlotte booked the Auschwitz Tour in Krakow and posted a review on 9th July 2016

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All very smooth and easy

Guest booked the Rubinstein Hotel in Krakow and posted a review on 1st July 2016

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Went smoothly.

Ian Mellor booked the Auschwitz Tour in Krakow and posted a review on 29th June 2016

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Kept fully informed of the payment clearing from the uk. Had a contact in case of problems. The man who picked us up from the hotel was very pleasant and answered all the questions we asked about the country etc. He also spoke very good English so him instructions were clear to us. Very very good service thank you

Alison Armitt booked the Auschwitz Tour in Krakow and posted a review on 27th June 2016

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Not one single problem

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th June 2016

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The booking was handled courteously and helpfully. Communication was clear. everything was delivered according to schedule.

Barry Williams booked the Auschwitz Tour in Krakow and posted a review on 22nd June 2016

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everything was very understandable and worked exactly as promised.

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd June 2016

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Quick, efficient, transparent -- an excellent service.

Mike Tomcik booked the Auschwitz Tour in Krakow and posted a review on 21st June 2016

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It was efficient and clear.

Guest booked the Grodek Hotel in Krakow and posted a review on 16th June 2016

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Easy no book. No issues.

James Vegella booked the Auschwitz Tour in Krakow and posted a review on 16th June 2016

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Superb Prompt and efficient

Jane Richardson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 12th June 2016

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Very prompt and excellent value for money

Jane Richardson booked the Auschwitz Tour in Krakow and posted a review on 10th June 2016

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no problems

Guest booked the Auschwitz Tour in Krakow and posted a review on 8th June 2016

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Booking service was brilliant on time and clean cars

Angela Cosgrove booked the Auschwitz Tour in Krakow and posted a review on 4th June 2016

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The driver who picked us up from airport dropped us at wrong hotel. We were tired and hungry and had to ask numerous times for directions in the dark. The other drivers we had were wonderful.

Susan Graham booked the Auschwitz Tour in Krakow and posted a review on 2nd June 2016

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Everything to a tee driver lovely

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 27th May 2016

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Very good all round thank you

Gail booked the Auschwitz Tour in Krakow and posted a review on 26th May 2016

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Took a few days to get back with final details.

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th May 2016

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The service given by freebookers is absolutely fantastic

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th May 2016

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Quick and easy booking. We also booked the auschwitz tour with yourselves. We had the same very pleasant driver for both trips who was very prompt and helpful with questions we had about all aspects of our trip

Laura Harrison booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th May 2016

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Very happy with the arrangements, hotel pick-up etc. Very friendly and professional, and I would be happy to recommend your service

Guest booked the Auschwitz Tour in Krakow and posted a review on 21st May 2016

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good communication but confusing with the deposit. I would be reluctant to book again with Freebookers but the outcome was all good

DONNA MAINS booked the Auschwitz Tour in Krakow and posted a review on 18th May 2016

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all OK

Alfred Strickler booked the Grodek Hotel in Krakow and posted a review on 15th May 2016

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Easy to use and everything worked as it should

Lyn Baran booked the Saski Hotel in Krakow and posted a review on 13th May 2016

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The booking service for our tours, Auschwitz & Salt Mines was very efficient. All the information I would need was provided in an email before we left for Poland. Felt very confident about everything.

Jane Stanford booked the Auschwitz Tour in Krakow and posted a review on 10th May 2016

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Booking was very easy, and the reservations were well handled.

Guest booked the Grodek Hotel in Krakow and posted a review on 7th May 2016

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Fine.

Guest booked the Stary Hotel in Krakow and posted a review on 6th May 2016

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All emails responded to promptly,all transport and guides arrived on time,very efficient service.

Val Williams booked the City Walks Tour in Krakow and posted a review on 5th May 2016

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Pick-up at airport and transfer to and from hotel was excellent - prompt, clean and comfortable vehicles and good and helpful drivers.

Ken Kilbey booked the Auschwitz Tour in Krakow and posted a review on 4th May 2016

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The booking service was amazing. I sent an email in the evening, received a reply the following morning, everything was agreed very quickly and easily, pick-up and drop off exactly was agreed, all in all an excellent experience and would recommend it to everyone.

Ricardo booked the Communism and Nowa Huta Tour in Krakow and posted a review on 4th May 2016

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Excellent customer service and reliable pick ups and really nice transport.

Tom Stafford booked the Auschwitz Tour in Krakow and posted a review on 30th April 2016

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Good service. The whole tour we booked went as planed.

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th April 2016

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Excellent!

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd April 2016

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Entered an inquiry to the hotel on the website, but had to call to get an answer

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd April 2016

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very good all n time never had to wait for guide etc

Peter Lucas booked the Auschwitz Tour in Krakow and posted a review on 20th April 2016

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very easy and efficient.

Hattie Deards booked the Grodek Hotel in Krakow and posted a review on 19th April 2016

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exellent

Elaine Muir booked the Auschwitz Tour in Krakow and posted a review on 18th April 2016

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We were very pleased with your service but not with the outcome. I would like to thank Veronica for trying to help us.

George Tonna booked the Krolewski Hotel in Gdansk and posted a review on 9th April 2016

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Perfect service, booking was easy, straightforward and great value. Driver was on time and right outside the front door and the drive there and back was very comfortable. We felt well taken care of.

Sophie Coker booked the Auschwitz Tour in Krakow and posted a review on 2nd April 2016

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1st Class

Richard Whitehurst booked the Auschwitz Tour in Krakow and posted a review on 2nd April 2016

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Efficient, easy and quick response to any questions. Service provided was excellent.

A Hill booked the Auschwitz Tour in Krakow and posted a review on 1st April 2016

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Great! Replies to our questions in 24hr at the very latest. Also it was requested taxi transfer from Airport-Hotel-Airport and it was really great!! Thanks

Esther Gutierrez booked the Grodek Hotel in Krakow and posted a review on 31st March 2016

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great service and very friendly staff

Francesco Garini booked the Grodek Hotel in Krakow and posted a review on 29th March 2016

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Driver was waiting at airport when we arrived - very stress free and then picked us up for the tour next day. Fully recommend using this service.

Sally Eyre booked the Auschwitz Tour in Krakow and posted a review on 29th March 2016

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Really useful and precise I asked to have the rooms on the same floor(I travelled with some students) and they immidiately booked them and sent me an email where they specified all the details of the reservation, really kind and profesinal staff!

Guest booked the Wyspianski Hotel in Krakow and posted a review on 27th March 2016

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Perfect!

Meg Ballon booked the Grodek Hotel in Krakow and posted a review on 20th March 2016

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Excellent Service in every way.

Anne Bruen booked the Auschwitz Tour in Krakow and posted a review on 19th March 2016

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Great service, good guides and drivers. Very attentive. Good communication from booking to the tour itself. Recommend it!

Guest booked the Schindlers List Tour in Krakow and posted a review on 14th March 2016

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Everything done really well especially your handling of our last minute changes, questions etc.

Natalie McKenna booked the Auschwitz Tour in Krakow and posted a review on 10th March 2016

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You were very good, (Kasia) getting back to us very soon and keeping track of all of our changes and requests.

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 9th March 2016

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Easy to use - prompt replies!

Guest booked the Pollera Hotel in Krakow and posted a review on 2nd March 2016

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EVERYTHING WAS WELL ORGANISED AND OUR DRIVER WAS ALWAYS ON TIME AND VERY FRIENDLY

Guest booked the Auschwitz Tour in Krakow and posted a review on 28th February 2016

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From start to finish it was a pleasure to deal with you. Thank you Kasia.

Orla Kelly booked the Auschwitz Tour in Krakow and posted a review on 25th February 2016

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thanks at Kasia for the organisation

Guest booked the Auschwitz Tour in Krakow and posted a review on 18th February 2016

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Thanks at Kasia for the help and organisation.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th February 2016

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Excellent. Quick and efficient.

Dominic Macari booked the Auschwitz Tour in Krakow and posted a review on 4th February 2016

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Would come back again and use hour service

Gordon Ohara booked the Auschwitz Tour in Krakow and posted a review on 30th January 2016

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Perfect!

Pasquale Manta booked the Auschwitz Tour in Krakow and posted a review on 23rd January 2016

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Very efficient

Nigel Davies booked the Auschwitz Tour in Krakow and posted a review on 9th January 2016

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The service was very professional. Quick replies and the offer of booking our arrival transfer in addition was smart and for us very comfortable.

Guest booked the Auschwitz Tour in Krakow and posted a review on 8th January 2016

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Paying cash just once the service is delivered is something hard to find today. The online service provided via email has been precise,quick and direct. Drivers speak a better and more clear English than the average driver in London and all of them were friendly, polite and helpful. A real surprise. I wish was always so easy in every city I visit.

Massimiliano booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th January 2016

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Efficient and professional

Guest booked the Stary Hotel in Krakow and posted a review on 3rd January 2016

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Very efficient

Alexia Rees booked the Auschwitz Tour in Krakow and posted a review on 24th December 2015

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Very professional.

Ray Dawson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th December 2015

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Absolutely top notch service..I would recommend FREEBOOKERS 100%.Kasia was a fantastic liason who replied quickly to all emails and nothing was too much trouble.There was alot of hold ups on my end as regards getting people to confirm and Kasia was so understanding and accommodating of this. Our group made last minute changes when in Krakow and absolutely nothing was too much trouble.Kasia and all our drivers were fantastic and I would definitely use this service again when visiting Krakow.Thank you so much for making our trip as stress free as possible.

Breda Donnellan booked the Auschwitz Tour in Krakow and posted a review on 18th December 2015

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Quick and easy with fast confirmation

Chris Ody booked the Wentzl Hotel in Krakow and posted a review on 17th December 2015

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A brilliant company,had a communication problem to start with but that was my mistake,we have used this company to visit the salt mines & Auschwitz trips & both times they were excellent,we will defiantly be using them again

Francis Rendle booked the Auschwitz Tour in Krakow and posted a review on 17th December 2015

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We were collected on time and service was very friendly and informative.

Guest booked the Auschwitz Tour in Krakow and posted a review on 14th December 2015

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Very professional service. Would definitely recommend and use again.

Guest booked the Auschwitz Tour in Krakow and posted a review on 12th December 2015

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Bus was on time, if not early, driver polite and knowledgeable, he gave easy to understand directions about where to be at what time, door to door service, small group with other English speaking visitors.

Belinda Dunbar booked the Auschwitz Tour in Krakow and posted a review on 11th December 2015

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10

Guest booked the Auschwitz Tour in Krakow and posted a review on 7th December 2015

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Provided all details. Pick up prompt with comfortable transport and informative guide.

Rhona McIlear booked the Auschwitz Tour in Krakow and posted a review on 4th December 2015

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Staff answered all my questions before I booked and provided all my pick instructions. Pick up was prompt and transport comfortable and clean. Drivers helpful and courteous.

Rhona McIlear booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th December 2015

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Fast efficient and put me in touch with well mannered knowledgefull people

P. Veitch booked the Auschwitz Tour in Krakow and posted a review on 19th November 2015

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Monika was great tour guide, great knowledge and great sense of humour

Guest booked the Schindlers List Tour in Krakow and posted a review on 11th November 2015

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Monika was great tour guide, great knowledge and great sense of humour

Guest booked the Schindlers List Tour in Krakow and posted a review on 11th November 2015

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Freebookers.com was so easy to use and also very reasonable. Will definitely use again and recommend to friends

Mr.Peter Fagan. booked the Wyspianski Hotel in Krakow and posted a review on 9th November 2015

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Tip top, great service, great tour guide and once again you get what you pay for- pay the little bit extra to get the quality tour experience

P. Veitch booked the Communism and Nowa Huta Tour in Krakow and posted a review on 5th November 2015

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Fast efficient and put me in touch with well mannered knowledgefull people

P. Veitch booked the Auschwitz Tour in Krakow and posted a review on 5th November 2015

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I had no problems with the booking service. It was professional.

Julie Roberts booked the Auschwitz Tour in Krakow and posted a review on 3rd November 2015

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Booking service faultless. Had no problems at all and Kasia was extremely helpful about train times for us etc.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd November 2015

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The only criticism was that I did not receive confirmation of timings etc until the day before we were travelling. Otherwise very good with all the drivers arriving early for our pick ups and the vehicles / drivers also very good.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd November 2015

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very helpful

Guest booked the Grodek Hotel in Krakow and posted a review on 27th October 2015

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Quick answer and good service

Guest booked the Grodek Hotel in Krakow and posted a review on 26th October 2015

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Very pleased with all stages of our booking from initial on line booking through to contact during our stay in Kraków. We would like to thank you and all the drivers assigned to us for the very personal approach especially as our flight was diverted to another airport, your driver was there waiting for us and when we had to rearrange our hotel pick up point your driver was there. We were in constant contact via mobile telephone contact numbers and named drivers. You were most helpful when I rang to book a visit to the salt mine.

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd October 2015

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Pick up was much easier than expected. The experience of each separate time was fantastic

Lee Miller booked the Auschwitz Tour in Krakow and posted a review on 22nd October 2015

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TAXI SERVICE FROM AND TO AIRPORT WAS GREAT AND SO WAS THE BOOKING SERVICE , SEE YOU NEXT YEAR :-)

WILLIAM HUNTER booked the Auschwitz Tour in Krakow and posted a review on 21st October 2015

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no problems

Guest booked the Stary Hotel in Krakow and posted a review on 15th October 2015

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It was difficult to contact and once booked the link did not work to change the booking.

Pat Grayston booked the Krolewski Hotel in Gdansk and posted a review on 9th October 2015

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excellent the driver and guide looked after us very well

Elizabeth Wheeler booked the Auschwitz Tour in Krakow and posted a review on 7th October 2015

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Booking was very simple and service flawless.

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th October 2015

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Found that English phone. Number no longer worked and that paying deposit was a bit difficult.Otherwise fine

Margaret Dowley booked the Auschwitz Tour in Krakow and posted a review on 26th September 2015

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Excellent service from pick up to drop off back to hotel. Nice drivers.

Tracy McNamara booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 22nd September 2015

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Very prompt and helpful , would thoroughly recommend.

Helen Jarvis booked the Auschwitz Tour in Krakow and posted a review on 16th September 2015

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All worked perfectly

Terry B Pey booked the Grodek Hotel in Krakow and posted a review on 12th September 2015

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First rate

Neil Wilks booked the Stary Hotel in Krakow and posted a review on 9th September 2015

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I had to call because our ride was supposed to pick us up at 16 and by 16:10 they were not there. We had no explanation of what happened ....the service called me back and saps someone will be there in ten minutes. We got there on time and the group was waiting for us.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th September 2015

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Good booking and follow up. The driver was on Time and good driver but very silent. But your rate is expensive for the service we got and compare the rate for Auswizch and other offers. The experience could be more fun if the driver act like a guide a long the way.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 3rd September 2015

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Tour rate is higher than other offers we saw. Tour driver was kind and on Time. He answered at my questions. But the experience could be more plaisant if they act like guide during the drive, just tell us what is the place, building, we pass by. The booking service was very good on line and the followup.

Guest booked the Auschwitz Tour in Krakow and posted a review on 3rd September 2015

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Driver on time, fast answers to online questions, generally no problems with booking and service on tour date.

