The receptionist welcomed me brightly and kindly.
The room facing Rynek Glowny is comfortable and well large.
This may be a high-priced hotel in Krakow, but is worth staying.
The hotel is in a great location to all the sites and shopping. The rooms are large, especially for a European Hotel, and comfortable. The breakfast buffet was great, and the staff was very helpful. Couldn't be better
The Grodek hotel is beautiful, but I don't think we got the best room, judging from the pictures online. It was lovely though. The bed was good and the pillows as well. Bathroom was a bit old,but nice. Breakfast was great. The location of course is why this place is a five star hotel,because that is awesome. The service didn't really feel like five star service, but everyone was friendly and helpful enough.
We did find the breakfast extremely uncorcerned about their customers. No one ever approached us about ordering a hot item. I had to go to the staff to get a cup of coffee.