Superb. Lovely hotel, perfect location and great staff.
Nice and welcoming, serviceminded staff. Nothing to complain about. Big , clean rooms. Lovely view over the Wawel Castle. A little walk from the Old Square, 6-8 minutes, but Taxis just outside if You don't want to walk.
Excellent hotel with quality furnishings, very efficient, smart and friendly staff, and good breakfasts. Location of the hotel is perfect; in a small no-through road and so very quiet, but less than a five minutes stroll to the main square in the city centre.
Only adverse comment which lost it one point is that the two beds in each of the two rooms booked were small singles, particularly in one room.
we were on the 1st floor and had very noisy people above with children who woke us at 6am . they need to sound proof the floor better - rooms 204/5. otherwise the hotel was very good, friendly and efficient