Guest booked the Auschwitz Tour in Krakow and posted a review on 27th August 2015

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Everything went as planned. Perhaps a phone call to confirm timings a few hours earlier may have been nice.

John. booked the Communism and Nowa Huta Tour in Krakow and posted a review on 26th August 2015

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Helpful, friendly and efficient.

Mr A K Roberts booked the Grodek Hotel in Krakow and posted a review on 24th August 2015

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We booked two days before and everything went as planned. Quick reaction from consultants.

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 20th August 2015

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It was a bit slow, but otherwise worked perfectly. (Please ignore the first evaluation I sent you, which was a mistake.

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th August 2015

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It was a bit slow, but otherwise worked perfectly.

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th August 2015

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Freebookers.com delivered everything that was asked of them and more. First time I have arranged things myself on-line and they are the best for sorting things, Thankyou. I will be using them again next year.

Sandra Mellors booked the Auschwitz Tour in Krakow and posted a review on 4th August 2015

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Good, and fast reactive response. The only min is the price, as we saw there was another tour operator with way lower price for the same tour. But we have no complains and the bus was very comfortable.

Guest booked the Auschwitz Tour in Krakow and posted a review on 3rd August 2015

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Pickup was perfect. Tour guide was excellent!

Michael Caplan booked the Auschwitz Tour in Krakow and posted a review on 2nd August 2015

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Pickup at the agreed to time, excellent guide and driver!!

Michael Caplan booked the Schindlers List Tour in Krakow and posted a review on 2nd August 2015

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everything was done seamlessly which made it all a great pleasure

Prescott booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 28th July 2015

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booking was seamless a pleasure

Prescott booked the Auschwitz Tour in Krakow and posted a review on 28th July 2015

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Please promote PayPal at the landing page. All the Polish links might confuse people. Some work had to be done to get the deposit paid, BUT all worked well in the end :)

Bjorn Halen booked the Auschwitz Tour in Krakow and posted a review on 20th July 2015

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Very good service. Also unexpected, since I thought I was contacting the hotel directly. A nice surprise :).

Regina Almeida booked the Amadeus Hotel in Krakow and posted a review on 15th July 2015

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Straightforward and simple to complete.

Mr. John Bush booked the Schindlers List Tour in Krakow and posted a review on 3rd July 2015

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A very good organisation.

Mr. John Bush booked the Auschwitz Tour in Krakow and posted a review on 3rd July 2015

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Efficient and service oriented.

Guest booked the Auschwitz Tour in Krakow and posted a review on 28th June 2015

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Everything went exactly as planned and booking was easy.

Jane Hand booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 26th June 2015

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very well

Karolina Badocha booked the Auschwitz Tour in Krakow and posted a review on 22nd June 2015

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It was very easy but it was a surprise that you have said on your websites that no bookingrate. After booking we must make payment for anticipation. I undestood that but you haven´t mentioned it on your websites. It was very easy to book transfer to the airport from our driver in Auschwitz, thank you very much!

Anni Määttä booked the Auschwitz Tour in Krakow and posted a review on 21st June 2015

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Excellent and very helpful

Danielle Hancox booked the Auschwitz Tour in Krakow and posted a review on 20th June 2015

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Thanks to Veronica, (Your booking agent) our stay was a compete success. Our Grandfather was born on this island, Olowianka #5 Hotel Krolewski is Olowianka #1 Thank you Veronica, we will be back. What other countries are you representing? I would love to hear from you.

Guest booked the Krolewski Hotel in Gdansk and posted a review on 17th June 2015

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See comments on Auswitz tour.

Christopher Moss booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th June 2015

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No problems.

Christopher Moss booked the Auschwitz Tour in Krakow and posted a review on 11th June 2015

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factual,precise and expedient

Guest booked the Grodek Hotel in Krakow and posted a review on 7th June 2015

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Excellent! - The hotel emailed us prior to arrival and when arrived they had every ready for us.

Kerry Finger booked the Senacki Hotel in Krakow and posted a review on 7th June 2015

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Everything was handled in an organized way and you made it very easy for us to book . We were quite pleased with the service and our driver and guide of the previous day as well.

S. Gitelson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 1st June 2015

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The entire process was uncomplicated and easy to do. We are very pleased with your service and how smoothly everything ran.

Sheila Gitelson booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 31st May 2015

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I did not get a reply very soon and since it was close to my trip I was not very happy since a fast reply was emphasised on the web page. After my second email I got fast replies and very kind and helpful service. I would recommend Freebookers.

Guest booked the Auschwitz Tour in Krakow and posted a review on 27th May 2015

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easy to use

Alistair Gilchrist booked the Grodek Hotel in Krakow and posted a review on 27th May 2015

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Very easy to book with freebookers , just email and let them know what you want and they will do there very best to provide for you what you need

Ellie booked the Auschwitz Tour in Krakow and posted a review on 26th May 2015

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Excellent service. Drivers were all very courteous and professional. We had Adam Dominic and Patrick for our tours and airport transferes.

Marguerite Taaffe booked the Auschwitz Tour in Krakow and posted a review on 22nd May 2015

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The booking service was straightforward.

MACIEJ NAZIMEK booked the Auschwitz Tour in Krakow and posted a review on 22nd May 2015

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Everything as aggred in emails before the visit.

Guest booked the Auschwitz Tour in Krakow and posted a review on 22nd May 2015

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Booking was easy. Guide (only driver)was not great.

David booked the Auschwitz Tour in Krakow and posted a review on 21st May 2015

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Faultless. Great service provided by the drivers who took us to and from the airport, The Salt Mines, our Auschwitz trip. Your booking people were extremely helpful and replied quickly to emails. Would recommend you to friends, family and anyone who asks.

Debbie Beeforth booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 19th May 2015

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The service provided was excellent. It was no trouble at all when I changed the date I wanted to do the Auschwitz Tour. All times and dates of airport, hotel and tour pick ups were provided before travelling and friendly drivers turned up at the times stipulated, which made the whole trip run very smoothly.

Diane Hollinworth booked the Auschwitz Tour in Krakow and posted a review on 18th May 2015

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Delay or no response from your side towards responding to my emails

Rajiv Gandhi booked the Auschwitz Tour in Krakow and posted a review on 13th May 2015

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We should have been told about the delay that would have occurred at the Salt Mine. Response to emails from your side is very weak.

Rajiv Gandhi booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 13th May 2015

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Would definately recommend the tour and the company

Susan Barclay booked the City Walks Tour in Krakow and posted a review on 11th May 2015

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Fine - you delivered the service I expected.

Guest booked the Grodek Hotel in Krakow and posted a review on 3rd May 2015

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Easy to use

Julie McMillan booked the Grodek Hotel in Krakow and posted a review on 26th April 2015

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It was fluent and easy.

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th April 2015

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The booking service was also very good. I had a question and the day after I already had an answer.

Pieter Mussely booked the Adrenaline Tour in Krakow and posted a review on 24th April 2015

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Smooth and efficient

Barry Shaughnessy booked the Auschwitz Tour in Krakow and posted a review on 22nd April 2015

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We had an issue booking from home our Auschwitz trip i was unable to pay a deposit. But it was not an issue when we arrived everything was arranged perfectly so i thank freebookers for that. Our driver was very professional and courteous.

Geraldine Kearns booked the Auschwitz Tour in Krakow and posted a review on 15th April 2015

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Very efficient booking service.

Sally Richards booked the Auschwitz Tour in Krakow and posted a review on 14th April 2015

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It was great. There was a small mix up, but that was more so on this end. But freebookers couldnt have done enough. We will definatly use these again on our next visit.

Daniel booked the Auschwitz Tour in Krakow and posted a review on 11th April 2015

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Hassle free diver on time no issues good service what more can i say.

Martin Adams booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th March 2015

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From beginning to end our booking was easy and went with ease. Would highly recommend freebookers.com

Michelle Kydd booked the Auschwitz Tour in Krakow and posted a review on 28th March 2015

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Amazing!!! every question I had was answered and very nice people.

Edward booked the Auschwitz Tour in Krakow and posted a review on 28th March 2015

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Easy to book online, and no one let us down with arrangements, good service

Bruce Kendall booked the Auschwitz Tour in Krakow and posted a review on 25th March 2015

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Excellent service cant thank you enough

Julie booked the Auschwitz Tour in Krakow and posted a review on 18th March 2015

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Faultless service and excellently dealt with by Kasia

Mike Newsham booked the Auschwitz Tour in Krakow and posted a review on 13th March 2015

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Very prompt replies and even when there was a misunderstanding it was rectified straight away. Every driver you sent to us for airport transfers or excursions were punctual,pleasant and cheerful many thanks

John Kenny booked the Auschwitz Tour in Krakow and posted a review on 12th March 2015

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Very good costumer service. The lady I was making booking trough was really nice and patient, and trust me I had a lot of questions, and changed my mind few times. Just nice people, definitely will do booking again with them.

Michalina Kmiecik booked the 4Seasons Apartment in Krakow and posted a review on 12th March 2015

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Brilliant recommend to anyone, service was brilliant. Personal pick up from hotel drives were all on time and friendly very organised. Before going to Kraków I received a email with a full overview which was excellent. Every was precious to this email to

Guest booked the Auschwitz Tour in Krakow and posted a review on 5th March 2015

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excellent, couldn`t fault it at all

Mick Nutt booked the Auschwitz Tour in Krakow and posted a review on 2nd March 2015

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Super easy booking and all questions are answered very promptly, will definitely use this company again on our return

Philip Morford booked the Auschwitz Tour in Krakow and posted a review on 28th February 2015

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superb from start to finish. everything went smooth and made the visit an excellent experience.

Mick Nutt booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 27th February 2015

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Very efficient

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 25th February 2015

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Kasia was so helpful, thank you

Damien booked the Auschwitz Tour in Krakow and posted a review on 16th February 2015

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Marrio was lovely even when taking us to the airport service was first class thank you so much and we will book with you again if we are back in krakow .....

Cathy Russell booked the Auschwitz Tour in Krakow and posted a review on 10th February 2015

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Easy online service with personal responses and no need to pay until in Kraków which is reassuring.

Pat Tunley booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 7th February 2015

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On time, efficient, friendly.

Chris High booked the Auschwitz Tour in Krakow and posted a review on 5th February 2015

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From the moment we landed, Freebookers were superb and stuck to everything they promised. There were concerns beforehand which were all quickly put to rest, thanks to Adam and his ability to point out places of interest on the way in. Similarly, collection and return to the airport was smooth and efficient and left us with plenty of time to relax prior to the flight. I really would not hesitate to use Freebookers when I return to Krakow

Chris High booked the Auschwitz Tour in Krakow and posted a review on 5th February 2015

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I booked 3 trips. Each one turned up on time, and every promise kept. I was advised by the company to take the delux communist tour, and it was all that was promised and more.

John Bottomley booked the Communism and Nowa Huta Tour in Krakow and posted a review on 4th February 2015

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Kasia was very helpful and informative. Would defenetely use freebookers again in the future.

Eric Bartolo booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 19th January 2015

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Perfect. They had everything ready and helped us with everything.

Marcela Sanguinetti booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 13th January 2015

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all fine

carl alman booked the Auschwitz Tour in Krakow and posted a review on 3rd January 2015

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Can only recommend the service from Freebookers, will most certainly contact them again next time I will go to Krakow with a group.

Asbjørn Nordahl booked the Kossak Hotel in Krakow and posted a review on 2nd December 2014

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From the first communication i knew this was the right choice, questions answered in good time, and there were several, pick ups were punctual and i cannot recommend the service enough.

Ian Turner booked the Auschwitz Tour in Krakow and posted a review on 21st November 2014

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Very easy to use and efficient return of information from the company.

Jean Wilson booked the Auschwitz Tour in Krakow and posted a review on 10th November 2014

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Fantastic service provided

David Allcock booked the Auschwitz Tour in Krakow and posted a review on 8th November 2014

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We were particularly impressed that even though our flight was diverted and we arrived at Krakow 90 minutes late the taxi we had booked was there waiting for us. All communication and arrangements were excellent.

Guest booked the Auschwitz Tour in Krakow and posted a review on 7th November 2014

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Good choice of hotels shown, booking was easy, and responses and confirmation were always speedy. Now I have found you, I will certainly use again!

Roger Pulford booked the Grodek Hotel in Krakow and posted a review on 4th November 2014

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Brilliant! Peter was amazing and the day was great- no complaints at all :)

Tiffany Armstrong booked the Auschwitz Tour in Krakow and posted a review on 4th November 2014

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Efficient and reactive service. Thank you.

Kate Landry booked the Bicycle Tour in Krakow and posted a review on 3rd November 2014

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I received a prompt response and have no complaints.

Christina Callaghan booked the Maltanski Hotel in Krakow and posted a review on 1st November 2014

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Flexible and good.

Guest booked the Amber Hotel in Krakow and posted a review on 31st October 2014

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Faultless. We used this company to pick us up from the airport and they were waiting for us on arrival. Collected us for the Auschwitz tour with no problems, and due to this we booked them again to return us to the airport, again problem free. Nice cars were used to accommodate all 5 of us. Cannot recommend this company enough. Loved the fact too of not paying untill the day and not having to give card details beforehand to a company you dont know.

Deborah Gibbons booked the Auschwitz Tour in Krakow and posted a review on 28th October 2014

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Exceptional, you covered everything I asked for on this whistle stop trip and made it all possible.

Guest booked the Auschwitz Tour in Krakow and posted a review on 25th October 2014

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Tp rate - I would certainly use you again

Guest booked the Grodek Hotel in Krakow and posted a review on 24th October 2014

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First rate

Richard Hirschfield booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 17th October 2014

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Accurate and easy to use.

Al Mize booked the Grodek Hotel in Krakow and posted a review on 7th October 2014

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All my queries were responded to quickly and helpfully

Guest booked the Pod Roza Hotel in Krakow and posted a review on 2nd October 2014

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The pick up was on time. It was an easy, quiet car ride to Auschwitz, and I was happy with the provided sandwich as the time in between camps is short. The driver connected us with the tour guide right away.

Cheri Ellefson booked the Auschwitz Tour in Krakow and posted a review on 29th September 2014

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Communication was a little slow at first, but once everything was sorted out things worked out great. E-mails were sent when plans had changed, and we were upgraded to a private tour when our original tour was no longer available. I was quite impressed and would use this service again.

Guest booked the Malbork Teutonic Castle Tour in Gdansk and posted a review on 26th September 2014

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Excellent

Peter Talman booked the Auschwitz Tour in Krakow and posted a review on 26th September 2014

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The booking service was great. Drivers and guides were on time, helpful and very informative about the sites in Krakow.

Thomas Kleinschmit booked the Auschwitz Tour in Krakow and posted a review on 24th September 2014

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Everything was in order, with no hitches. Sometimes communication took a little bit longer and made me wonder if everything was all set. Overall, no complaints.

Guest booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 23rd September 2014

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Process was very simple and everything went to plan as arranged friendly driver on time at hotel to pick us up

Susan Berry booked the Auschwitz Tour in Krakow and posted a review on 8th September 2014

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it worked very well. you answered all my questions by email and all happened as it was supposed to.

Guest booked the Auschwitz Tour in Krakow and posted a review on 1st September 2014

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Eight for delay.

Massimo Artioli booked the Auschwitz Tour in Krakow and posted a review on 11th August 2014

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Very convenient transaction with excellent communication.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th August 2014

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Kuma was on time (early) - picked-up at our hotel. Easy.

Jill Johnson booked the Communism and Nowa Huta Tour in Krakow and posted a review on 4th August 2014

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Could not fault at all. Fabulous service

Michelle Csiszar booked the Auschwitz Tour in Krakow and posted a review on 24th July 2014

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There was a bit of delay with the start of our tour as our initially booked giude fell ill on the day and another person had to step in at short notice. However all ended well.

Olga booked the City Walks Tour in Krakow and posted a review on 7th July 2014

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I thought the service responded well, but again, I feel it was the services responsibility to insure we had a proper van.

Robert Thornton booked the City Walk Tour in Gdansk and posted a review on 1st July 2014

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Veronica was wonderful yo me. Thank you. She made my trip so much better and I got a great rate from her.

Annika Larsen booked the Pod Roza Hotel in Krakow and posted a review on 28th June 2014

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I had to write to you 2 or 3 times before I got a response.

Guest booked the Grodek Hotel in Krakow and posted a review on 23rd June 2014

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10

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st June 2014

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Great evrything. Was Perfect

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th June 2014

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Excellent.

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th June 2014

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Great evrything. Was Perfect

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th June 2014

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though there would be only 4 of us in car

Guest booked the Auschwitz Tour in Krakow and posted a review on 4th June 2014

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Very good.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd June 2014

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Booking was quick, easy and efficient !

Steve Salter booked the Auschwitz Tour in Krakow and posted a review on 27th May 2014

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Pretty straight forward

Derek Shepherd booked the Bicycle Tour in Krakow and posted a review on 27th May 2014

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Brilliant - prompt replies to emails and you did what you said.

Susan Restorick-Banks booked the Auschwitz Tour in Krakow and posted a review on 25th May 2014

Thank you for good words and taking the time to review us :)

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I thought PLN 330 was too high. I read in the local tourist guide for PLN 60 Auschwitz tour.

Guest booked the Auschwitz Tour in Krakow and posted a review on 22nd May 2014

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A Big applauce for our drivers!

Gunnar Siverbo booked the Auschwitz Tour in Krakow and posted a review on 14th May 2014

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Very good

Brit Myklestad booked the Grodek Hotel in Krakow and posted a review on 7th May 2014

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As always, perfect from start to finish.

Guest booked the Maltanski Hotel in Krakow and posted a review on 2nd May 2014

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I was a last minute addition to the tour and the van driver was very accommodating. The services you all provided to us made our visit to Krakow a wonderful time

Vicki Harris booked the Auschwitz Tour in Krakow and posted a review on 19th April 2014

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Very efficiant and on time

Guest booked the Auschwitz Tour in Krakow and posted a review on 13th April 2014

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Your service was fab, from the minute I enquired a month ago you emailed me back within minutes with the information I needed. Thank you for a day trip that I will never forget!!

Natasha Bray booked the Auschwitz Tour in Krakow and posted a review on 12th April 2014

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easy to book tour and everything ran on time

Aidan Mallon booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th April 2014

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very efficient and friendly easily navigated

patrick o'connor booked the Senacki Hotel in Krakow and posted a review on 26th March 2014

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Excellent service and made very easy. Provided everything as promised and more. I have no problem in recommending your company.

Patricia Bannister booked the Auschwitz Tour in Krakow and posted a review on 20th March 2014

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You made everything so easy. You organised and delivered more than expected.

Patricia Bannister booked the Schindlers List Tour in Krakow and posted a review on 19th March 2014

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There was a little mix up with the booking as we booked 2 private 3 hour lessons (1 ski and 1 snowboard). Snowboard instructor turned up but ski instructor was not in the booking. This was resolved quickly and my partner received 2 hours.

Paul Maddocks booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 17th March 2014

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very impressed . so easy and convienient.

Guest booked the Auschwitz Tour in Krakow and posted a review on 16th March 2014

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Booking the tour with Freebookers was easy. Initial emails regarding dates/ prices were clear and the responses prompt. On the day of the tour the driver was on time, and very friendly. A completlely hassle free, enjoyable experience from start to finish.

Mario Ferrante booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th March 2014

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Very friendly English speaking efficient

Melvyn Morris booked the Szarotka Apartment in Zakopane and posted a review on 4th March 2014

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Fantastic service, right from initial email enquires through to being dropped off at the hotel after the tour. Driver was friendly, on-time and kept us informed during the different stages of the tour, for example where to be/ meet between Auschwitz and Birkenau camps. Could not speak highly enough of the service. Would definitely recommend Freebookers.

Mario Ferrante booked the Auschwitz Tour in Krakow and posted a review on 4th March 2014

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Very simple and easy to do. Little to no effort involved and it all worked out perfectly

Christie Hugman booked the Auschwitz Tour in Krakow and posted a review on 3rd March 2014

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No complaints at all - very well organised and thank you!

Guest booked the Radisson Blu Hotel in Krakow and posted a review on 3rd March 2014

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10 very efficient and fast.

Guest booked the Bicycle Tour in Krakow and posted a review on 2nd March 2014

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comments made yesterd

Linda Hutchon booked the Auschwitz Tour in Krakow and posted a review on 26th February 2014

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I found your booking service excellent. The staff we had looking after us were really helpful and very knowledgeable. Especially Helena, who was the perfect guide and I would absolutely recommend her.

Linda Hutchon booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th February 2014

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very good service

Ray Perkins booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 14th February 2014

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No problems in reserving - payments accepted in cash on site so I did not worry about giving my credit card details.

Guest booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 10th February 2014

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The booking services was efficient and friendly, although this would have been rated at 10 had the booking not been made for the wrong day, although confirmed for the correct day by email. This problem was quickly rectified.

Brooke Pierozynski booked the Auschwitz Tour in Krakow and posted a review on 17th January 2014

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10

Samantha booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 16th January 2014

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Many thanks

Michele Maroli booked the Pod Roza Hotel in Krakow and posted a review on 10th January 2014

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Couldn't have been better

Tracey Lukacs booked the Auschwitz Tour in Krakow and posted a review on 14th December 2013

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I had to book it once I got to Krakow as I never heard from yourselves. Very disappointed in your service.

Julie booked the Auschwitz Tour in Krakow and posted a review on 12th December 2013

I'm very sorry to hear that you were unable to contact us. I have searched our email boxes and unfortunately have found no inquiry regarding accommodation from your email address. We answer all inquiries as soon as we can, perhaps there was a misspelling somewhere in the address, that is the most frequent culprit for missing messages. Hope, we can help out next time!

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Everything went smoothly. No problems. Will use you again.

Wyatt booked the Auschwitz Tour in Krakow and posted a review on 10th December 2013

Many thanks, and we're looking forward to hear back from you in the future :)

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Both the tour and the transfers went without a hitch. Thank you.

Bruce Dalgleish booked the City Walks Tour in Krakow and posted a review on 9th December 2013

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Excellent . La palme revient cependant à notre guide Maciek qui fait son travail avec passion et sait communiquer son amour de Cracovie à ses clients !!!

José RUIZ LOPEZ booked the Communism and Nowa Huta Tour in Krakow and posted a review on 1st December 2013

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Tim thanks~Dziękuję

SORA SHIM booked the Auschwitz Tour in Krakow and posted a review on 30th November 2013

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Excellent service and prompt responses to queries

Jane Heaton booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 30th November 2013

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Very good

Ann Helen Jacobsen booked the Auschwitz Tour in Krakow and posted a review on 29th November 2013

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Exellent, everything was perfect!and Nice people

Ann Helen Jacobsen booked the Polski Hotel in Krakow and posted a review on 28th November 2013

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Excellent service. The driver who picked us up and took us to Auschwitz was very helpful and friendly. However, we had a different driver on the way back to the airport on 21 November. He was not very friendly and didn't even offer to help with our bags (unlike the other driver).

Anne booked the Auschwitz Tour in Krakow and posted a review on 27th November 2013

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Can't fault it - excellent service from booking the hotel to organising local tours - well managed.

Jane Heaton booked the Wentzl Hotel in Krakow and posted a review on 25th November 2013

thank you for your kind words, Glad we could help :)

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venlig hurtig og omsorgsfuld

Oskar Plougmand booked the Auschwitz Tour in Krakow and posted a review on 25th November 2013

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helt i top også på lidt utraditionelle spørgsmål og opgaver

Oskar Plougmand booked the Maltanski Hotel in Krakow and posted a review on 21st November 2013

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Good and accurate service!

Guest booked the City Walks Tour in Krakow and posted a review on 16th November 2013

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Reliable, fast and friendly, would highly recommend.

Sarah booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 13th November 2013

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Everything worked out without any greater trouble and was just fine. No complications at all.

Guest booked the City Walks Tour in Krakow and posted a review on 13th November 2013

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I would like to comment on the excellent service I received from Krakow Tours and their very capable representative Kasia. I gave her an exacting schedule of demands and she did an excellent job.

Ross McGill booked the City Walks Tour in Krakow and posted a review on 12th November 2013

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flexible to our needs, our driver was also our guide

Guest booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 4th November 2013

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All worked well

Mr Martin Justin booked the Grodek Hotel in Krakow and posted a review on 3rd November 2013

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Very professional service. A very clear and easy website.

Marilyn Rhodes booked the Wentzl Hotel in Krakow and posted a review on 1st November 2013

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Very. Efficient

John Wright booked the Malbork Teutonic Castle Tour in Gdansk and posted a review on 29th October 2013

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Original pick up time was moved late on to 30 minutes earlier (by the driver) who was then 20 minutes late.

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th October 2013

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Booking service seemed OK.

Guest booked the Schindlers List Tour in Krakow and posted a review on 26th October 2013

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efficient , everything that i requested was booked, would recommend

Guest booked the Senacki Hotel in Krakow and posted a review on 25th October 2013

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No problems at all

Guest booked the Mezzotint Apartment in Krakow and posted a review on 24th October 2013

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Easy to book - no problems at all

Grethe Larsen booked the Grodek Hotel in Krakow and posted a review on 24th October 2013

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Die Buchung über "freebookers" war zu unserer vollen Zufriedenheit.

Weggen, Heinz-Dieter booked the Pollera Hotel in Krakow and posted a review on 22nd October 2013

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The driver was very friendly and we enjoyed talking to her as she drove. It was nice that she got a sandwich and drink for us between tours.

Scheumann booked the Auschwitz Tour in Krakow and posted a review on 22nd October 2013

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Everything was just as planed

George Brown booked the Art Hotel in Wroclaw and posted a review on 21st October 2013

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Personal contact and efficient service - great for our group booking - have booked groups each year with you since 2007!

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th October 2013

Thank you for your review ! We're looking forward to assist you in many more travels to come :)

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Second to none. The most personal and efficient service I have ever received. Emails and phone calls from your company ensured that arrangements were totally clear. All arrangements were punctual, drivers were great (Tim and Gregor). Thanks to everyone.

Linda booked the Auschwitz Tour in Krakow and posted a review on 17th October 2013

Many thanks for your fantastic review on our services.

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Great.

George Brown booked the Grodek Hotel in Krakow and posted a review on 14th October 2013

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Every thing was just as planed.

George Brown booked the Auschwitz Tour in Krakow and posted a review on 14th October 2013

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helpful.

Guest booked the Grodek Hotel in Krakow and posted a review on 13th October 2013

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The hotel reservation worked well, but we were told we had booked a taxi pickup at the airport on October 3 but no one came for us. The hotel said it was not their booking as it was booked through Freebookers.

Guest booked the Grodek Hotel in Krakow and posted a review on 10th October 2013

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Sensational! Need to adjust our schedule at last minute. All was taken care very quickly and with friendly service!

Steve Burman booked the Wentzl Hotel in Krakow and posted a review on 9th October 2013

Thank you for you great review :)

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Direct, efficient, and flawless.

John Unckles booked the Amadeus Hotel in Krakow and posted a review on 4th October 2013

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Flawless.

Sylvia Laidman booked the Grodek Hotel in Krakow and posted a review on 1st October 2013

Thank you Sylvia :)

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Flawless.

Sylvia Laidman booked the Grodek Hotel in Krakow and posted a review on 1st October 2013

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Very good communication and service. I will definitely use your service again!

Guest booked the Grodek Hotel in Krakow and posted a review on 30th September 2013

Thank you ! we're looking forward to hear back from you again :)

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Swift and flexible! Not overselling.

Katarina Mohlin booked the Grodek Hotel in Krakow and posted a review on 20th September 2013

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Everything was delivered as promised and the hotel was very responsive with a few questions that I had prior to my arrival.

Mike Narowski booked the Amber Hotel in Krakow and posted a review on 19th September 2013

Thank you for your review.

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Straightforward no hassle.

Guest booked the Best Western Krakow Old Town Hotel in Krakow and posted a review on 17th September 2013

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Everything went smoothly

Guest booked the City Walks Tour in Krakow and posted a review on 13th September 2013

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Our reservation was easy through freebookers.com and everything came off without a hitch. Thanks.

Wayne Avers booked the Krolewski Hotel in Gdansk and posted a review on 4th September 2013

Thank you for your review :)

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Great. Just a little slow in confirming the booking but otherwise really good.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd September 2013

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The booking worked well, except that the original note I received from freebookers.com (which I still have) stated that the junior suite at the Art Hotel at 700 PLN included both VAT and breakfast. When we arrived at the hotel we were told that breakfast would be an extra (considerably extra) charge.

Guest booked the Art Hotel in Wroclaw and posted a review on 22nd August 2013

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no problems

Mrs Karen Mackrodt booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 19th August 2013

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Had no problems

Karen Mackrodt booked the Auschwitz Tour in Krakow and posted a review on 19th August 2013

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Couldn't fault

Mrs Karen Mackrodt booked the City Walks Tour in Krakow and posted a review on 19th August 2013

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No problems with the booking.

Scott Stoddart booked the Kazimierz I Hotel in Krakow and posted a review on 12th August 2013

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Was great corresponding with Kasia. I even found Kasia's name on the first Coke Zero I bought in the city, And I thought that she organized that as well.

Guest booked the Warsaw Special Tour in Warsaw and posted a review on 3rd August 2013

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very good service and even managed to get a small discount

Philip Godek booked the Andels Hotel in Krakow and posted a review on 2nd August 2013

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I would highly recommend using this tour company. We used them for three separate tours and all tours were fantastic. Loved booking on line and the quick response we always got.

T. Mercer booked the City Walks Tour in Krakow and posted a review on 2nd August 2013

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I had my doubts at first, especially since there was no money up front, but it worked well. I was concerned about our reservation when we got in late, but, when (with the help of a friendly local) I phoned from the airport bus, a kind voice said, "We are waiting for you."

John Reid booked the Polski Hotel in Krakow and posted a review on 31st July 2013

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This was our third tour and each one was fantastic, from the booking service, to not having to pay until day of, to the quick response thru email. My girlfriend is heading to krakow and I will be recommending your company.

T. Mercer booked the Communism and Nowa Huta Tour in Krakow and posted a review on 30th July 2013

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All was well conducted but it was only after a reminder to yourselves that I got my final instructions in Kracow on the day before the visit by my wife and me to Aushwitz. The taxi driver was very polite and helpful. Viva Marik!!

A Gomes booked the Auschwitz Tour in Krakow and posted a review on 23rd July 2013

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I can't say enough good things about Free Booking. No money needed until day of tour, all they ask is to give them a 24 hour notice if plans changed. We actually booked three tours and did not have a problem with any of them. Kasia addressed any questions we had within 24 hours and had all of the tours set up and ready to go for us. I would highly recommend them to anyone.

T. Mercer booked the Auschwitz Tour in Krakow and posted a review on 22nd July 2013

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I would just like to take this opportunity to thank you & your company for the excellent day we had. Can I also thank Andre our driver & Simon our guide they made our day very memorable & for looking after us.

Guest booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 7th July 2013

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The lady was brilliant (sorry I cannot remember her name). The driver should have checked our terminal as he dropped us off in the incorrect one. I gave him tips that I do hope he shared with the lady who took us to Wieliczka

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th July 2013

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Everything went perfectly to plan apart from a problem on the last day when our taxi back to the airport was taken by someone else in our hotel. Another taxi was organised and arrived 5 minutes later.

Terence Lee booked the Auschwitz Tour in Krakow and posted a review on 2nd July 2013

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The entire process of booking was very easy and any questions I had were answered promptly. Excellent service.

Sirje Reiman booked the City Walks Tour in Krakow and posted a review on 1st July 2013

Thank you very much for your review !

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Kasia has been exceptional. It was wonderful to have the same person to help with our trip over the last two years.

Anna Randall booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 30th June 2013

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Outstanding!

Guest booked the Grodek Hotel in Krakow and posted a review on 30th June 2013

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What can I say about the quality of the service provided by the staff of Freebookers - first class and they are a credit to the Company. I started my dialogue with the Staff back last February when they sorted all of my arrangements out not only the recommending our stay at the Grodek Hotel (stunning!) but also the taxi to/from the Airport, the 2 trips to the saltmines and Auschwitz. Everything went according to plan thanks to the exemporary and professional services of Veronika, Kasia, K. Ostrowski Taxi Consultant, and Martyna and those Staff behind the scenes who made things happen ensuring that our stay was a success and a memorable and enjoyable one, which it most certainly was! Thanks again Freebookers for everything and keep up the first class service!

Mark Cox booked the Grodek Hotel in Krakow and posted a review on 29th June 2013

On behalf of our team thank you so much for your generous review !

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Excellent. Staff really on the ball

Guest booked the Senacki Hotel in Krakow and posted a review on 29th June 2013

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I was concerned about online booking with an overseas company - but the hotel and airfare booking were both in order.

Guest booked the Senacki Hotel in Krakow and posted a review on 26th June 2013

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The booking service is great .i liked the idea of booking a tour and paying on the day of tour. It shows confidence that you will provde a great tour and our driver was great also.

Robert Jankowski booked the Auschwitz Tour in Krakow and posted a review on 19th June 2013

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Booking service was good. i liked the idea of booking a tour and paying on the day of the trip.It shows confidence that you will provide a great experience.

Robert Jankowski booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 19th June 2013

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Practical.

PEDEUTOUR booked the Wentzl Hotel in Krakow and posted a review on 15th June 2013

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Friendly and such an easy service to use .

Muriel Richardson booked the Auschwitz Tour in Krakow and posted a review on 12th June 2013

Thank you!

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Excellent, always responded promptly to emails and our queries. Would recommend the booking service.

Meredith booked the City Walks Tour in Krakow and posted a review on 11th June 2013

Hello Meredith, Thank you so much for taking the time to review us. Best regards Freebookers team

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Excellent and fully meet the needs of our group. A special mention to the person driving the minibus who went out of his way to assist my husband who is in a wheelchair. He was extremely helpful and very kind and considerate. Please pass on our thanks.

Meredith booked the Auschwitz Tour in Krakow and posted a review on 11th June 2013

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Excellent

Miriam Waligora booked the City Walks Tour in Krakow and posted a review on 10th June 2013

Thank you!

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Very good and really tried to accommodate our requests.

Guest booked the City Walk Tour in Gdansk and posted a review on 10th June 2013

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Excellent at both ends of airport journey. Journey back to airport seemed a lot quicker than the way we came in though. Drivers were on time and impeccable manners and vehicles were clean and tidy. Aushwitz pick up also on time and again well organised Have already recommended your service to someone else and would use you again without question.

Guest booked the Auschwitz Tour in Krakow and posted a review on 5th June 2013

Many thanks for taking time to write so essential review! We hope to assist you in the future.

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we appreciate your flexibility and help in organizing our group tour

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 5th June 2013

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10. No complaints here!

Monica Newhouse booked the Saski Hotel in Krakow and posted a review on 4th June 2013

Many thanks for your review! We hope to assist you in the future.

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Easy Brilliant a very good service, i used you to book taxi to and from the airport the Auschwitz tour and the salt mine all taxis were on time, with good drivers and good driving skills

Nigel Rousell booked the Auschwitz Tour in Krakow and posted a review on 31st May 2013

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Your bookng services are excellent.

Guest booked the Auschwitz Tour in Krakow and posted a review on 20th May 2013

Thank you for your essential review!

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Very easy booking with prompt replys

Mr P Hewitt booked the Auschwitz Tour in Krakow and posted a review on 19th May 2013

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No comment

Guest booked the Grodek Hotel in Krakow and posted a review on 17th May 2013

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Freebookers offered me a number of options and were patient when I was trying to decide where to stay. Ultimately, they booked us into a near perfect location between Old Town and the Kazimierz district about a 10 minute walk from the Train Station.

Roger P Mouton booked the Akwaforta Apartment in Krakow and posted a review on 11th May 2013

Thank you for your wonderful review! I am delighted you enjoyed your stay in Krakow. I hope we can welcome you back in the very near future :)

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All three drivers were on time and helpful. Marchek (?) who met us spoke good English and pointed out importànt sites as we came into the city.

Karen Cole booked the Auschwitz Tour in Krakow and posted a review on 10th May 2013

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worked well had good drivers from airport pick up to auschwitz tour and back to airport very organised

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th May 2013

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10 good and friendly and efficient !

Guest booked the Auschwitz Tour in Krakow and posted a review on 1st May 2013

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Good

Andy booked the Auschwitz Tour in Krakow and posted a review on 29th April 2013

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I was fitted in on a tour. Kasha and Tim could not have been more accommodating.

Randy Madden booked the Auschwitz Tour in Krakow and posted a review on 29th April 2013

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After my first email went unanswered, all subsequent communications were efficient, warm and timely.

Craig Leiner booked the Auschwitz Tour in Krakow and posted a review on 25th April 2013

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The booking service was easy and reliable. It is our pleasure to recommend this service.

Guest booked the Grodek Hotel in Krakow and posted a review on 24th April 2013

We are grateful for your nice review. Many thanks & we hope to assist you in the future!

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no problems with the booking , everything was clear , and I had a good day .and our driver was excellent .

John Harris booked the Auschwitz Tour in Krakow and posted a review on 23rd April 2013

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Very helpful and flexible. Did what you promised. Good deal.

Tony Colaizzo booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 22nd April 2013

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Again, easy to book for our group. Quick answers to our emails and overall booking process was a success although we contacted you at the last minute.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 22nd April 2013

Thank you! We act as fast as we can!

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Efficient and easy, we had a group booking.

Guest booked the City Walks Tour in Krakow and posted a review on 22nd April 2013

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Great but not sure wherre to be dropped off at the raulway

Heidi booked the Auschwitz Tour in Krakow and posted a review on 20th April 2013

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Smooth and reliable. Trouble-free, which is the most important thing!

Tony Barber booked the Wentzl Hotel in Krakow and posted a review on 16th April 2013

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The booking team did an excelent job in such a short notice to find and assign a superb guide,in our language, and with an Archeology background.

Anthony Garcia booked the City Walks Tour in Krakow and posted a review on 15th April 2013

Thank you for your review, and we hope to assist you in the future!

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The booking service via the Internet was excellent and Kasia was very helpful with the planning of our trips.

Guest booked the City Walks Tour in Krakow and posted a review on 15th April 2013

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very helpful in all ways

Joan Russell booked the Senacki Hotel in Krakow and posted a review on 15th April 2013

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Driver arrived on time, good safe drive to and from Aushwitz. Nice baguette and water midway thru trip, had not expected this, ( or had forgotten) a very efficient service. Would recommend.

Bob Mitchell booked the Auschwitz Tour in Krakow and posted a review on 13th April 2013

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very easy and reliable

Fred Poska booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 12th April 2013

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my wife and I enjoyed our trip to the the Salt mines. Your driver was on time at the hotel, the car was very clean, tidy and the driver was very good. He also waited for us all day must have been very boring for him. The driver also drop us off at another site after the Salt mines. My wife and I have no complaints on the service that you provided for us on the day. Thank you very much for making our first tip to your Country a nice one.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 8th April 2013

Thank you for your comments!

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very good indeed and were good at adding a last minute change to our trip.

Andrew Smith booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 7th April 2013

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Excellent service for all tours and airport transfers. Prompt service with friendly drivers and comfortable vehicles. We would have no hesitation in recommending to ur friends.

Peter Norton booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 2nd April 2013

Thank you for your review. It was a pleasure to assist you!

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All tours booked were delivered efficiently with good drivers and comfortable vehicles at an excellent price. We would have no reservation in recommending to our friends.

Peter Norton booked the Auschwitz Tour in Krakow and posted a review on 2nd April 2013

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I was very happy with the whole service and was very grateful to Kasia for her persistence when her e-mails didn't get through - because my mailbox was full of spam for a few days.

Anthony Wynn booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 1st April 2013

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It was perfect, all the equipment was perfect and quick since this information was asked beforehand. The instructor came in time and we were never worried before coming here.

Guest booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 1st April 2013

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excellent service throughout the whole process,my granddaughter and i enjoyed the whole experience,thank you freebookers. Malcolm

Malcolm Carpenter booked the Auschwitz Tour in Krakow and posted a review on 28th March 2013

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All contact was good, friendly and generally prompt. However, unless we were given a very small deluxe room by the Grodek Hotel, I would say that in general they were too small to accommodate 3 adults and it would have been useful to know that in advance. Had we not been given a bigger room by the hotel and had to stay in our original room I don't think we would have had a very good experience.

Kristin Walton booked the Grodek Hotel in Krakow and posted a review on 18th March 2013

Thank you for taking the time to post your review after your stay in the Grodek Hotel. You were offered a Suite as a more comfortable option but finally you have decided to take a deluxe room. We are happy that you overall experience is so good! We hope to assist you in the future.

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Absolutely no problems - probably didn't need a deluxe room, regular room would have been fine.

Bill Szalkowski booked the Grodek Hotel in Krakow and posted a review on 16th March 2013

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Very good communication with you, very fast and thorough

Guest booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 12th March 2013

Thank you, we appreciate your comment!

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Very helpful, friendly service.In addition to booking accomadation, the booking service organised an english speaking ski-instructor which went well for us.Picking up the ski gear, chosing the ski areas to visit, payment for day passes, went smoother because the instructor helped us.We did self drive which also helps when you have ski gear and children to move around.Children advanced very far as skiers in 5 days which was the main aim of the holiday.

Kevin Smith booked the Wilk Apartment in Zakopane and posted a review on 3rd March 2013

Thank you for taking time to write such a thorough review. We will be pleased to assist you in the future!

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The whole process was easy and information supplied clearly and promptly

EVELINE LENNOX booked the Auschwitz Tour in Krakow and posted a review on 27th February 2013

Thank you! We hope to assist you in the future.

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Excellent service and no problem at any time

Miss Diane Moodie booked the Pod Roza Hotel in Krakow and posted a review on 21st February 2013

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Superb and Artur was extremely friendly!

Nicholas Moreton booked the Auschwitz Tour in Krakow and posted a review on 19th February 2013

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The booking service received was excellent. Your booking staff could not be more helpful and went above and beyond their call of duty to ensure that we had everything we needed. They provided us with any information we required and always responded efficiently. It can be very difficult to organise a large group of 29 but our booking was effortless. Kasia made sure that our trip went so smoothly and despite having other bad experiences with other facilities in Zakopane, We could not thank you guys enough for the service your provided to our group.

Triona McGrath booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 18th February 2013

Thank you Triona! We appreciate your review and so meaningful insights about Zakopane, as a tourist destination.

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Very easy to use

Tim Kneller booked the Senacki Hotel in Krakow and posted a review on 17th February 2013

Thank you for your review!

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Excellent. From all correspondence before & during the trip, to to collecting us & bringing us to the ski shop on day one, it was all very good. Might have been handy for the company to collect the gear from us at our apartments, but that might be me being lazy.

Barry Sheehan booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 16th February 2013

We appreciate your review and hope to assist you in the future!

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I am pretty neutral on the overall experience. I will be returning to Zakopane. Although we only arrived home last night we have booked accomodation for next year. However, your advise was good and the appartments were stayed in were extremely convenient for access to town and ski slopes as you advised.

Guest booked the Orzel Apartment in Zakopane and posted a review on 16th February 2013

Thank you for taking time to write your comments and hope to assist you in travel arrangements next year!

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Taxi driver from the airport and from the hotel to the airport is very kind and in time. The same for the lady that drived us to Auschwitz: very prudent driving in the snow and with frozen road. Thanks

Laura Favilli booked the Auschwitz Tour in Krakow and posted a review on 31st January 2013

Many thanks for your nice comment! We hope to assist you in the future.

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You are perfect Best regards Lucette DEMARCHI

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd January 2013

Thank you! It was a pleasure to assist you!

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You are perfect Best regards Lucette DEMARCHI

Guest booked the Grodek Hotel in Krakow and posted a review on 22nd January 2013

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Easy to do it.It feels safe to pay when we arrive.

Guest booked the Szarotka Hotel in Zakopane and posted a review on 22nd January 2013

Many thanks for taking time to write this review! We hope to assist you in the future.

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all good.

Gill Luckings booked the Grodek Hotel in Krakow and posted a review on 20th January 2013

Thank you!

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10

Steve Degiorgio booked the Communism and Nowa Huta Tour in Krakow and posted a review on 12th January 2013

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Effortless

Guest booked the Senacki Hotel in Krakow and posted a review on 5th January 2013

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ran smoothly through e-mail kept informed all the time

Peter booked the Auschwitz Tour in Krakow and posted a review on 4th January 2013

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Easy, fast, and moreover, it worked superbly!

Steve Harrison booked the Best Western Krakow Old Town Hotel in Krakow and posted a review on 4th January 2013

Thank you!

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Brilliant service

Guest booked the Mezzotint Apartment in Krakow and posted a review on 3rd January 2013

Thank you!

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Absolutely amazing, no problems!

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 3rd January 2013

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Excellent. The reception staff are unfailingly welcoming and friendly it was a pleasure to go back and we look forward to going back again.

Susanne and Paul Labbett booked the Polski Hotel in Krakow and posted a review on 3rd January 2013

Thank you for taking time to write this review. Looking forward to assist you in the future!

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Very good, you told me I would get room 102 with a balcony and I got room 102. I was so pleased thank you

Cathie Dingwall booked the Senacki Hotel in Krakow and posted a review on 2nd January 2013

Thank you for your kind words :) It's our pleasure to make your stay memorable. We hope to assist you in the future!

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Very quick and efficient, also very clear with procedures.

Jennifer Tham booked the Grodek Hotel in Krakow and posted a review on 30th December 2012

Thank you! We're just trying to do the best we can :)

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All done very efficiently with attention to detail.

Mr & Mrs Bradshaw booked the Grodek Hotel in Krakow and posted a review on 28th December 2012

Thank you for your kind words!

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Excellent, could not fault it.

Niall Hopkins booked the Wentzl Hotel in Krakow and posted a review on 21st December 2012

Thank you!

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Throughout the booking process all enquiries were attended to quickly, couldn't fault the service, I felt that the staff were very friendly & helpful, via e-mail and I trusted that the apartments would be suitable when we arrived.

Lesley Dorgan booked the Mezzotint Apartment in Krakow and posted a review on 16th December 2012

We appreciate your time in writing the review. Thank you! We will be pleased to assist you in the future :)

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Very effecient.

Dee Tarry booked the Auschwitz Tour in Krakow and posted a review on 12th December 2012

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Everything as promised.

Bjørn Solem booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 12th December 2012

Thank you!

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Excellent service! Prompt follow up in replying to my questions.

Guest booked the City Walks Tour in Krakow and posted a review on 7th December 2012

Thank you for taking time to write the review. We are happy we have met your expectations!

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Very efficient and friendly.

Carmel Edwards booked the Auschwitz Tour in Krakow and posted a review on 4th December 2012

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Excellent

Hedley Lomas booked the Saski Hotel in Krakow and posted a review on 3rd December 2012

Thank you!

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Booked 2 days before arrival and was very easy and all went to plan.

Joshua Pask booked the City Walks Tour in Krakow and posted a review on 18th November 2012

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Best booking service I've ever used. Period.

Guest booked the Copernicus Hotel in Krakow and posted a review on 16th November 2012

Thank you for your kind words! We will be pleased to assist you in the future.

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The drivers take good care and deliver and give great service. eg. we forgot umbrellas, driver took care of it.

Guest booked the Auschwitz Tour in Krakow and posted a review on 8th November 2012

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the rateing says it all ! i would reccomend freebookers to all

Gerry McCauley booked the Schindlers List Tour in Krakow and posted a review on 6th November 2012

Thank you for your recommendation!

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oouldnt complain in the least. very impressed with the quality of service. and thanks again.

Rita O Hare booked the Auschwitz Tour in Krakow and posted a review on 5th November 2012

Thank you!

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At least I got impression of "brilliant" because of information and actions to arrange three rooms despite fully booked. But was it really fully booked???? Well, I doubt. Any way, thanks for good service.

Vidar Tromborg booked the Saski Hotel in Krakow and posted a review on 2nd November 2012

Our relations with hotels are priceless and as we are a concierge booking service, very personal, we are able to find a solution to meet our Client's expectations. Thank you for your review!

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Can`t fault the service, first class, fair play.

Stephen Jones booked the Auschwitz Tour in Krakow and posted a review on 30th October 2012

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everything went according to plan and in line with the booking.

Guest booked the Pollera Hotel in Krakow and posted a review on 24th October 2012

Thank you for your review! We are happy you enjoyed your stay in Krakow :-)

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Your service was fast and efficient.

Gregory Gajewski booked the Wentzl Hotel in Krakow and posted a review on 24th October 2012

Thank you for your nice review! We are happy we have met your expectations.

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Volgens de gids was het 3 uren programma voorzien. Wij hadden liever het 4/5 uren programma met kleine koffie break. Doch dit was geen groot probleem.

De Wilde booked the City Walks Tour in Krakow and posted a review on 19th October 2012

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Great, highly recommend! Very accomodating to my needs.

Guest booked the Extreme Hiking Tour in Zakopane and posted a review on 19th October 2012

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The rate you got for the hotel was much cheaper than other websites I looked at. You also responded to my emails really quickly. I also booked the airport transfer through you and again there was absolutely no problem. Altogether a very efficient and friendly service.

Guest booked the Kossak Hotel in Krakow and posted a review on 18th October 2012

Thank you very much for your review! We are happy that we have met your expectations.

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Very quick response. Accomodated my specific requests.

Guest booked the Warsaw Special Tour in Warsaw and posted a review on 18th October 2012

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Very adequate. Hard tousle the term "brilliant" for a booking service.

David Grube booked the Globtroter Hotel in Krakow and posted a review on 18th October 2012

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Simply faultless

James Roberts booked the Pod Roza Hotel in Krakow and posted a review on 17th October 2012

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Excellent. I sent an enquiry and on the same day was contacted saying I would get confirmation of the arrangements in 48 hours. Confirmation came through on time. I also booked a pick-up from the airport which was organised and helpful. The driver booked a return too. No money changed hands until we had completed the service i.e. when dropped at our hotel from the airport and returned, and when our Auschwitz trip was over and we had been returned to the hotel. Everyone we dealt with was very good and I would recommend this service to anyone.

Guest booked the Auschwitz Tour in Krakow and posted a review on 15th October 2012

Thank you so much for your review - it really keeps us motivated to provide even better service!

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Responsive, helpful, personable, great advice.

Jonathan Gosling booked the Old Time Hotel in Krakow and posted a review on 12th October 2012

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fine except at first you offered a different apartment and then it was already booked

Guest booked the Florian Apartment in Krakow and posted a review on 12th October 2012

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Delivered as expected.

Richard Obetz booked the Grodek Hotel in Krakow and posted a review on 12th October 2012

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Very speedy response and excellent value for money.

Sally Campbell booked the Quick Quote Apartment in Krakow and posted a review on 11th October 2012

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Dealing with Kasia was first class and a earns a "gold star" performance.

H. Fedyk booked the Schindlers List Tour in Krakow and posted a review on 5th October 2012

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You folks delivered what you promised. Thank you for that.

H. Fedyk booked the Auschwitz Tour in Krakow and posted a review on 4th October 2012

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excellent turned up on time no problems helpful

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 3rd October 2012

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Excellent 10

Anna Randall booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 3rd October 2012

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Great service by Kasia. Communications via internet was sometimes challenging but you folks delivered on what you promised. Well done.

H. Fedyk booked the City Walks Tour in Krakow and posted a review on 3rd October 2012

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Kasia was excellent and very helpful. It was sometimes difficult to communicate as Freebookers did not receive all my e-mails. Not sure why. However, despite these issues, I would give your service full marks.

Harvey Frederick Fedyk booked the Akwaforta Apartment in Krakow and posted a review on 3rd October 2012

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Fast, straightforward.

Debbie Berg booked the City Walks Tour in Krakow and posted a review on 2nd October 2012

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Adam, our driver, was GREAT! Showed up early and drove us out there. He even found me a couple of AA batteries when my camera died. He waited through our tour and got us right back to our front door. So nice and really friendly!!

Elizabeth Hardwick booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 2nd October 2012

Hi Elizabeth - so good to hear that the driver was so helpful - it really makes a great difference to one's stay. We hope to be able to help you again in the future!

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Very good indeed 10

Anna Randall booked the Schindlers List Tour in Krakow and posted a review on 2nd October 2012

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Excellent- 10

Anna Randall booked the Wentzl Hotel in Krakow and posted a review on 1st October 2012

Thank you for your kind words!

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Taxi's arrived on time, friendly service, information up to date.

Guest booked the Auschwitz Tour in Krakow and posted a review on 1st October 2012

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Perfectly adequate and timely----thank you.

Guest booked the Grodek Hotel in Krakow and posted a review on 30th September 2012

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Very good on time and paid when you went on the trip Good value for the money.

T Harrington booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th September 2012

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excellent value for money. Very impressed and liked the fact that we did not pay anything until we went on the trips.

T Harrington booked the Auschwitz Tour in Krakow and posted a review on 29th September 2012

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Cannot fault you.

A Walker booked the Auschwitz Tour in Krakow and posted a review on 29th September 2012

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we changed the booking several times, and each time, the person we dealt with was very helpful

Stewart Williams booked the Wentzl Hotel in Krakow and posted a review on 26th September 2012

Hi Stewart! That's what we are here for - it is inevitable that things change during the planning process, and as a personal booking service, we are always happy to help out getting things sorted! Glad you had a great trip.

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excellent service. Everything on time excellent value for money and very happy that we did not pay until we got there.

T Harrington booked the Communism and Nowa Huta Tour in Krakow and posted a review on 25th September 2012

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The booking service was excellent.

Gabriel Roth booked the Polski Hotel in Krakow and posted a review on 25th September 2012

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Booking was excellent, had absolutely no problems booking into my hotel, even though I did not arrive until about 8pm.

Daniel McLean booked the Villa Marilor Hotel in Zakopane and posted a review on 25th September 2012

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Your booking service was great everything organised by Freebookers was on time and staff polite and pleasant We would certainly use the service again as above only blip was Salt mine tour guide.

Meg McGregor booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th September 2012

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Our wonderfully generous family used your services to put together a memorable 5 days in Krakow for me and my wife who was celebrating her 60th. Everything was perfect, espedially Anna, our personal guide during the Schindler Tour, who deserves special mention for her professionalism and outstanding knowledge of the history of Krakow over the last 1000 years and more particularly, Krakow's darkest days of the C20th.

Ian & Carol MacKellar booked the Auschwitz Tour in Krakow and posted a review on 22nd September 2012

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no problems

Erik Garvåg booked the Hanza Hotel in Gdansk and posted a review on 21st September 2012

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fantastic took the stress out of making arrangments

Guest booked the Auschwitz Tour in Krakow and posted a review on 21st September 2012

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would book again

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st September 2012

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Lovely from the beginning to the end with assistance also on things not reffering to the tour.

Stig Karlsson booked the Off the Beaten Track Tour in Warsaw and posted a review on 21st September 2012

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9 Excellent

David Hodgson booked the Senacki Hotel in Krakow and posted a review on 21st September 2012

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I found your website very easy to use, and once I was making the booking your response time was very good. When I wanted to confirm my booking your response time was also very good. Thank you.

Guest booked the Stary Hotel in Krakow and posted a review on 20th September 2012

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No issues with freebookers, they dealt with any queries promptly.

Guest booked the Estate Apartment in Krakow and posted a review on 19th September 2012

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The booking system was exactly as you want it - easy to use.

Guest booked the Golden Cracow Hotel in Krakow and posted a review on 19th September 2012

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Very good booking service

Guest booked the Polski Hotel in Krakow and posted a review on 17th September 2012

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Good, efficient service - thank you !

Pam Childs booked the Pollera Hotel in Krakow and posted a review on 17th September 2012

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OK

WLODZIMIERZ FILIPCZYK booked the Niebieski Hotel in Krakow and posted a review on 16th September 2012

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Your booking service is outstanding. The drivers arrived when they said they would and were polite and helpful.The guides at our tours were excellent as well.They spoke such good English and knew the areas well.Would certainly use your service again. Next time we would be sure to have Polish money which you did suggest ahead of time!

Bruce Prouty booked the Wentzl Hotel in Krakow and posted a review on 12th September 2012

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There was a little mixup about my first booking. I missede the pickup because I misunderstood which time it was. But the service was excellent, because I called and I got right away a new booking the day after.

Torben Frellesen booked the Auschwitz Tour in Krakow and posted a review on 12th September 2012

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Our Guide Kasia was very helpful and interesting. It was a really good service. We were picked up at our hotel on time and only paid our money at the end of the day. Our guide stayed with us all day and even gave us a snack at lunchtime.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th September 2012

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Our Krakow Tour Guide Kasia was brilliant. She was very interesting and looked after us well. It was a really good service.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th September 2012

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As a travel agent, it works smoothly for me to book my clients

Guest booked the Wentzl Hotel in Krakow and posted a review on 8th September 2012

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Great service

David Thompson booked the Auschwitz Tour in Krakow and posted a review on 8th September 2012

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Fabulous service, would definitely use again & recommend to friends & family & neighbours & colleagues, easy to use & great communication.

MARLENE JOHNSTON booked the Wentzl Hotel in Krakow and posted a review on 8th September 2012

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Efficient, Friendly

Guest booked the City Walks Tour in Krakow and posted a review on 6th September 2012

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Excellent service & people, cannot fault. Thankyou

Kevin Billingham booked the Auschwitz Tour in Krakow and posted a review on 2nd September 2012

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First rate cannot fault

Kevin Billingham booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 2nd September 2012

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everything went very smoothly

Annelies booked the Auschwitz Tour in Krakow and posted a review on 31st August 2012

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We have nothing to say about it, everything was fine. A serious, efficient and professional booking service.

Isabel Teixeira booked the Auschwitz Tour in Krakow and posted a review on 31st August 2012

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prompt and pleasant driver, excellent tour guide

Ned Larkin booked the Auschwitz Tour in Krakow and posted a review on 30th August 2012

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excellent, punctual,drivers kind and communicative,and informative. only fault was lack of air conditioning on bus back from Auschwitz. Pre-booking was great, Kasia very helpful, and pay on the day great idea.

Ned Larkin booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 30th August 2012

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Excellent!

Guest booked the Jana Pawla II Hotel in Wroclaw and posted a review on 27th August 2012

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Brillent Service from the staff. hotel booking great, plus we used your sister companies for booking a taxi and also a guided night out

Adrian Potter booked the Patio Hotel in Wroclaw and posted a review on 25th August 2012

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Your service was amazing!! You were very thorough and organized and easy to use. And you were very easy to contact which was extremely helpful when our flight was delayed. We would highly recommend you and use you again!

michelle hungate booked the Grodek Hotel in Krakow and posted a review on 22nd August 2012

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You added great ease to our trip, and we would definitely use you again.

Michelle Hungate booked the Auschwitz Tour in Krakow and posted a review on 22nd August 2012

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You were very easy to use and very thorough and accomodating. We would definitely use you again!

Michelle Hungate booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 22nd August 2012

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It all worked smoothly for me to arrange this booking for my clients.

Guest booked the Wentzl Hotel in Krakow and posted a review on 22nd August 2012

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Again, everything went completely smooth.

Adriano booked the Auschwitz Tour in Krakow and posted a review on 20th August 2012

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Efficient.

Jean-Marc Guerin booked the Auschwitz Tour in Krakow and posted a review on 19th August 2012

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Found it more helpful to send emails to the folks directly at the hotel to make sure our complicated reservations were correct.

Jan Denton booked the Grodek Hotel in Krakow and posted a review on 16th August 2012

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Using your booking service primarily because your service allowing room rate negotiation.

Guest booked the Stary Hotel in Krakow and posted a review on 15th August 2012

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First rate, thank you

Jane Whipp booked the Szarotka Hotel in Zakopane and posted a review on 13th August 2012

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Excellent service. It is always a worry booking things online, however, you delivered everything that you said you would and we could not fault this service. Good value for money, everybody was pleasant and punctual. Thank you!!

David Davidson booked the Auschwitz Tour in Krakow and posted a review on 13th August 2012

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Excellent service. Our flight was diverted due to a storm and later redirected to krakow yet you kept in touch via text and our transport was waiting on arrival 3 hour late

Guest booked the Auschwitz Tour in Krakow and posted a review on 12th August 2012

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Your help was excellent and much appreciated! The only reason I give it a "9" rather than a "10" is that the original offer (which we rejected because of price) was in the center of town, and to my way of thinking that's not the best place to stay in Zakopane because of the crowds and noise. Your second offer, of the Hotel Skalny, was actually a much better choice for us. But, overall, I think you do a very good job!

Guest booked the Skalny Hotel in Zakopane and posted a review on 10th August 2012

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We had wanted a specific room and it was reserved for us.

Guest booked the Wentzl Hotel in Krakow and posted a review on 6th August 2012

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Martyna was absolutely excellent throughout - nothing was a trouble to her and she helped to make the trip a success. Your additional web pages were also very useful, especially if you are planning the whole adventure as we did.

Ken Smithson booked the Florian Apartment in Krakow and posted a review on 6th August 2012

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No problems.

Peter Kurylo booked the Auschwitz Tour in Krakow and posted a review on 4th August 2012

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Perfect service

Natalie Wilson booked the Auschwitz Tour in Krakow and posted a review on 2nd August 2012

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The lady I dealt with was very helpful

Christine Waterhouse booked the Wentzl Hotel in Krakow and posted a review on 1st August 2012

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Booking service was very good.

Kathy Scanlan booked the Schindlers List Tour in Krakow and posted a review on 25th July 2012

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Very Good

Guest booked the Wentzl Hotel in Krakow and posted a review on 23rd July 2012

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No problems at all. Originally booked for last year but had to cancel at the last moment. Booked again for this year and all went very well. Would use the booking service again.

Kenneth Bobenski booked the Grodek Hotel in Krakow and posted a review on 20th July 2012

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very good

Peter Clark booked the Auschwitz Tour in Krakow and posted a review on 20th July 2012

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Excellent. Everything was easy to organize and communication was fine.

Briar Thomas booked the Akwaforta Apartment in Krakow and posted a review on 18th July 2012

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Everyone was on time, very informative, and friendly. Lots of good information and tips for our visit. I highly recommend this service!

Lindsay Welsh booked the Auschwitz Tour in Krakow and posted a review on 17th July 2012

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Punctual service with helpful and informative drivers and tour guides.

Kathleen Macdonald booked the Auschwitz Tour in Krakow and posted a review on 15th July 2012

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Excellent and helpful in every way. I was given clear choices and excellent explanations about the possibilities and the chosen htoel was all we could have wished for.

Guest booked the Stary Hotel in Krakow and posted a review on 14th July 2012

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Great if you dont have the money at the time of booking but wish to pay when you get there

Kris Drew booked the Globtroter Hotel in Krakow and posted a review on 12th July 2012

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polite smooth service.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th July 2012

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Booking and key pick up wa great.

George Szwender booked the Primavera Apartment in Krakow and posted a review on 10th July 2012

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no complaints

Guest booked the Wentzl Hotel in Krakow and posted a review on 10th July 2012

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Efficient service. Would use again.

John Bavis booked the Art Hotel in Wroclaw and posted a review on 9th July 2012

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Responsive at first, then nothing for several months.. then we heard again a few days before we left. Several emails were not responded to

Steve Fier booked the Extreme Hiking Tour in Zakopane and posted a review on 9th July 2012

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Very quick and efficient. Answered all of my questions.

Guest booked the Quick Quote Apartment in Krakow and posted a review on 9th July 2012

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Your service was excellent. The pickup service and tour was all very efficient and on time and everyone has very good English

Sharon Paull booked the Auschwitz Tour in Krakow and posted a review on 9th July 2012

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Service was very good. Thank you.

Guest booked the Orzel Apartment in Zakopane and posted a review on 2nd July 2012

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Easy, trustworthy!

Guest booked the Saski Hotel in Krakow and posted a review on 1st July 2012

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All worked perfectly

Roderick Dyer booked the Wentzl Hotel in Krakow and posted a review on 1st July 2012

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Friendly and knowledgeable guide.

Guest booked the Jewish Warsaw Tour in Warsaw and posted a review on 30th June 2012

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Perfect way to see this outstanding site - friendly, professional and efficient driver who made sure we met all our timings and linked up with a small group guide - just great! I would absolutely do this again and recommend it for others.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 29th June 2012

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I was mildly annoyed at the late arrival of the vehicle for pick-up, and received a rather cavalier response when I called my contact "Tim" to get an update. However, the actual driver, when he arrived was excellent!

Guest booked the Auschwitz Tour in Krakow and posted a review on 29th June 2012

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everything worked out well.

Guest booked the City Walk Tour in Gdansk and posted a review on 27th June 2012

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quick to respond to questions

Guest booked the Auschwitz Tour in Krakow and posted a review on 26th June 2012

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Excellent. From initial contact regarding accomodation, then organising airport transfers etc, everything was first class. Freebookers.com are a totally focused company in relation to customer care and made the experience simple and effortless. Well done.

Alistair Cormie booked the Grodek Hotel in Krakow and posted a review on 22nd June 2012

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Quid and friendly booking. I will definite book again.

Guest booked the Mezzotint Apartment in Krakow and posted a review on 22nd June 2012

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Excellent service

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th June 2012

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Very prompt replies to my mails and everything went off very smoothly.

Guest booked the Auschwitz Tour in Krakow and posted a review on 18th June 2012

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Fantastic, very helpful, through and informative.

Guest booked the Saski Hotel in Krakow and posted a review on 18th June 2012

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No problems with that.

M Celina Sampaio booked the Pollera Hotel in Krakow and posted a review on 17th June 2012

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The service was great!

Guest booked the Auschwitz Tour in Krakow and posted a review on 15th June 2012

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Great value for money.

Bruce Arlinghaus booked the Bracka 6 Apartment in Krakow and posted a review on 14th June 2012

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very well organised and no waiting at any stage.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 14th June 2012

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My contact was Kasia by telephone and email. She was great.

Phil booked the Auschwitz Tour in Krakow and posted a review on 13th June 2012

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Booking service was extremely easy and efficient.

Catherine Robertson booked the City Walks Tour in Krakow and posted a review on 13th June 2012

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Very straight forward.

Catherine Robertson booked the Wentzl Hotel in Krakow and posted a review on 13th June 2012

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straight forward easy

Guest booked the Stary Hotel in Krakow and posted a review on 12th June 2012

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marvellous - everything went like clokwork and when you say a time you mean it

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 7th June 2012

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I was really impressed by the service and the kindly attention of the advisor who emailed and helped with the hotel reservation. In addition I was given a very good rate for this accommodation. I would have welcomed an email maybe, 10 days before my visit, to reassure me of the reservation. I did, in fact, phone the hotel myself to check.

Heather Binder booked the Copernicus Hotel in Krakow and posted a review on 6th June 2012

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When you say a time that is what happens

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th June 2012

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Short response time, and good prices.

Linda Egeland booked the Floryan Hotel in Krakow and posted a review on 6th June 2012

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No complaints.

Louise Metcalfe booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th June 2012

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Very easy. Punctual response to enquiries and followed up with confirmation of booking.

Louise Metcalfe booked the Auschwitz Tour in Krakow and posted a review on 4th June 2012

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This is the best place to stay. The staff is excellent.

Guest booked the Wentzl Hotel in Krakow and posted a review on 3rd June 2012

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Excellent service.

Kevin Pritchard booked the Auschwitz Tour in Krakow and posted a review on 3rd June 2012

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I was very content with the booking process, everything worked out fine and like it was expected.

Guest booked the Golden Cracow Hotel in Krakow and posted a review on 2nd June 2012

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We had a special request for our stay which was easily accommodated. We were three sisters travelling together, and many European hotels cannot accommodate an extra bed. After my email inquiry I received a prompt response that indicated our accommodation request could be handled. Very efficient.

Guest booked the Grodek Hotel in Krakow and posted a review on 1st June 2012

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A good service provided and suited our needs.

Nick Smith booked the Szarotka Hotel in Zakopane and posted a review on 1st June 2012

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No trouble; everything went smoothly, without a hitch.

Guest booked the Grodek Hotel in Krakow and posted a review on 31st May 2012

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I got what I asked for. I would have liked the blue room, but that was probably a suite or apartment.

Guest booked the Grodek Hotel in Krakow and posted a review on 29th May 2012

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quick reply, good service

Daniel Breithaupt booked the Polski Hotel in Krakow and posted a review on 29th May 2012

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Excellent. Could not fault it, quick, responsive and friendly service.

Susanne Labbett booked the Polski Hotel in Krakow and posted a review on 28th May 2012

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Absolute professionals....nary a problem

Rob Walker booked the Schindlers List Tour in Krakow and posted a review on 26th May 2012

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Kasia, and company were great

Rob Walker booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 26th May 2012

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Professional and perfect

Rob Walker booked the Auschwitz Tour in Krakow and posted a review on 26th May 2012

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Good. Bit of a hiccup at the end with contacting the owner for the key.

Guest booked the Estate Apartment in Krakow and posted a review on 25th May 2012

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Kasia provided GREAT service prior too the trip and everything went as planned....We are from NYC and are not easily wowed by service, however ...this was FIRST CLASS SERVICE

Rob Walker booked the Wentzl Hotel in Krakow and posted a review on 24th May 2012

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Everything was very good and on time.

Mari Savolainen booked the Zakopane Tatra Madness Tour in Krakow and posted a review on 24th May 2012

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The booking service was excellent. Each time I sent an email, I received an instant reply. My few queries were answered immediately and Martyna, who was looking after our booking was extremely helpful. so thank you to Martyna and freebookers. Very impressed with the service.

Guest booked the Galeria Apartment in Krakow and posted a review on 21st May 2012

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Excellent.

Guest booked the Wentzl Hotel in Krakow and posted a review on 21st May 2012

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easy to use

Catherine Mairs booked the Stary Hotel in Krakow and posted a review on 21st May 2012

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YOUR SERVICE WAS EASY TO FIND AND ACCESS ON THE INTERNET AS PART OF MY TRIP PLANNING WHILE I WAS HOME IN CANADA. YOU MAKE IT EASY TO USE YOUR SERVICE.

Guest booked the Kazimierz I Hotel in Krakow and posted a review on 19th May 2012

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Quick and easy. A lot of helpful information on your site, especially the client reviews.

Beata Rancourt booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 18th May 2012

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Very professional service and punctual too.

David Reape booked the Auschwitz Tour in Krakow and posted a review on 14th May 2012

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Reliable company. It was nice we were flexible to change our tour date due to the weather. All questions via email were answered very promptly. Nice car and driver too.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th May 2012

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Very helpful with any questions/queries I had.

Sandra McCormack booked the Amber Hotel in Krakow and posted a review on 11th May 2012

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Absolutely first class. Thank you

Denis King booked the Auschwitz Tour in Krakow and posted a review on 9th May 2012

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Everything worked out just as I had asked and I'd like to thank you for providing the service you do. I will use you again. Do you do the same for other cities in CEE?

Guest booked the Patio Hotel in Wroclaw and posted a review on 8th May 2012

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Very efficient and everything went as planned!

Denis King booked the Amadeus Hotel in Krakow and posted a review on 8th May 2012

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brilliant

Phil Grant booked the Saski Hotel in Krakow and posted a review on 7th May 2012

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Professional service, absolutely no remarks.

Kalin Radulov booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 5th May 2012

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No problems even when I had to change the date of our arrival. E-mails answered promptly. Would definely use your service again if the opportunity arises.

Sandra Wolff booked the Wentzl Hotel in Krakow and posted a review on 3rd May 2012

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Very speedy response and excellent advice . Good guidance on the tours aw well . Also the cheapest quote we could find

Louise Conley booked the City Walks Tour in Krakow and posted a review on 30th April 2012

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The hotel booking was smooth, professional and efficient. A small mix-up with international bank transfer was quickly resolved. The booking of city tour was a bit problematic. It took the booking agent a long time to find a guide and in the end the guide who came, was not the one we were told she would be. I also have a bit of a problem with having to pay the full amount in advance - for both the hotel reservation and the city tour.

Doris Finley booked the Art Hotel in Wroclaw and posted a review on 29th April 2012

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Top marks! Not the first time I have used Freebookers, and certainly not the last. Personal, friendly, knowledgeable and enormously helpful - thank you!

Guest booked the Grodek Hotel in Krakow and posted a review on 29th April 2012

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I thought your service was very good,helpful and enough information for an enjoyable holiday

Sally Burton booked the Desiderio Apartment in Krakow and posted a review on 28th April 2012

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Really good. I was a little concerned that the booking might not be passed to the htoel so I did email, them direct to help. Perhaops you could set up an auto confirmation from the hotel direct to bookers when they get it to put people's minds at rest?

Guest booked the Stary Hotel in Krakow and posted a review on 27th April 2012

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no issue, mails on time, phone numbers given, everything worked

Guest booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 26th April 2012

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The response time to my requests was fast. The drivers were always on time. The drivers were pleasant and helpful. I would recommend your services to others traveling to Krakow.

Bonnie Matthews booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 25th April 2012

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This is the second time I have visited Krakow in 2012. I have used your services for both trips- for cab service to and from the airport, 2 tours of the Salt Mines, and the tour to Auschwitz. I have had all positive experiences with your company. The drivers are pleasant, helpful, and reliable. The tours are a good value. Booking the taxi services and the tours was very easy and I appreciated the quick responses to my questions. I highly recommend Freebookers when going to Krakow.

Bonnie Matthews booked the Auschwitz Tour in Krakow and posted a review on 24th April 2012

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Precise

Guest booked the Polski Hotel in Krakow and posted a review on 24th April 2012

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No problems.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th April 2012

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No problems, fine.

Guest booked the Auschwitz Tour in Krakow and posted a review on 24th April 2012

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Great service and nice personnel.

Ms. Randi Knudsen booked the Bicycle Tour in Krakow and posted a review on 23rd April 2012

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Very efficient and pleasant service.

Ruth Craib booked the Saski Hotel in Krakow and posted a review on 16th April 2012

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Quick and efficient

Wendy Lawrence booked the Estate Apartment in Krakow and posted a review on 16th April 2012

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Very quick answeres.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 16th April 2012

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Sorbed vera Well.

Halpern booked the Bonerowski Palace Hotel in Krakow and posted a review on 13th April 2012

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Easy, smart and helpfull!

Avigail Pekelman booked the Copernicus Hotel in Krakow and posted a review on 12th April 2012

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It was very efficient and prompt service.

Robert Farrugia booked the Bicycle Tour in Krakow and posted a review on 12th April 2012

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Brilliant booking service..got 2 rooms at the front of the hotel as requested...will definitely use free bookers again.

Carmen Robinson booked the Senacki Hotel in Krakow and posted a review on 11th April 2012

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Absolutely problem free! So helpful, accomodating and informative. You made everything so easy and care free! Perfect and highly recommended!!

Sonia McGough booked the Auschwitz Tour in Krakow and posted a review on 11th April 2012

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Exceptional level of service from driver picking us up at hotel to bringing us back again.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th April 2012

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Very efficient - able to sort things out on internet before we left - Kasia very helpful

Annette Morrison booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 10th April 2012

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I thought you did an excellent job. Thank you.

Randy Iverson booked the Pod Roza Hotel in Krakow and posted a review on 9th April 2012

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Very personal and friendly. Nothing too much trouble.

Jaworski booked the Schindlers List Tour in Krakow and posted a review on 7th April 2012

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Our private service was ideal.Very friendly driver.

Michelle Murphy booked the Auschwitz Tour in Krakow and posted a review on 3rd April 2012

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The service you provided for us was second to none. If we decide to visit Krakow again, "which i hope we will". We will certainly prevail of your professional services. Many Thanks

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 3rd April 2012

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Fine - helpful and slick - does what is says on the tin

Guest booked the Stary Hotel in Krakow and posted a review on 3rd April 2012

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Excellent.

David Cockram booked the Hanza Hotel in Gdansk and posted a review on 2nd April 2012

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Very simple and response to any questions we had was prompt

Guest booked the Pollera Hotel in Krakow and posted a review on 2nd April 2012

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A fantastic service was delivered to us, the driver turned up on time and was extremely friendly. The admin team were extremely helpful in booking the Auschwitz experience.

Guest booked the Auschwitz Tour in Krakow and posted a review on 2nd April 2012

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excellent very efficient and very pleasant staff. making our stay feel very easy.

Barbara Tolley booked the Auschwitz Tour in Krakow and posted a review on 1st April 2012

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excellent communication and service

David Roxburgh booked the Auschwitz Tour in Krakow and posted a review on 29th March 2012

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No problems

Mike Faulkner booked the Auschwitz Tour in Krakow and posted a review on 28th March 2012

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no hassle easy to use service

Martin Yeeles booked the Auschwitz Tour in Krakow and posted a review on 24th March 2012

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No problems encounter

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd March 2012

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very good service.

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 23rd March 2012

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Good communications and straightforward booking procedure.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st March 2012

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Very straightforward communications and booking procedure. It was a shame that there was a mix up regarding the packed lunch.

Guest booked the Auschwitz Tour in Krakow and posted a review on 21st March 2012

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Very straightforward communications and booking procedure. Kasia at Krakow Tours tailor-made an itinerary for us.

Guest booked the City Walks Tour in Krakow and posted a review on 21st March 2012

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every thing was so easy and the airport transfer was exceptional

Terry booked the Auschwitz Tour in Krakow and posted a review on 18th March 2012

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booking service was excellent will be using the service again

Guest booked the Pod Roza Hotel in Krakow and posted a review on 18th March 2012

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excellent

Guest booked the Schindlers List Tour in Krakow and posted a review on 17th March 2012

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Absolutely excellent - couldnt have been more helpful and efficient

Guest booked the Auschwitz Tour in Krakow and posted a review on 16th March 2012

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Brilliant

Lars Gunnar Aasuldsen booked the Villa Marilor Hotel in Zakopane and posted a review on 15th March 2012

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I was picked up promptly from my hotel and the driver (Adam) was very friendly. Would recommend this service.

Sinead McAvoy booked the Auschwitz Tour in Krakow and posted a review on 14th March 2012

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the person i was in contact with via email was always very helpful. i am very happy with the service you provided. so happy in fact i will shortly be contacting you regarding next year's holiday.

Hazel Brimmell booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 14th March 2012

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Booking service was first class . Almost instant replies to our emails , information was completely accurate and all correspondence had that personal touch .

Chris Hodgson booked the Auschwitz Tour in Krakow and posted a review on 12th March 2012

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Fantastic, we would use you again.

Guest booked the Auschwitz Tour in Krakow and posted a review on 12th March 2012

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Fantastic, we would use you again.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 12th March 2012

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Very straight forward. Great communications

David Brown booked the Florian Apartment in Krakow and posted a review on 9th March 2012

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Very efficient beforehand with emails etc. However, the driver collected the wrong people from the hotel and left us behind! It was all sorted out by the hotel and they sent somebody else to pick us up. It was a genuine misunderstanding but it made our arrival very rushed.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 9th March 2012

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Excellent, everything went like clock work!

Julie Cooke booked the Auschwitz Tour in Krakow and posted a review on 9th March 2012

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Very good but sometimes slow to respond via email

Phil Hardman booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 9th March 2012

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The booking service was excellant we had no problems at all and on emailing to reconfirm our visit to Aushwitz Tour the young lady, I think her name is Kasia also give us an up to date weather forcast which was very accurate. Thanks Kasia

Angela Jones booked the Auschwitz Tour in Krakow and posted a review on 8th March 2012

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Couldn't fault it - great thanks

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 8th March 2012

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Great service and all tours and airport pick ups spot on

Guest booked the Communism and Nowa Huta Tour in Krakow and posted a review on 8th March 2012

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we were able to book this tour at the very last minute, thanks to quick responses and personal text messages in the evening from the consultant

Guest booked the Off the Beaten Track Tour in Warsaw and posted a review on 6th March 2012

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Your company are very efficient.

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th March 2012

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We got the exact room we asked for.

Kate Crockatt booked the Grodek Hotel in Krakow and posted a review on 2nd March 2012

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Booking was without problem, pick-up from the hotel exactly on time, would recommend this excursion to anyone.

Peter Chatrou booked the Communism and Nowa Huta Tour in Krakow and posted a review on 26th February 2012

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Excellent service no problems with any part of the booking and will deffinatly do it again.

Catherine Moore booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 24th February 2012

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the service that Freebookers offers is fantastic, they were always available for any queries I had and also booked us the taxi from airport and can help out on any tours that you may be interested in from the Salt Mines to Auschwitz or Zakopane. I would definitely use freebookers again as the service is so good and for the fact that we didn't encounter any problems during the booking procedure or throughout our stay

Steve Webster booked the Akwaforta Apartment in Krakow and posted a review on 24th February 2012

Thank you! It's very nice of you to say so, I hope we can be of service again in the future.

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Excellent, texts to clarify arrangemehts when we had to change accomodation we're very reassuring

Sally Rowe booked the Auschwitz Tour in Krakow and posted a review on 23rd February 2012

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No problems at all apart from needing my passport as deposit which was not made clear at the start.

Phil Vintin booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 21st February 2012

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Excellent correspondence, clear instructions and helpful staff. Simple, easy booking system with quick replies from Kasia. Thank you!

Nina Hughes booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 20th February 2012

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Could not have been better. 5 star service

Peter Baldock booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 19th February 2012

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Could not have been better. 5 star service

Peter Baldock booked the Auschwitz Tour in Krakow and posted a review on 19th February 2012

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I was kept informed of pick up times etc

Guest booked the Auschwitz Tour in Krakow and posted a review on 15th February 2012

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Booking, transfer and support was fine.

Oleksii Baranov booked the Grodek Hotel in Krakow and posted a review on 12th February 2012

It's very nice of you to say so, I hope we can be of service again in the future.

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it was fautless !!hope to be back in summer.

Robert Kidd booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 10th February 2012

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The tours we booked were absolutely first class. The staff we met were polite, helpful and repesented the company in a way that really encourages tourists to return. We done and we llok forward to bringing friends and relatives to enjoy the treasures of Krakow in the future.

Ron Wilson booked the Auschwitz Tour in Krakow and posted a review on 8th February 2012

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all went like a clock from start to finish.

Robert Kidd booked the Auschwitz Tour in Krakow and posted a review on 7th February 2012

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Very efficient. However, I always prefer to talk to a real person for proper service.

Geoff Kayson booked the Pod Roza Hotel in Krakow and posted a review on 6th February 2012

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Very helpful, and I was very pleased with such a quick response to my enquiries.

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th February 2012

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The service was brilliant from start to finish From getting picked up from the airport to getting droped off again.Both drivers were on time and and very pleasent made you fell very welcomed lovely service.Would defintley use yous again thanks from my wife and me

Matthew Gilluley booked the Auschwitz Tour in Krakow and posted a review on 2nd February 2012

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Excellent

Guest booked the Maltanski Hotel in Krakow and posted a review on 31st January 2012

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You delivered as promised!!

Anna Cutler booked the Auschwitz Tour in Krakow and posted a review on 30th January 2012

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above average

Brian Freeman booked the Renesans Hotel in Zakopane and posted a review on 30th January 2012

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Easy, friendly, and personal. Just like it should be.

Guest booked the Schindlers List Tour in Krakow and posted a review on 27th January 2012

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Couldn't fault the care you took.

Geoff Sully booked the Auschwitz Tour in Krakow and posted a review on 26th January 2012

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Our driver arrived on time and was wonderful, enjoyed the drive although it snowed a lot on the way back!

Guest booked the Auschwitz Tour in Krakow and posted a review on 23rd January 2012

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Great service quick response to emails,saves all the trouble of trying to find a tour when you arrive, giving us more time to relax and enjoy krakow.

Andrew booked the Auschwitz Tour in Krakow and posted a review on 22nd January 2012

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Couldn't have been easier! Perfect for our needs.

Guest booked the Caffe Greco Apartment in Krakow and posted a review on 22nd January 2012

I’m glad to hear it and very much hope you return and we can be of help once again!

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Fantastic, delivered equipment to hotel, and even returned because we were delayed in our arrival. excellent personal service

Chris Bryan booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 20th January 2012

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Very good booking service; no major complaints about it

Guest booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 19th January 2012

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The guide was 5 minutes late but there was a problem with the car

Charles TOMPKINS booked the Communism and Nowa Huta Tour in Krakow and posted a review on 18th January 2012

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Im glad i booked before arriving in Zakopane so we could get on the slopes right away with no hassle.

Mhairi Smith booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 15th January 2012

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We made a very last minute booking and our consultant was very accommodating, even messaging on my mobile to let us know the tour was booked.

Guest booked the Off the Beaten Track Tour in Warsaw and posted a review on 13th January 2012

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Booking service was very good. Helpful and nice! exactly how it should be

Guest booked the Mezzotint Apartment in Krakow and posted a review on 7th January 2012

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No complaints at all. All the details were sent with all instructions I needed to make my stay hassle free. Emails were replied to the next day. Everything went very smooth which makes a holiday that much more enjoyable.

Alayna booked the Primavera Apartment in Krakow and posted a review on 6th January 2012

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Excellent, very easy to arrange, prompt and courteous

Julia Askam booked the Auschwitz Tour in Krakow and posted a review on 6th January 2012

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Amazing service from start to finish- thanks!

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 6th January 2012

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Exceptionally helpful and our driver 'Bart' was pleasant and generally just nice.

Danielle booked the Auschwitz Tour in Krakow and posted a review on 5th January 2012

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Very comprehensive and easy to book with. Many thanks

Guest booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 4th January 2012

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At first the fees were too high, but you adjustd them, thank you

Guest booked the Auschwitz Tour in Krakow and posted a review on 3rd January 2012

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It was really good we got all the help we needed and were responded to well. Thanks :)

Simone Beer booked the Ski Lessons and Rental Tour in Zakopane and posted a review on 3rd January 2012

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I couldn't fault the service, and would definitely recommend it to others.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 31st December 2011

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The service to auschwitz as fine, I just wish I knew it was going to include other people and not just our group of 4, as it did for the salt mine tour. I would rate the A. tour/trip a 10, the salt trip a 10 for the actual guided tour, a 2 for the freebookers price, a 5 for freebookers lack of information and choice for the salt mines, and a 10 on responding to my email questions prior to arrival.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 31st December 2011

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This service is the best I've personally ever used - easy to use, the team are quick to respond and nothing is too much hassle to arrange - brilliant.

Guest booked the Akwaforta Apartment in Krakow and posted a review on 22nd December 2011

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Efficient, kept informed and very proffessional.

Guest booked the Schindlers List Tour in Krakow and posted a review on 20th December 2011

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This was prompet and efficient.

Tim Wood booked the Floryan Hotel in Krakow and posted a review on 18th December 2011

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Perfect, everything was as promised, no confusion.

Richard Roberts booked the Communism and Nowa Huta Tour in Krakow and posted a review on 14th December 2011

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Definitely a great service. I had no problems and it was great how personal it was.

Guest booked the Auschwitz Tour in Krakow and posted a review on 13th December 2011

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There was no problems with pick ups at airport or hotel. This is an excellent service and I would certainly recommend you to my friends.

Joan Shiels booked the Auschwitz Tour in Krakow and posted a review on 13th December 2011

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Was a first rate, trouble free transaction.

F Shuckburgh booked the Saski Hotel in Krakow and posted a review on 11th December 2011

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Thank you so much - I wanted to visit Poland on a whim...(having a few extra days in Europe before heading back to Australia)...Made my trip so easy and enjoyable!

Lisa Wojciechowski booked the City Walks Tour in Krakow and posted a review on 11th December 2011

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Absolutely brilliant. Took the worry out of everything, so that I could concentrate on having an enjoyable time. Fantastic service :)

Lisa Wojciechowski booked the Auschwitz Tour in Krakow and posted a review on 11th December 2011

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Excellent, booked via email with text follow up. Ideal when trying to make bookings in-between activities

Guest booked the City Walks Tour in Krakow and posted a review on 10th December 2011

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Brilliant. Very easy and efficient.

Mike Chase booked the Art Hotel in Wroclaw and posted a review on 9th December 2011

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I was provided with all the information I requested, and all follow up emails were responded to very promptly.

Katy Parry booked the Auschwitz Tour in Krakow and posted a review on 8th December 2011

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Very good, extremely easy to book and a prompt service from all tours and the driver Artur waited for us even though we were over two hours late arriving from UK

Lawrence Day booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 7th December 2011

"Glad to hear we were up to scratch - all compliments gratefully received!"

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Directions were clear and booking was fast, efficient and personal.

Melissa Leighty booked the Akwaforta Apartment in Krakow and posted a review on 1st December 2011

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Always good service.

Halina Pruchnicki booked the Mezzotint Apartment in Krakow and posted a review on 26th November 2011

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You were so helpful in aranging everything and the whole trip turned out superb because of your excellent service

Gina Brown booked the Auschwitz Tour in Krakow and posted a review on 14th November 2011

"Thank you - I am glad the trip all worked out as planned, and that we were able to help you!"

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your service is second to none, what else can i say. Well Done x

Guest booked the Schindlers List Tour in Krakow and posted a review on 14th November 2011

"it's very nice of you to say so, I hope we can be of service again in the future."

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What can i say about your service? It was perfect, from the begining to the end! would book with you again.

Guest booked the Auschwitz Tour in Krakow and posted a review on 14th November 2011

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Prompt reply, although did not inform us of apartment change until arrival at site.

Guest booked the Mariacki Apartment in Krakow and posted a review on 7th November 2011

"very sorry to hear that a; your apartment was changed and b; you weren't informed earlier about this. As this is also surprising news to me too as I was not aware of any changes, I can only assume that the land lord had a last minute emergency and felt it best to move you. I'm sorry that this happened and hope it didn't inconvenience you too much. Had I been informed you have my assurance that I would have informed you right away. I appreciate your understanding and patience with this and very much hope that we can still be of assistance again the future"

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our driver Michael was excellent and very informant

Sheila O'Kane booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 7th November 2011

"thank you for your kind words, I'll be sure to see that Michael reads your comments"

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Excellent. Everything ran smoothly and all staff were very friendly

John Sandle booked the Auschwitz Tour in Krakow and posted a review on 7th November 2011

"glad you were satisfied with our service, I hope that we can assist you again with a return visit so that you can see more of the city"

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easy to use

Guest booked the Auschwitz Tour in Krakow and posted a review on 7th November 2011

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easy to use

Guest booked the Schindlers List Tour in Krakow and posted a review on 7th November 2011

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Our tour lady was really lovely, she told us alot of history about krakow and auchswitz on route to it. Very good and I'll defiantly recommend your service.

Guest booked the Auschwitz Tour in Krakow and posted a review on 6th November 2011

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Very prompt service & very efficient. I would definitely recommend Freebookers!!

Lucy Owens booked the Auschwitz Tour in Krakow and posted a review on 5th November 2011

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The booking service was very helpful and prompt in responding to my questions and booking requests.

Greg Smith booked the Globtroter Hotel in Krakow and posted a review on 5th November 2011

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Booking was fast and easy. No fee upfront. Made changes as requested re change of date and emailed updates

Deborah Morrison booked the Grodek Hotel in Krakow and posted a review on 4th November 2011

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very good

Elizabeth Birnie booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 4th November 2011

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Well communicated

Tim Ketteringham booked the Auschwitz Tour in Krakow and posted a review on 2nd November 2011

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I recieved excellent service - what I liked most was the may inquiries was answered promptly and I felt as a client my needs was important.

Hanneli booked the Mariacki Apartment in Krakow and posted a review on 1st November 2011

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I was a bit concerned booking online that the taxi driver would turn up- but need not have worried- he was on time and couldn't have been more helpful. very well organised.

Guest booked the Auschwitz Tour in Krakow and posted a review on 31st October 2011

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great service with excellent english and a first class service was delivered..

Guest booked the Auschwitz Tour in Krakow and posted a review on 30th October 2011

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first class,second time i have used it and will be back next year.

Andy Kerr booked the Auschwitz Tour in Krakow and posted a review on 30th October 2011

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Responses were prompt and helpful. My only recommendation is that your staff suggest alternatives of various price ranges. In my case, I asked about a particular apartment. It was not available and the alternatives that were suggested were at that price range or lower and none of them interested me. In the end, I looked up every apartment on your site and then asked about Bracka 6, which was available. I think the person I worked with assumed I wouldn't want to pay that much, but I was. I'm very happy I took the time to find the alternative myself. Again, though, every email I sent was responded to very quickly, which was great.

Jackie Koney booked the Bracka 6 Apartment in Krakow and posted a review on 30th October 2011

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efficient.

Loonen Anya booked the Pod Roza Hotel in Krakow and posted a review on 28th October 2011

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Booking was very easy and an airport transfer was arranged for us which was great. Our taxi man also picked us up from the apartment on our last day when we were going back to the airport which was very convenient.

Guest booked the Akwaforta Apartment in Krakow and posted a review on 28th October 2011

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Great service were very quick to respond to any questions I had, will use this service again. Thanks

David Kearney booked the Wentzl Hotel in Krakow and posted a review on 27th October 2011

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There was good and prompt communication with Kasia who provided excellent service.

George Spiteri booked the Auschwitz Tour in Krakow and posted a review on 27th October 2011

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Thankyou to Kasia for arranging everything for us, we couldn't ask for a better service and we were even able to fit a visit to the salt mines on the day of the Aushwitz tour thanks to the swift booking by our driver. The drivers were very friendly and helpful. Thanks for making our trip memorable!

Pavan Bains booked the Auschwitz Tour in Krakow and posted a review on 26th October 2011

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Fantastic booking and very efficient.

Guest booked the Golden Cracow Hotel in Krakow and posted a review on 26th October 2011

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Fast and efficient. Kasia took care of everything for us and we can't complain about a thing.

Pavan Bains booked the City Walks Tour in Krakow and posted a review on 26th October 2011

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Perfect.

Guest booked the Schindlers List Tour in Krakow and posted a review on 25th October 2011

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My daughter was given your name by her polish friend and used your company for her trip so it made sense to use the friendly and reliable service.

Barbara & Stephen Hunter booked the Auschwitz Tour in Krakow and posted a review on 24th October 2011

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This made such a difference to our stay as it took the stress away - all the drivers were very good drivers and the vehicles were Very Clean and comfortable. Again I'm recommending to my friends and family

Eilwen Jones booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 24th October 2011

"I'm so pleased you'll be recommending us to your friends and family, it would be our pleasure. If you or your family require any assistance in the future, please don't hesitate to contact us. Rather than filling out any more forms, simply email us at book@freebookers.com and we'll take of you."

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Very good service, would be happy to use again.

Adriana Tortoriello booked the Polski Hotel in Krakow and posted a review on 20th October 2011

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Very efficient.

Ruth Craib booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 19th October 2011

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Our women came at the correct time, and she gave us what we wantet true the trip. Both culture and resataurants..and cafe.

Guest booked the City Walks Tour in Krakow and posted a review on 18th October 2011

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Fantastic - everything worked spendidly.

Guest booked the Auschwitz Tour in Krakow and posted a review on 18th October 2011

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No problems. It went very smoothly

Guest booked the Polski Hotel in Krakow and posted a review on 17th October 2011

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Excellent. no problems

Guest booked the Art Hotel in Wroclaw and posted a review on 16th October 2011

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above and beyond

Diane Dopke booked the Auschwitz Tour in Krakow and posted a review on 14th October 2011

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We did not get first arranged hotel, you moved us to the Floryan, great location, but no elevator and this was a problem for us both in our 70's

David MacDonald booked the Floryan Hotel in Krakow and posted a review on 14th October 2011

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Seemed very reliable and professional. All email queries answered in a few hours and last minute arrangements accounted for, Excellent service.

Mark Williams booked the Auschwitz Tour in Krakow and posted a review on 13th October 2011

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well-informed, friendly and responsive. the owner had a different amount than my freebookers confirmation but he accepted it.

Guest booked the Mezzotint Apartment in Krakow and posted a review on 13th October 2011

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Perfect. Good hotel suggestion as the originally requested hotel was already fully booked. Quick answer.

Guest booked the Golden Cracow Hotel in Krakow and posted a review on 12th October 2011

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your service was good to deal with and the driver who picked us up from the airport was punctual and friendly

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th October 2011

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Easy to book. Reliable pick up and drop off. Friendly driver and comfortable vehicle.

Guest booked the Auschwitz Tour in Krakow and posted a review on 11th October 2011

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Very efficent

Guest booked the Schindlers List Tour in Krakow and posted a review on 11th October 2011

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Didn't encounter any problem ! Easy and accurate !

Guest booked the Auschwitz Tour in Krakow and posted a review on 10th October 2011

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very exellant service, very well organized feed-back Fine!

Dr. Hans-Joachim Lemke booked the City Walks Tour in Krakow and posted a review on 9th October 2011

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Service was excellent, I would definitely use again.

Steve Norris booked the City Walks Tour in Krakow and posted a review on 9th October 2011

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One impersonal non-communicative driver met me at the airport and delivered me to my hotel. Another driver handled the Auschwitz/Birkenau tour and was pleasant and informative.

Marilyn Nasatir booked the Auschwitz Tour in Krakow and posted a review on 7th October 2011

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No problems whatsoever.

Guest booked the Sabala Hotel in Zakopane and posted a review on 7th October 2011

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Great service, pretty easy process, very helpful and responsive folks. Highly recommended.

Guest booked the Mezzotint Apartment in Krakow and posted a review on 7th October 2011

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Simple navigation around your web site with good information about the town,hotels and visits.Easy to decide and book.

Peter Davidson booked the Wentzl Hotel in Krakow and posted a review on 4th October 2011

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It could not have worked out more smoothly.

Guest booked the Essential Warsaw Tour in Warsaw and posted a review on 3rd October 2011

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The booking was simple and email correspondance was quick and easy to reply to, the details were sorted out quickly and simply.

Emma Judson booked the Auschwitz Tour in Krakow and posted a review on 3rd October 2011

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easy to use, good communications.

Steve Jordan booked the Auschwitz Tour in Krakow and posted a review on 2nd October 2011

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10 Very responsive and excellent all around

Guest booked the Jewish Warsaw Tour in Warsaw and posted a review on 1st October 2011

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Fantastic booking service and quick responses. Excellent value for money.

Bryony Hollis booked the Auschwitz Tour in Krakow and posted a review on 30th September 2011

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Kasia went over and above the call of duty to make sure our limited stay in Krakow exceeded expectations.

Nigel Caesar booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 28th September 2011

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Bookig service was good; reply to reservation requests were very prompt. When requested hotel was booked, recommended alternative was in same price range and quality. I was very happy with the hotel recommended by the service.

Guest booked the Old Time Hotel in Krakow and posted a review on 28th September 2011

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Superb

Darren Hammond booked the Schindlers List Tour in Krakow and posted a review on 27th September 2011

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excellent

Darren Hammond booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 27th September 2011

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Very easy to use

Guest booked the Krolewski Hotel in Gdansk and posted a review on 26th September 2011

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Thought you were excellent and will book again with you

Janice Wooton booked the Schindlers List Tour in Krakow and posted a review on 26th September 2011

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The driver was on time to pick us up which is good

Denise Shelbourne booked the Auschwitz Tour in Krakow and posted a review on 26th September 2011

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Excellent. Our driver was polite a ready and waiting for us with no hanging around.

Darren hammond booked the Auschwitz Tour in Krakow and posted a review on 26th September 2011

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I am very pleased with your service.

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 25th September 2011

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Don't know how I came to use your site, but everything went very smoothly.

Antony Goad booked the Old Time Hotel in Krakow and posted a review on 25th September 2011

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All thing was exelent

Dag Jensen booked the Patio Hotel in Wroclaw and posted a review on 25th September 2011

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Excellent service

Babs Prewett booked the Bicycle Tour in Krakow and posted a review on 24th September 2011

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All went smoothly again - many thanks.

Jenny Jenkins booked the Polski Hotel in Krakow and posted a review on 23rd September 2011

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Your service has been good you can not help that the drivers on the pick up service do not what we was expected. The hotell was nice but to noisy and the dinner was good on a find place. And you answer and help before we come was good. And that you give me a number to call when we was there was very good. Thank you for all your help.

Gunn Berntsen booked the Saski Hotel in Krakow and posted a review on 22nd September 2011

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Very efficient. very helpful in organising taxi's and providing information on city

Guest booked the Mezzotint Apartment in Krakow and posted a review on 22nd September 2011

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Excellent service collected on time by car full day out. Everybody in our car where paying different prices one girl paid half what we did

Andy Hamill booked the Auschwitz Tour in Krakow and posted a review on 22nd September 2011

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After an error on my behalf giving the wrong address for a pick up, this was corrected immediately after a phone call

Brian Cuthbertson booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 21st September 2011

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Thank you freebookers for making all the arrangements for us. Everything went smoothly with the arrangements which allowed us to enjoy, without worry, our visit to Kracow.

Stephen White booked the Stary Hotel in Krakow and posted a review on 21st September 2011

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very efficient and precise, everyone was very helpful, we were met of at the airport by a representative who took care of our bags etc and the same going back. Kasia made sure we had an exact breakdown of the charges for each excursion and the times we would be met by their agents. Kasia responded very quickly and in great detail to any of my emails, Martya on the Auschwitz-Birkenau tour and Anna on the Schindlers tour ensured that we were well informed and answers any questions we had efficiently and compassionately. Our trip to Poland was amazing and we would recommend a holiday there to anyone and any trips/transfers etc via Freebookers. Many thanks

Sarah Hunter booked the Schindlers List Tour in Krakow and posted a review on 21st September 2011

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Paul was very quick in replying to any queries I had therefore I would not hesitate to use again.

Kieran Kenneally booked the Akwaforta Apartment in Krakow and posted a review on 20th September 2011

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Kasia with whom I had dealings was very precise and helfpul which enabled us to budget accordingly.

Guest booked the Auschwitz Tour in Krakow and posted a review on 20th September 2011

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Good service. Each and every of my requests was answered promptly. Keep it up!

Guest booked the Krolewski Hotel in Gdansk and posted a review on 20th September 2011

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Si consiglerei la Vostra Agenzia,impeccabile negli appuntamenti, l'accompagnatore cortese e puntuale

Gennaro Armenise booked the Auschwitz Tour in Krakow and posted a review on 19th September 2011

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Everything was great. Cars turned up on time, staff were friendly and polite. Already recommended to friends

Mr G Rennison booked the Auschwitz Tour in Krakow and posted a review on 18th September 2011

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Not only via brother, also you helped me by e-mail to make a choice of my type of hotel. I appreciated your help.

Guest booked the Amadeus Hotel in Krakow and posted a review on 18th September 2011

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Booking was excellent. Anna our guide was on time and informative

Dave Hudson booked the Schindlers List Tour in Krakow and posted a review on 15th September 2011

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first class,immediate ands prompt replys by email and very accommodating....see first review

John Mckeown booked the Schindlers List Tour in Krakow and posted a review on 14th September 2011

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You have been a fabulous company to deal with. Questions are answered quickly and thoroughly, and our English speaking quides were well prepared, very bright and pleasant.

Guest booked the Auschwitz Tour in Krakow and posted a review on 13th September 2011

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I was in touch with Kasia and she always answered my emails promptl with the exact information I requested. I was impressed that I always could ask a new question (via email, pick up exactly where I left off since I was always dealing with the same person. Your records of past emails were clearly handled efficiently.

Guest booked the Jewish Krakow Kazimierz Tour in Krakow and posted a review on 13th September 2011

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Absolutely perfect - good communication and effortless booking

Gill Sarre booked the Old Time Hotel in Krakow and posted a review on 12th September 2011

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I did not get a response to my emails re arrangement to collect keys etc, and the map giving the exact location of the apartment I was promised when I telephoned did not come either.

Liz Priest booked the Estate Apartment in Krakow and posted a review on 11th September 2011

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The booking procedure was fine but it was not honoured! no real explanation given.

Guest booked the Estate Apartment in Krakow and posted a review on 11th September 2011

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All worked well and went according to plan. Thank you

Guest booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 11th September 2011

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It was fine. I forgot to download the emails you sent so when we got to our hotel we were not sure who was coming to collect us, nor who to contact if there was a no-one arrived. As it turned out we were collected on time and the trip was fine. It would have been useful to be told whether it was expected to tip the driver or not.

David Hurrell booked the Auschwitz Tour in Krakow and posted a review on 11th September 2011

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Competent.

Darren Lewis booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 9th September 2011

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Very easy to use and everything worked.

Guest booked the Pod Roza Hotel in Krakow and posted a review on 9th September 2011

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Fantastic, personal & friendly service; highly recommended

Alex Gumienna booked the Kosciuszko Hotel in Krakow and posted a review on 9th September 2011

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Again very efficienct, you did everything you promised and communicated extremely well, thank you.

Sandra O'Toole booked the Auschwitz Tour in Krakow and posted a review on 6th September 2011

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All went very well and the tours were well paced and on time.

Carole Rainbird booked the Communism and Nowa Huta Tour in Krakow and posted a review on 5th September 2011

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Well everything turned out fine, there where no problems at all and things could not have been easier. We would be pleased to use your service again.

Ralph Gault booked the Aquatint Apartment in Krakow and posted a review on 4th September 2011

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Very helpful and you gave us good advices.

Karin Hazeland booked the Unicus Hotel in Krakow and posted a review on 4th September 2011

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We were coleected exactly at the time stated and we were pleased with the service.

Carole Rainbird booked the Wieliczka Salt Mine Tour in Krakow and posted a review on 3rd September 2011

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Your booking service was excellent, made the trip very easy.

Lester Morrison booked the Amber Hotel in Krakow and posted a review on 1st September 2011

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The booking service was as good as any I have used in Europe or North america.

Lester Morrison booked the Amber Hotel in Krakow and posted a review on 1st September 2011

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Very good.

Guest booked the